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Posted
3 hours ago, onewheat said:

 

Software update on the phone or the truck?

Truck

Posted
19 hours ago, MTY55 said:

Truck

 

Is that something you did or initiated or what?

Posted (edited)

The notification came up on MY GMC phone app. Then I went out to the truck went into the infotainment settings and there the update was. Took about 15 minutes to download and install. 

The latest update I downloaded is.  GM N22-239253.

Edited by MTY55
  • Thanks 1
  • 8 months later...
Posted

I’m pleased to report that after updating my iPhone to iOS 17.2 the wireless charging is working.   I‘ve taken 3 drives since updating this afternoon and it has started charging and kept charging on 2 of the 3 drives.  On the 3rd drive it did stop charging after hitting a small pothole.  I’m assuming it was the iOS update that resolved the issue, but it is also possible there was a software update to my Canyon also.  A pleasant surprise is that you get a message informing you that your phone is still on wireless charger when you shut off the truck.  

Posted

Samsung S22 and I also have this problem.  I've noticed as many others that if I put the phone in top in the down position I have better luck.  Also if I turn it slightly cattycornered on the pad it almost always charges.  Small annoyance, but I susupect a lot of it depends on the phone and any particular case on the phone.  

Posted

I have this issue as well.  I tried putting the phone in top first and having the phone unlocked when I placed it on the charger.  Better, but the issue is still there intermittently.  Next step is to check for an update and maybe see if the catty corrner thing helps.

  • 3 months later...
  • 5 months later...
Posted

My iPhone 15pro max won’t charge on the pad, regardless of how I place.  I wasted some money on adapters.  Nothing works.  The dealer says they know about it.  Corporate acts like nothing is wrong.

Posted

I have issues with my 15 Pro Max also. After some playing around with it this morning though, it is due to the Supcase that is on it. Without the case, it charges just fine now matter how I toss it in there. Seems like just a week charger from GM, IMHO.

  • 3 months later...
Posted

I was having the same problem with my 2025 Denali 2500 HD. I have a Pixel 8 Pro. It  would act like it’s charging, then I’d hear the tone again like it’s charging and turn the screen on. The screen would go dark for a bit, then wake up with the tone and show charging again. It would kill my battery, the cycling screen on and charging sound.

 

I didn’t have any problem on my 2023 Denali 1500, I put the phone top side down, and it would be fully charged when I got to work.

 

I took it back for warranty work and they confirmed the issue. They replaced the wireless charger, but It still didn’t work. I tried the aligning adapters, no luck.

 

I did a little research and found the part number of the charger changed between 2023 and 2025. I ordered the charger from my 2023 and installed it. Knock on wood, It charged my phone 3% on a quick drive to the gas station, and fully charged on my way to work.

 

Here is the part numbers:

2025: 13563756

2023: 13556047

 

 

IMG_0177.jpeg

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