What Do I Have Now? Think It's A Camera Issue..

[Core-Lokt]

I had to resize this, but you'll get the idea. Not had any problems since screen was replaced until today. I went to a car wash and ran a few errands this morning; everything was fine. I get home and around an hour later, I need to jump-start my mower and this flashing hexagon appears on the screen. It's only active when the back-up camera is on. Doesn't do anything with hitch camera or bed view. Doesn't appear when radio is on like the dead pixel line. Is it water in the camera? It was standard manual-type wash with wand. Thanks in advance.

[Jettech1]

On 2/19/2023 at 12:49 PM, Core-Lokt said:

I had to resize this, but you'll get the idea. Not had any problems since screen was replaced until today. I went to a car wash and ran a few errands this morning; everything was fine. I get home and around an hour later, I need to jump-start my mower and this flashing hexagon appears on the screen. It's only active when the back-up camera is on. Doesn't do anything with hitch camera or bed view. Doesn't appear when radio is on like the dead pixel line. Is it water in the camera? It was standard manual-type wash with wand. Thanks in advance.

I have no idea but I'm going with a UFO....They seem to quite available these days...lol...  Anyhow I hope you get it fixed.  Very strange for sure.

[GMCustomerService]

On 2/19/2023 at 12:49 PM, Core-Lokt said:

I had to resize this, but you'll get the idea. Not had any problems since screen was replaced until today. I went to a car wash and ran a few errands this morning; everything was fine. I get home and around an hour later, I need to jump-start my mower and this flashing hexagon appears on the screen. It's only active when the back-up camera is on. Doesn't do anything with hitch camera or bed view. Doesn't appear when radio is on like the dead pixel line. Is it water in the camera? It was standard manual-type wash with wand. Thanks in advance.

This is certainly not what we like to hear, Core-Lokt.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2023 Chevrolet Silverado 2500 HD LT. To do so, please send an email to [email protected] with ATTN: Core-Lokt/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
www.gm.com
 

[2021GMCLP5]

I had this happen to me as well on my 2021 Gmc Sierra... i ignored it, and it went away after a day or two.

[Core-Lokt]

yay I feel officially a part of here since the bot replied

 

Anyway, it went away after a couple of days. CarPlay was black-screened yesterday for a couple of run cycles.

[2021GMCLP5]

On 3/3/2023 at 5:44 AM, Core-Lokt said:

yay I feel officially a part of here since the bot replied

 

Anyway, it went away after a couple of days. CarPlay was black-screened yesterday for a couple of run cycles.

GMC put out a TSB on it https://www.tsbsearch.com/GMC/PIT5799A

They have no fix for it yet..... lol