2025 Sierra 2500- Gas engine - two months order not accepted

[mjc8870]

My dealership submitted my order for a 2025 Sierra 2500-Gas Engine, Fifth Wheel package, Value package, convenience package, and running boards in early March. They advised the order still hasn't been accepted. The GM called the factory and is getting no response. He escalated it to the District Manager, and he hasn't received a response either.

 

Has anyone else had this problem recently? Is there any way to contact someone who can give me an answer? Any suggestions or similar experiences?

 

TY,

 

MJC

 

[silveradosid]

that type of truck was being built in oshawa ontario, which has a big problem of parts 

shortage due to tarriffs. it might be why they won't accept the build

[Z45]

Your dealer DOES NOT have an allocation or the order would be picked up.   The factory is not going to take a call from the dealer. They have no interaction with dealers, their orders come from GM.

 

They might be BS'ing in hopes you will not walk out and go find another dealer with allocations.  

 

GM dealer allocations determine how many vehicles a dealer can order from the factory each month. This system is based on the dealer's previous sales performance and their ability to sell vehicles quickly. Larger dealerships that sell more vehicles tend to receive larger allocations, while smaller dealerships receive fewer allocations. The allocation process helps GM manage production and ensure that vehicles are distributed efficiently across its dealer network.

Allocation System:

    GM assigns allocations to dealers based on factors like their previous sales figures, inventory turnover, and market demand.

    Impact on Dealers:

    If a dealer doesn't have an allocation for a specific vehicle, they cannot order it that month, regardless of how much demand they have.

    Customer Experience:

    This system can sometimes create confusion for customers, who might want to order a specific vehicle but find that their dealer cannot fulfill it due to lack of allocation.

    Dealer Inventory Management:

    Allocations help dealers manage their inventory and avoid overstocking or shortages of certain vehicles.

    Production Scheduling:

    GM uses the allocation data to schedule production and ensure that vehicles are built and shipped according to demand.

 

Edited May 11, 2025 by Z45

[ktl5005]

your dealer does not have an allocation to build that unit, which is why it wasn't accepted. Your dealer is now stringing you along....

[Bikerjon]

7 hours ago, ktl5005 said:

your dealer does not have an allocation to build that unit, which is why it wasn't accepted. Your dealer is now stringing you along....

Try a different dealer. I only use dealers to get the best price.

[Jus Cruisin]

Additional replies look to be futile. Seems like the OP is another one hit wonder. He hasn't been back since he made the post. 

Edited May 13, 2025 by Jus Cruisin