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Tsb On Ebony Seat

rayy79

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satisfied1999 Enthusiast

satisfied1999

Posted
Posted
Mine are getting installed tomorrow, service manager said this will be the first they have done and said at least a day to do. I'll get pics when I get the truck back.

 

 

Mine is there now same situation with the first one...they told me two days....Let's hope both of our dealers do a good job. Keep us updated on yours.

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tobias Senior Enthusiast

tobias

Posted
Posted

I've had mine for months now with MUCH less lint. Normally expected level, in fact. This was a huge improvement.

SparkySparks Enthusiast

SparkySparks

Posted
Posted
I've had mine for months now with MUCH less lint. Normally expected level, in fact. This was a huge improvement.

 

Hey Daddy, how long did they take to get yours done?

tobias Senior Enthusiast

tobias

Posted
Posted
I've had mine for months now with MUCH less lint. Normally expected level, in fact. This was a huge improvement.

 

Hey Daddy, how long did they take to get yours done?

 

 

One day. My dealer had an interior shop do the work.

SparkySparks Enthusiast

SparkySparks

Posted
Posted

Oh what a fun week it's been, 4 days to install my new seat covers and still not right. They didn't line any of the seams up or smooth anything out, most of the trim wasn't fasten back, the messed up some trim, the driver seat feels like they left part of the padding out and they didn't fully put the jump seat back together. Oh and the best part of the whole thing is the nice deep scratches they put in my truck getting the seats in an out. They have me dropping the truck off Monday so they can fix everything. I went over everything that wasn't correct and also asked why they didn't send it to an upholstery shop since it was such a big job plus they only had one trim guy in the shop this week. The other fun part was being stuck in an HHR all week, I asked that they make sure I am in something with a little more room this coming week since I'm not on vacation anymore and have to actually drive. Here are some pictures, this is after I tried adjusting them while I waited for the shop manager to come over and see what a sloppy job it was. I also found it funny that they replaced the covers because of lint, I was asked to give them extra time so they could make sure it was cleaned up really good since they had the seats out and it had lint all over the jump seat and some kind of dirt or stain on the bottom of the back seats. Satisfied1999 hope you don't have any issues with yours.

 

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MS3DALE Senior Enthusiast

MS3DALE

Posted
Posted
If GM build a truck, let's say in 1 week, are they going to use the new material for the seats? I would like to get my truck updated with the new seats...

 

If you have an '09 you have the "updated" covers already.

SparkySparks Enthusiast

SparkySparks

Posted
Posted
If GM build a truck, let's say in 1 week, are they going to use the new material for the seats? I would like to get my truck updated with the new seats...

 

If you have an '09 you have the "updated" covers already.

 

 

If you have a newer '09 you have the new covers, best way to tell if you do or not is if the insert in the seat feels and look like what is around it then it is the old stuff. If it feels thicker and looks almost shiny then it’s the new ones.

MS3DALE Senior Enthusiast

MS3DALE

Posted
Posted
Oh what a fun week it's been, 4 days to install my new seat covers and still not right. They didn't line any of the seams up or smooth anything out, most of the trim wasn't fasten back, the messed up some trim, the driver seat feels like they left part of the padding out and they didn't fully put the jump seat back together. Oh and the best part of the whole thing is the nice deep scratches they put in my truck getting the seats in an out. They have me dropping the truck off Monday so they can fix everything. I went over everything that wasn't correct and also asked why they didn't send it to an upholstery shop since it was such a big job plus they only had one trim guy in the shop this week. The other fun part was being stuck in an HHR all week, I asked that they make sure I am in something with a little more room this coming week since I'm not on vacation anymore and have to actually drive. Here are some pictures, this is after I tried adjusting them while I waited for the shop manager to come over and see what a sloppy job it was. I also found it funny that they replaced the covers because of lint, I was asked to give them extra time so they could make sure it was cleaned up really good since they had the seats out and it had lint all over the jump seat and some kind of dirt or stain on the bottom of the back seats. Satisfied1999 hope you don't have any issues with yours.

