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How can I contact GM customer service?

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Oldbay Enthusiast

Oldbay

Posted
Posted

When i worked for GM, there was an advisory sent out that a $100 deposit was sufficient, even for a factory order.

Dealers couldn't refuse to process an offer with a $100 deposit. Put an end to some predatory practices.

But a deposit is just that - non-refundable if you cancel, unless the dealer agrees in writing its refundable.

 

 

That's probably true. But, most of the time I've only ever been asked to put down a $500 deposit to secure a vehicle. I've never encountered any dealership that wouldn't do this over the phone and by credit card. When I call them I always ask for the sales manager, am very polite, and upfront about my offer. However, there are less than reputable dealerships out there with sleazy sales people. When I encounter them I take my business elsewhere. There's never any reason the get rude or nasty with people.

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JeremyW426 Enthusiast

JeremyW426

Posted
Posted

It makes perfect sense, don't spout bullshit opinion if you don't know what you are talking about.

He's agreeing with you and saying that what they're doing doesn't make sense on their end. Maybe you should actually read the post in context before losing it on the people trying to help and keeping your credibility. :)

chevy2racr New Member

chevy2racr

Posted
Posted

They have clearly listed on some trucks that they have added stuff to no holds, does the truck you want have wheels/leveling kit or anything else done to it?

 

Sent from my XT1254 using Tapatalk

Silverado Steve Senior Enthusiast

Silverado Steve

Posted
Posted

The OP was probably drinking when the dealer told him they wouldn't take a deposit then decided to get all assed up with Old Bay in drunken stupor.

smrr1 Senior Enthusiast

smrr1

Posted
Posted

The OP was probably drinking when the dealer told him they wouldn't take a deposit then decided to get all assed up with Old Bay in drunken stupor.

Possibe. God knows i've done some odd and dumb stuff after a few drinks!

Silverado Steve Senior Enthusiast

Silverado Steve

Posted
Posted

We all have. I learned early on to stay off Internet forums when I have had a couple.

 

 

Possibe. God knows i've done some odd and dumb stuff after a few drinks!

crimson008 Enthusiast

crimson008

Posted
Posted

I don't know about how it used to be but I do know now that Laura says and advertises no holds/deposits. I was there for 6 hours Friday because when I got there, they didn't have any non All Terrain or lifted CC slt z71's. I was there for about an hour in utter disbelief after waking up at 4 that morning and flying in from Atlanta. After walking around the lot looking at the all terrains, a guy that worked there drove by in a truck exactly like I was looking for. I asked if it was for sale and he said it was. I told him I wanted it on the spot. They had just taken delivery on 6 of them... they didn't even have window stickers or stock numbers on them yet.

Oldbay Enthusiast

Oldbay

Posted
Posted

This thread should be pinned as the strangest thread :-)

kp52 Enthusiast

kp52

Posted
Posted

I don't know about how it used to be but I do know now that Laura says and advertises no holds/deposits. I was there for 6 hours Friday because when I got there, they didn't have any non All Terrain or lifted CC slt z71's. I was there for about an hour in utter disbelief after waking up at 4 that morning and flying in from Atlanta. After walking around the lot looking at the all terrains, a guy that worked there drove by in a truck exactly like I was looking for. I asked if it was for sale and he said it was. I told him I wanted it on the spot. They had just taken delivery on 6 of them... they didn't even have window stickers or stock numbers on them yet.

 

Thats odd, I bought this '16 in May from Laura and they took a deposit on my CC over the phone and held it for up to three days. They texted me the day before I was supposed to pick to up to ask what time I would be there. When I arrived the truck was detailed and waiting inside the service department - I was out the door in less than an hour.

Colossus Senior Enthusiast

Colossus

Posted
Posted

Just curious, what makes Laura so special that many on here have purchased from them?

Oldbay Enthusiast

Oldbay

Posted
Posted

Just curious, what makes Laura so special that many on here have purchased from them?

 

 

Looks like they sell a variety of new and used modified and lifted trucks.

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