My New 2013 Chevy Silverado Frame is Rusting Away with 300 miles

[rdbaja]

YAWN..........Day 5 of 2015,,,,,,,,,no call, no email , no response at all from Chevy..........guess they've been too busy clearing out the rusty 2014's.........think it's time for attorney friend to send a letter, class action, NTSB, etc.........

 

I guess if I get aggressive and not just be a simple quite average white guy on the sidelines, maybe then some action will occur,,,Sucks as an American you have to yell and scream to get service.

[rdbaja]

YAWN..........Day 5 of 2015,,,,,,,,,no call, no email , no response at all from Chevy..........guess they've been too busy clearing out the rusty 2014's.........think it's time for attorney friend to send a letter, class action, NTSB, etc.........

I guess if I get aggressive and not just be a simple quite average white guy on the sidelines, maybe then some action will occur,,,Sucks as an American you have to yell and scream to get service. Pics are of 2011, just owned 3 years

[gnet158]

No update? Please keep us posted, that really sucks...

[rdbaja]

UPDATE..........So after calling my service contact at the dealership for a week and sending 3 emails, I got zero response.

 

I called and asked for the SM, transferred me to him as he was eating lunch and he said he'd call me back as he was talking with a mouth full of food.He informed me my contact no longer works for him at the dealer, so I told him you might want to check his messages just a good business thought, duh.

...that was Thursday Jan 8. No answers no call backs, nada.........So Monday Jan 12, I ask for service mgr, get pawned of on the new guy who swears " he's the guy to resolve it " Promises call backs and update within 24 hours so the corrosion rep can see my shitbox of a truck...................Today is Saturday morning Jan 17........not one call, email, nada nada nada

 

I think Im going to stencil the words, " don't buy a chevy they rust away " and park it the dealership today.......

 

En route to Lowes to buy a sticker kit and do it..........see how they like this one.

 

Santa Paula Chevrolet, beyond incompetent, never go there, mentally incapable staff..........Sorry to sales team in advance

[Jsdirt]

Wonder how many vehicles GM would sell if they actually gave 2 s**ts about their customers, AND built stuff that lasts more than 5 years?

 

Guess they don't like making money. Could've fooled me with the prices they charge for their crap ....

 

I can't seem to get inside the head of GM executives ....

[gnet158]

I (we) feel for you. Post pics, If you weren't so far away I'd join you and document you putting your truck in front of the stealer.

[rdbaja]

Called yesterday and asked for their legal contact because I retained an attorney.........

I guess you can manufacture dogs**t if the government is sitting behind you with 7 billion to bail you out....must be nice. 5th generation GMer and I'm out.......They don't even care, our fleet of leased Chevys at our family business is done next year, not a ton of vehicles, but 5 trucks and 2 cars isn't too shabby..........Ford will gladly take the business

Edited January 18, 2015 by rdbaja

[gnet158]

Don't forget to take a look at dodge & Toyota. Both have nice trucks too.

[Cowpie]

That is pretty bad. My 2013, which is used in the "salt belt" of the country, along with operating up and down gravel roads to and from the house, looks almost new underneath. And because of those gravel roads, it doesn't get washed as frequently as those that live in town are used to doing. I just changed oil and greased tie rods today and did a general "look see" under there and except for some road dirt, looks pretty good. Looks like they had a bad run on some of the other pickups to have that much rust showing up. Been known to happen.

Edited January 18, 2015 by Cowpie

[CapitalTruck]

With that amount of rust I'm wondering if somewhere in shipment that truck didn't get a bath of some sort of caustic chemical. I say this because it's like every single metal item underneath that thing, even the exhaust, which really never rusts anymore. I'm telling you, something got onto that.

[rdbaja]

With that amount of rust I'm wondering if somewhere in shipment that truck didn't get a bath of some sort of caustic chemical. I say this because it's like every single metal item underneath that thing, even the exhaust, which really never rusts anymore. I'm telling you, something got onto that.

something is going on......I've never had it in the snow, so thats out...the service clown asked me if I drive it in the ocean....ummmmm no, not sure where you could even get a car into the ocean in CA, too many rules to begin with..I live a few blocks from the ocean is the only thing I can think of. The crappy wax coating has peeled off all over the pace and heavy rust is sinking in.........

 

I retained an attorney and hope Chevy cares now.........been waiting for an answer since Nov. 22, 2014,,,,,,,,,,haven't even got a call......

[steelcity]

Its not just Silverados or Sierras. My 2013 Avalanche looks just as bad underneath. Now I'm in a habit of peeking underneath GM trucks in the store parking lots I visit. Some have it worse, some have it just as bad and some not at all. My dealer said they would honor the TSB and undercoat it but I seen what they did to a 2014 high country silverado and it wasnt pretty. Undercoating on the tri-coat pearl white paint, under coating all over the inside of the 20 inch chrome wheels. Now I dont know what to do.

[rdbaja]

Its not just Silverados or Sierras. My 2013 Avalanche looks just as bad underneath. Now I'm in a habit of peeking underneath GM trucks in the store parking lots I visit. Some have it worse, some have it just as bad and some not at all. My dealer said they would honor the TSB and undercoat it but I seen what they did to a 2014 high country silverado and it wasnt pretty. Undercoating on the tri-coat pearl white paint, under coating all over the inside of the 20 inch chrome wheels. Now I dont know what to do.

I have the same addiction, its addictive, might have to go to rust rehab, but most of all the chevy's i see have some form of rust. The toyotas, Fords and Dodge's seem to be lacking rust.......maybe because they actually paint their chassis and not spray some half ass goo on them

[rdbaja]

Update #5

 

Dealer contacated me yesterday after I told them i retained attorney........Was told there" really isn't a corrosion rep for GM"...So your service dept has been blowing smoke up my ass since mid November, nice.

 

He then asked for me to email my pics, again, 3rd time since Nov, and I have taken my truck to the dealer so they could inspect and take pics TWICE !!!!!!!!!

 

The good news is, they have lied and fumbled this thing so bad, my attorney is just laughing because its all in written emails........not sure what will happen, but Im so embarrassed for our great American automaker

[rdbaja]

Update #6

 

Have an appt this morning at dealer, because now there is a corrosion guy that makes decisions. Was already told by the General Manager that this guy has said GM is doing nothing because I live a block from the ocean, feel sorry for dealer with that kind of support.........I have the TSB ( service bulletin to repair ) PI1056E.......So it sounds like if you live within a few miles of the coast GM is saying.." good luck f**cker, thanks for your 55K"

 

Not sure anyone is reading these anymore, but I'll post the outcome for future "rusters" in need