"please supply password to continue to use connected services" Does anyone know if this is onstar or something else?

[GMC4Zee]

Just as the title states, when I get in the truck and start it up I get the message :"please supply password to continue to use connected services" I can hit the remind me later button but this is getting annoying as it pops back up. So which login is it referring to??

[gemarsh]

Your onstar password. 

[GMC4Zee]

Thanks gemarsh!

 

[Crazy Canuck]

Yep.  Not happy at all about GM jamming Onstar down my throat (at an added cost of course) with my '24.  I let them know that during my welcome call.  Nothing Onstar can do for me that my phone can't already do except disable my truck when stolen and locate - something I don't want as if someone takes it, I never want to see it again.  Sorry for the rant.

[gemarsh]

1 hour ago, Crazy Canuck said:

Yep.  Not happy at all about GM jamming Onstar down my throat (at an added cost of course) with my '24.  I let them know that during my welcome call.  Nothing Onstar can do for me that my phone can't already do except disable my truck when stolen and locate - something I don't want as if someone takes it, I never want to see it again.  Sorry for the rant.

I understand where you're coming from. Right now, the only thing that is nice, is the key fobs are tied to our onstar accounts. So whenever I or my wife uses our fob that is setup for different users, it is adjusts the infotainment system for us.

 

I don't know what will happen after the 3 year "cramming down our throats" requirement. Will we still have use of the radio presets for different users? Right now, we are using as much unlimited data as we can.

[shadow gray 2020 hd]

It was the myChevy online account that was causing that issue for me.  I do not subscribe to OnStar at all, never have.  I had the message coming up and had to reset the password online at the mychevy site associated with my account.  Once I reset that password, entered it in the truck and all was good.