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Posted

Hello all

I have a 2017 Chev Silverado that has developed a distinct vibration and low growl ( only in 4 auto )

Has anyone else had this issue? Ive been playing cat and mouse with GM HO for almost 3 mouths with no end in site.

Its been apart 3 times with local dealer saying its fixed   only to have the issues reappear in under 100 KMs

 

Any help with either a solution or where I should look for other help would be great 

 

Ryan  

Posted

I'm just curious but how often do you have it in 4wd auto? Do you leave it there all the time?

Posted
19 hours ago, Ryan TT said:

Hello all

I have a 2017 Chev Silverado that has developed a distinct vibration and low growl ( only in 4 auto )

Has anyone else had this issue? Ive been playing cat and mouse with GM HO for almost 3 mouths with no end in site.

Its been apart 3 times with local dealer saying its fixed   only to have the issues reappear in under 100 KMs

 

Any help with either a solution or where I should look for other help would be great 

 

Ryan  

This is certainly not what we like to hear, Ryan TT.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2017 Chevrolet Silverado. To do so, please send an email to [email protected] with ATTN: Ryan TT/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s privacy policy, please visit https://www.gm.com/privacy-statement.html.
 
Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
www.gm.com
 

Posted
On 9/2/2022 at 10:44 AM, GMCustomerService said:

This is certainly not what we like to hear, Ryan TT.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2017 Chevrolet Silverado. To do so, please send an email to [email protected] with ATTN: Ryan TT/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s privacy policy, please visit https://www.gm.com/privacy-statement.html.
 
Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
www.gm.com

Must be a auto reply  ------ as I stated - numerous phone calls to the customer care line and no phone call back 

 

GM customer care prove me wrong 

Posted

precision transmission in Texas is very good at driveline diagnosis. most GM tech mechanics are spread thin at a dealership, and dont have patients to figure out your intermittent issue

Posted

Find a shop that has "Listening Module" that can be attached under the truck to pinpoint where the noise is coming from and go from there.

Posted
On 9/1/2022 at 5:49 PM, mikeyk101 said:

I'm just curious but how often do you have it in 4wd auto? Do you leave it there all the time?

Once in a blue moon 

Posted
On 9/1/2022 at 1:19 PM, Ryan TT said:

has developed a distinct vibration and low growl ( only in 4 auto )

Just cururios, what driving conditions are you hearing hearing the noise? 

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