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Disconnect Center Stack Tailgate Button

MrLeadFoot
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Mayo Enthusiast

Mayo

Posted
Posted
On 7/14/2024 at 7:18 PM, redwngr said:

My tailgate had been open a couple of times.

I didn't think I'd hit the button, but of course I might have. 

It didn't seem to ever be related to weather /water intrusion at the tailgate switch.

 

I did, and still do, keep crap in the spot under the switches (and I'm still pissed about loosing the console space to the shifter). Always seems to be something that gets put in the space each time I get in the truck. 

(on this one, the bed cover prevents the tailgate from immediately dropping, even it is unlatched -- so unlatched while parked it might probably won't drop until jiggled while driving) 

 

 

Anyway, a few months ago, the truck got the switch on the tailgate replaced under the recall

It hasn't happened since.

Coincidence?  I don't know. 

Were there two problems?

 

I'm wondering if they have also changed the programming to require a slightly longer press or the tailgate release button for the latch to release. Would reduce the probability of accidental button push activating the release.

 

 

Extra 'fob button push time requirement' corrected a similar issue with the fob and trunk release on the early builds of the most recent generation of impala.

 

They did update the software, it now takes a couple seconds press to open. Tailgate 

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newdude
newdude

Man, that all sounds like a you problem...   ...anywho...    

Dirk13
Dirk13

Squirt some super glue in the sides of the button.

newdude
newdude

Ah, but it is a you issue.  I just put 200mi on an AT4 refresh at work, so same interior as your Denali.  Not once did I hit the tailgate button.  Why?  Because I don't have crap laying in an area whe

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MrLeadFoot Enthusiast

MrLeadFoot

Posted
  • Author
Posted (edited)
2 hours ago, Mayo said:

They did update the software, it now takes a couple seconds press to open. Tailgate 

When was this firmware update supposed to have taken place? I ask because I haven't heard of any updates to the taligate console switch, and I'd like to know more about this change. It doesn't say in your profile, but what model truck do you have? Was the update only for your year, make and model?

 

Thank you.

Edited by MrLeadFoot
redwngr Senior Enthusiast

redwngr

Posted
Posted

I would bet it's done at the same time as the buttons on the tailgate get changed under the recall. 

 

 

MrLeadFoot Enthusiast

MrLeadFoot

Posted
  • Author
Posted (edited)
1 hour ago, redwngr said:

I would bet it's done at the same time as the buttons on the tailgate get changed under the recall. 

 

 

What recall is this? How come I don't know about it?

 

Edit: Just found it and read it. It says they will replace the exterior switch and reprogram BCM to 1.5 seconds for "IP" switch. Does the "IP" stand for Instrument Panel switch?

 

I went to experience.gm.com, entered my VIN in to search for recalls, but nothing came up, even though my VIN matches what's on the TSB. Has this recall been implemented yet?

Edited by MrLeadFoot
redwngr Senior Enthusiast

redwngr

Posted
Posted (edited)

 

Yes, IP is often used to indicate Instrument Panel.

 

Tailgate buttons were 2 recalls.

First was to disable the buttons on tailgate so moisture couldn't activate the switch. 

Second one was to actually do the replacement once switches were available.

 

I think the first was early this year, and the second late spring. 

 

 

I only had if fall open a few times, but never since the buttons on tailgate were changed.

Edited by redwngr
  • 2 weeks later...
JimOinGigHarbor New Member

JimOinGigHarbor

Posted
Posted

I am having the same issue with the tailgate opening accidentally. I had bicycles in the back and damaged my tailgate on one of the bicycle steps because it opened.  
 

GMC needs to fix this, software update enabling in settings to disable/lock the interior tailgate button on the cluster. 
 


 

  • 3 weeks later...
Chevrolet1 Enthusiast

Chevrolet1

Posted
Posted (edited)
On 1/15/2024 at 6:52 PM, MrLeadFoot said:

Sorry I didn't see this until just now, but better late than never.

 

I can see that people with your model have no issue bumping the button. No wionder @newdudethought it was a "me" problem. It would be really hard for you guys to bump the button on your models.

 

In my model the center stack is in an entirely different location, and the buttons all seemingly "float" right above a very useful temporary storage area, in which items are placed and removed often. Having to go over the shifter then down under the button stack is the issue.

Correct, and I was wondering when someone would catch this. The Denali and AT4 models are the ones with the dash where this row of buttons is just above a storage area located in front of the console shifter.

On my SLT and even with having a center console, the HVAC controls are below this row of buttons (which include the one to open the tailgate). Hence, no risk of bumping these buttons when reaching into this console storage area. See pic below (could not find the pic with console).

Sierra SLT Dash.jpg

Edited by Chevrolet1
MrLeadFoot Enthusiast

MrLeadFoot

Posted
  • Author
Posted
On 7/25/2024 at 9:50 PM, JimOinGigHarbor said:

I am having the same issue with the tailgate opening accidentally. I had bicycles in the back and damaged my tailgate on one of the bicycle steps because it opened.  
 

GMC needs to fix this, software update enabling in settings to disable/lock the interior tailgate button on the cluster. 

There is the recall spoken about above in this thread, wherein the BCM gets programmed to lengthen the button push, so that a mere bump won't drop the tailgate. Here is a summery of this two-part recall. For details, see the attached Technical Service Bulletin at the bottom of this post.

