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Paint chip on door after car wash

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Cosmic Charlie Enthusiast

Cosmic Charlie

Posted
Posted

I used to work in the auto business - In the 1970's -90's the color silver/gray was ALWAYS the color not to stay adhered well ...

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bfry Enthusiast

bfry

Posted
Posted

Did you see my post about GM's bulletin pit 5313 ? If your truck was built at Fort Wayne Ind. prior to may of 2014 and the 11th V.I.N. is Z ask about it. They tried to tell me the same thing but as you can see all the paint problems on this topic are not just a coincidence. If they still refuse to do anything call customer service. I just got mine back yesterday, they painted both doors on the right side even though I only had one area at the bottom of the front door starting to flake off. I have a 2014 double cab chevy Z71 silver ice metallic.

Don't take no for an answer.

Let me know if this helps.

John_chadra1 Enthusiast

John_chadra1

Posted
Posted

Took my truck to the dealer, they informed GM about it. GM told them it won't be warrantied because they believe it was caused by a rock chip. Well, it probably was, but still the paint is flaking not chipped. They didn't even take any pictures of it, so how can they tell? Advice on where i can go from here.

First off, when dealing with GM, stand your ground. They will expect you to roll over and take it because that's what 99% of people do. I have dealt with a few issues with GM including what I have been going through with my now 2nd 2014!!!! The first one I had, all the under coating had fallen off the frame by the time I hit 1200 miles. They wanted to "fix" it, I argued for a week and called customer service and let them know that there is no way i'm keeping this 50k truck when the frame was rusting already. I ended up getting another brand new 2014 SLT All Terrain except this one had Nav and a 6.2:) They had asked me if there were any options on the first truck that I would like. They delivered the truck to me within the week. Now with 13xxx miles, my paint is falling off. Since my truck is lifted, the dealer wanted to play the "you have bigger tires and have modified the suspension, so your warranty is void" bullshit. Well I had confirmed before lifting the truck that all would be fine if I did the lift, rims, and tires. After the service manager had talked to the GM reps, he didn't like what they had to say. Which was that my warranty was still in full effect and that the lift and whatnot had nothing to do with my warranty unless it could be directly linked to whatever happened. So, back to the paint... the Service manager wanted to fight with me that my tires caused rock chips and that's why the paint is falling off. Well, I do agree that my tires may have caused the chips, but there is no way the paint should be falling off. So, before the manager ever heard back from GM, I took my truck to the body shop where my dealer has their warranty work done. The guy came out and looked at my truck and I shit you not said, "that looks like the one we just did a couple weeks ago" WTF I was thinking. My dealer had just had the same issue with another truck and also just had done a 2014 sierra with a color matched front bumper like mine because the guy complained about the bumper chipping too easy. So, it goes to show you that they will keep those things from you to try and get you to go away. The body shop guy told me after scraping some paint off with his fingernail, that my paint was "de-laminating" same with the last truck they did. So, I guess since mine is lifted, they figured they would just through that excuse at me. In the long run, I was a dick, I stood my ground and will be getting my front bumper and both sides of the truck painted. Lets hope for the body shops sake, that the paint matches the roof and hood.

Jordan18 Enthusiast

Jordan18

Posted
Posted

asdfa_zpspclqlrwe.png

 

Have they changed the paint process on the 15s at all or have most of these problems been narrowed to 14s?

Yamiryder Enthusiast

Yamiryder

Posted
Posted

Did you see my post about GM's bulletin pit 5313 ? If your truck was built at Fort Wayne Ind. prior to may of 2014 and the 11th V.I.N. is Z ask about it. They tried to tell me the same thing but as you can see all the paint problems on this topic are not just a coincidence. If they still refuse to do anything call customer service. I just got mine back yesterday, they painted both doors on the right side even though I only had one area at the bottom of the front door starting to flake off. I have a 2014 double cab chevy Z71 silver ice metallic.

Don't take no for an answer.

Let me know if this helps.

I'll have to look into that. I'm not about to stop fighting this. I think my truck was actually built in may of 14 so I'll have to check the Vin after work. But thanks guys. I'll keep you updated
John_chadra1 Enthusiast

John_chadra1

Posted
Posted

 

Have they changed the paint process on the 15s at all or have most of these problems been narrowed to 14s?

Read the TSB. Anything built in Fort Wayne after 5-15-14 is not affected.

John_chadra1 Enthusiast

John_chadra1

Posted
Posted

I live in Mi. also and if you got a dealer to replace your truck I'd like to know what dealership it is.

I edited my post. My first truck only had 1200 miles on it when all the coating on the frame had fallen off and started to rust. No offense but i'm going to hold off on naming my dealership until my truck gets painted and back to me. I really don't want them pissed off at me if they're going to have people calling them about getting their truck replaced. I'm not trying to being a dick, my dealer and I are on a good note at the moment and I would hate to see things go south. I will post as soon as its done.

bfry Enthusiast

bfry

Posted
Posted

I wasn't asking so I could call them I was just curious, but I understand why you don't want to say. Good luck with the paint job, hope it's all good.

Yamiryder Enthusiast

Yamiryder

Posted
Posted

Did you see my post about GM's bulletin pit 5313 ? If your truck was built at Fort Wayne Ind. prior to may of 2014 and the 11th V.I.N. is Z ask about it. They tried to tell me the same thing but as you can see all the paint problems on this topic are not just a coincidence. If they still refuse to do anything call customer service. I just got mine back yesterday, they painted both doors on the right side even though I only had one area at the bottom of the front door starting to flake off. I have a 2014 double cab chevy Z71 silver ice metallic.

Don't take no for an answer.

Let me know if this helps.

Can you tell me more about this? My truck fits the criteria.

Ten7 Enthusiast

Ten7

Posted
Posted

Don't worry OP I have the same problem. Soon your door will look like this

IMG_20150309_190929311_HDR_zpspdn80jt6.j

 

 

Wow! Is that really all paint just flaking off??? That's terrible.

On a side note, what front mud flaps are those? I'm going to put on some running boards and dont see the point of mud flaps that hang way down low when I only need to cover the gap between the flaps and the boards. Thanks

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