 

DSC00352.jpg

DSC00364.jpg

DSC00353.jpg

DSC00359.jpg

DSC00357.jpg

DSC00366.jpg

DSC00358.jpgDSC00355.jpg

DSC00354.jpg

DSC00359.jpg

DSC00361.jpg

DSC00365.jpg

DSC00362.jpg

DSC00360.jpg

DSC00356.jpg

DSC00363.jpg

 

:D:thumbs::D I would be SO PISSED!!! :mad::):D

MS3DALE Senior Enthusiast

MS3DALE

Posted
Posted
Holy crap, Sparky...did they get preschoolers to do the work?!

 

Chris,I haven't forgotten about getting covers ordered for yours,We just ordered some for an '08 crew-cab,Let me wait and see how they turn out first then I'll get yours ordered (Plus we still have to get GM rep. approval first)

LawmanSS Senior Enthusiast

LawmanSS

Posted
Posted
Holy crap, Sparky...did they get preschoolers to do the work?!

 

Chris,I haven't forgotten about getting covers ordered for yours,We just ordered some for an '08 crew-cab,Let me wait and see how they turn out first then I'll get yours ordered (Plus we still have to get GM rep. approval first)

 

 

Sounds good, bud...just don't get the same children that did Sparky's truck to do mine.

SparkySparks Enthusiast

SparkySparks

Posted
Posted
Holy crap, Sparky...did they get preschoolers to do the work?!

 

They told me they had an upholstery and trim guy that all they do is that. Then today when asking them if it wouldn't have been cheaper to have a local upholstery shop do the work since it took four days. I was then told that this was the first time they have done a full swap and have never done more than one or two parts. Oh and they also do have a local upholstery shop they use some times they just didn't this time for a big job they have never done before. I showed the service manager how just running your hand along the side of the seat helped to adjust the way the cover was on and removed some of the wrinkles. I stopped adjusting the covers and poping trim back in place after about 10 minutes and told them they needed to redo them.

 

EDIT: Hey Rich, whats labor run an hour for a job like this? I was told the guy was even staying late last night to finish it up but they didn't send my truck to be cleaned till 3:30pm today.

LawmanSS Senior Enthusiast

LawmanSS

Posted
Posted

I hope the dealer makes it right...there's no excuse for tearing up somebody's vehicle like that...they're supposed to be the "pros."

Jnk Enthusiast

Jnk

Posted
Posted

Sparky, thanks for posting up those pictures. Even though I just take a 3M lint roller to my seats it helps to know that some dealers are doing shitty work(and also ones that know what they are doing). Now for those people who complain about the fact that this thread is still going. Do you see how important this is? It can really help someone make their decision. I sure as hell would think twice before taking my truck in.

  • 1 month later...
GPGuy Senior Enthusiast

GPGuy

Posted
Posted

I hope this hasn't been asked already and I apologize if it has been but in scanning the replies I didn't see it. But I was reading the TSB on page 42 of this topic and I'm looking at some of the codes in there specifically in this section.

 

Important: All seats will need to be updated in the vehicle. Let customers with RPO 19D know that the appearance of the insert material will be noticeably different.

If the customer has ebony colored cloth seats, replace the seat covers (back and cushion), the headrests and the armrests with revised fabric. Refer to SI for the appropriate seat back and cushion cover, headrest and armrest replacement procedures.

Parts Information

 

Important: Parts for RPO AE7 (Front Split Seat) are NOT available at this time, this bulletin will be revised when parts become available.

 

I want to know if I am understanding this correctly. Anyone with the 07 and 08 trucks with the Ebony seat covers are able to have them switched for the new ones?

 

Is the reference to the "Front Split Seat" referring to those with the front bucket seats or is it referring to the bench seat?

 

When I go into the dealer do I just give them the number mentioned at the top of the service bulletin to make it easier for them to look it up?

 

Thanks for your responses in advance! :P

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