Paint chip on door after car wash

[22_AT4]

They were pretty clear that they wanted me to be happy with the results. They gave me all of the options. I just chose to only have the door done. I hate to think about them taking it apart to paint. It would never be as solid from the factory after that.

[Klutch]

They were pretty clear that they wanted me to be happy with the results. They gave me all of the options. I just chose to only have the door done. I hate to think about them taking it apart to paint. It would never be as solid from the factory after that.

Yeah, I don't blame you one bit. I might have even started taking the "gimme a new truck angle". I think someone mentioned about having a 1 time shot of having GM fix paint issues and that made me think I've heard that before too.

[Sport-Pilot]

2014 Paint is not robust, There is a definite problem, im seeing issues with my silverado 2014 LTZ Not a happy camper

 

[newdude]

Update: Took truck to dealer and it is a factory defect that is covered under warranty. GM is setting me up with a rental while the door is repainted. They gave me the option of repainting the entire truck but I chose only the door. If it doesn't match they will have to repaint.

 

Yep. Trucks out of Ft.Wayne have a known issue by GM of paint issues where the paint meets the rock guard on the rocker panels. The issue may be present on trucks from a certain date in May 2014 and prior. There was one picture they had, the panels were blasted. Bad.

[22_AT4]

Well, the door really doesn't matchup like I'd like. It's been a month and I can really tell it in the sunlight. I Hate to let them tear the truck apart to repaint. When I got it from the shop after repainting the door the truck smelled like paint thinner for a week. What would you do in my position?

[MTB]

Repaint the truck if they are willing to do so. IMO it will never match and the vehicle will always be suspect as to why it doesn't. When you trade it in you will be questioned as to why a re-paint of the door and it doesn't show up in carfax as having had a wreck.

[TJMaine]

I had a 2011 Lancer... softest paint on earth

2 weeks after having the car I had 11 paint chips in the hood. 6 weeks later Mitsubishi rep looked at it and told me to go pound sand....

Never again!

[Silverado-Hareek]

Definitely looks like a paint adhesion issue and not the car wash's fault. But I wouldn't mention the car wash.

 

Side note: After gouging the side of my 2014 a month after buying it on a car wash payment kiosk, I've sworn them off completely. That was a nice $550 repair.

 

EDIT: Sorry I just realized this thread was started a while ago. My bad.

[Silverado-Hareek]

Well, the door really doesn't matchup like I'd like. It's been a month and I can really tell it in the sunlight. I Hate to let them tear the truck apart to repaint. When I got it from the shop after repainting the door the truck smelled like paint thinner for a week. What would you do in my position?

 

Ok now that I'm caught up, definitely have them re-do the door. For 3 reasons.

 

1) As I mentioned above, I gouged my fender and they repainted the entire driver's side of the bed only. Same color truck as yours. Everything matches perfectly with the rest of the truck. So it's possible to match it just fine.

 

2) I had this same problem on my 2007 with the body shop and they repainted it and it matched perfectly the second time.

 

3) Paint issues aside, nothing is ever as good as the factory paint. Don't repaint your entire truck if you don't have to.

[gnet158]

Tuff situation, the dealer is the worst at color matching. I had someone clip the rear pass side of my bed (not on this truck) and the repair shop color matched my black paint perfectly. On my old S-10, someone back into my bed and I took it to the dealer, the paint didn't match, that was the first and last time I took my trucks to the dealer for paint work. I think they just use the factory color (not taking fading and other factors) and not color match the paint.

[Silverado-Hareek]

Tuff situation, the dealer is the worst at color matching. I had someone clip the rear pass side of my bed (not on this truck) and the repair shop color matched my black paint perfectly. On my old S-10, someone back into my bed and I took it to the dealer, the paint didn't match, that was the first and last time I took my trucks to the dealer for paint work. I think they just use the factory color (not taking fading and other factors) and not color match the paint.

 

I used a dealer bodyshop all 4 times I've needed work done. 1 time with the new 2014 and 3 times in my 2007 after accidents (none my fault). I only had a color match issue one time out of the 4. It just depends on who's doing the work in the shop and how careful they are to match it.

[frenchsquared]

it doesn't match... I would flip out.

I would not live with that for the rest of the time I owned that truck.

 

I would fight like hell to have the entire truck repainted or replaced.

Paint better not fall off my $40k truck

 

I thought we got over this in the early 90's

[MTB]

My wife has a white diamond malibu. Clipped the right rear quarter panel about six months after purchase. It was at the dealer for nearly 2 months before we got the paint to match. Luckily for us the dealer had all ready had one nightmare with White Diamond paint. Because he re skinned the door he had something to do test patches on. When he could not get a match, and after the manufacturer rep. of the paint had tried 3 times they sent a cutting from the remaining door skin to TN. 3M sent back the right mixture recipe, and included the instructions in how to spray, including the temperature. I've said all this to say that matching a factory color is not just as easy as pulling the paint code and spraying it.

[gnet158]

Exactly, it's more of an art.

[Yamiryder]

that blows. I'm not sure how you can stand that for a month. Get the whole truck repainted, or try to get a new one. That's a tough situation.