 

Two parts to the recall:

 

1) Replace hardware

2) Reprogram switch to 1.5 second delay

 

I contacted GM and they said my truck doesn't qualify for the recall even though the TSB clearly identifies my VIN as one that should have the recall. It's possible that mine does not need replacement of the hardware that causes the tailgate to drop on it's own, but I definitely need the seond part of the recall. I think GM is being very selective (cheapskates), and if your particular truck does not need the hardware replaced, they are disqualifying you from the recall atogether, even though the second part of the recall should be applied to ALL trucks that have the type of Instrument Panel switch that I have.

 

I agree with you. The time they spent lengthening the button push timeout would've been better spent updating the software to allow people to disable the button in Settings. Wouldn't be hard to do.

 

That said, #2 above is better than the way it is now, so I contacted my local dealer and they are currently trying to get approval from GM to allow me to get the button reprogrammed.

Tailgate Recall TSB.pdf

  • 4 months later...
Jimthecarver New Member

Jimthecarver

Posted
Posted

Mrleadfoot, for the seat belt issue, most auto parts stores sell a seatbelt extender. I use mind while plowing commercially, in snd out cleaning wipers and moving signs. 
 

now on to the tailgate switch blocker…..

redwngr Senior Enthusiast

redwngr

Posted
Posted

GM dealers should have extenders available too. 

 

I have had zero issues with the tailgate it since the reprogram.

 

  • 4 weeks later...
JATOCA New Member

JATOCA

Posted
Posted (edited)
On 10/13/2023 at 3:33 PM, newdude said:

 

 

On 10/13/2023 at 3:33 PM, newdude said:

 

 

 

 

Edited by JATOCA
Didn’t feel like causing drama
Bikerjon Enthusiast

Bikerjon

Posted
Posted
On 8/14/2024 at 1:58 PM, MrLeadFoot said:

There is the recall spoken about above in this thread, wherein the BCM gets programmed to lengthen the button push, so that a mere bump won't drop the tailgate. Here is a summery of this two-part recall. For details, see the attached Technical Service Bulletin at the bottom of this post.

 

Two parts to the recall:

 

1) Replace hardware

2) Reprogram switch to 1.5 second delay

 

I contacted GM and they said my truck doesn't qualify for the recall even though the TSB clearly identifies my VIN as one that should have the recall. It's possible that mine does not need replacement of the hardware that causes the tailgate to drop on it's own, but I definitely need the seond part of the recall. I think GM is being very selective (cheapskates), and if your particular truck does not need the hardware replaced, they are disqualifying you from the recall atogether, even though the second part of the recall should be applied to ALL trucks that have the type of Instrument Panel switch that I have.

 

I agree with you. The time they spent lengthening the button push timeout would've been better spent updating the software to allow people to disable the button in Settings. Wouldn't be hard to do.

 

That said, #2 above is better than the way it is now, so I contacted my local dealer and they are currently trying to get approval from GM to allow me to get the button reprogrammed.

Tailgate Recall TSB.pdf 46.57 kB · 83 downloads

MrLeadfoot this is probably not helpful but I just took delivery on a 2025 Trail Boss LT w/console. When using the tailgate release on the dash my truck chimes to let me know when the tailgate opens and when I push the button again to power up the tailgate to close it also chimes to let me know the tailgate is moving. This must be something new for the 2025 model year. I dont know if your truck could be updated to operate this way. Could be very helpful to get a warning chime.

MrLeadFoot Enthusiast

MrLeadFoot

Posted
  • Author
Posted
14 hours ago, Bikerjon said:

MrLeadfoot this is probably not helpful but I just took delivery on a 2025 Trail Boss LT w/console. When using the tailgate release on the dash my truck chimes to let me know when the tailgate opens and when I push the button again to power up the tailgate to close it also chimes to let me know the tailgate is moving. This must be something new for the 2025 model year. I dont know if your truck could be updated to operate this way. Could be very helpful to get a warning chime.

Thank you for sharing that info. By virtue of implementing such a feature, GM obviously recognizes people are having issues with the tailgate dropping unknowingly, but that doesn't resolve the issue of the button being too easily bumped. They really should have a setting that allows users to enable or disable the button, like they do with the parking sensors, lane assist, reverse mirror tilt, etc., or the new behavior the recall adds to only SOME trucks that requires the button to be held down for an extended period in order for the button to work.

Dirk13 Enthusiast

Dirk13

Posted
Posted
19 hours ago, MrLeadFoot said:

Thank you for sharing that info. By virtue of implementing such a feature, GM obviously recognizes people are having issues with the tailgate dropping unknowingly, but that doesn't resolve the issue of the button being too easily bumped.

Yeah….. what bikerjon is describing is the POWER UP / POWER DOWN tailgate function. This is NOT going to be the case for the standard or Multiflex tailgate with POWER RELEASE ONLY. 

MrLeadFoot Enthusiast

MrLeadFoot

Posted
  • Author
Posted
8 hours ago, Dirk13 said:

Yeah….. what bikerjon is describing is the POWER UP / POWER DOWN tailgate function. This is NOT going to be the case for the standard or Multiflex tailgate with POWER RELEASE ONLY. 

Either way, it remains an accident waiting to happen.

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