Jump to content

Sirius/XM issues

Ajax1868
 Share

Recommended Posts

Ajax1868 New Member

Ajax1868

Posted
Posted

Is anyone having issues with the satellite radio going in/out intermittently even when it is clear and a blue sky out? I've taken it in and they replaced the roof antenna but the problem still exists.

markitzero Enthusiast

markitzero

Posted
Posted

Is anyone having issues with the satellite radio going in/out intermittently even when it is clear and a blue sky out? I've taken it in and they replaced the roof antenna but the problem still exists.

 

 

Yes! Every vehicle I had thus far with satellite radio has had a Sirius tuner. This is the first vehicle with an XM. I know they are the same company but from what I understand they still operate separate satellites and the tuners connect to whatever tuner is in the vehicle. The Sirius tuners I had in 8 other vehicles were far more reliable in terms of connection and sounded a bit less compressed.

Dnt Senior Enthusiast

Dnt

Posted
Posted (edited)

Mine tends to lose signal quite a bit. There are some hills here in middle TN and you can pretty well count on the signal skipping out regularly. I just pulled into a sonic drivein a few minutes ago and the canopy blocked the signal. I just flip over to one of my local HD FM stations which have much better quality anyway if you want to listen to music. I rarely if ever listen to XM music stations. The music signal is so compressed that the quality is about like an old AM radio. Hoping that they will open up some bandwidth one day and go to HD then it would be worth paying a few bucks for at least to me. Right now it is a take it or leave it thing for me once the free subscription runs out.

Edited by MyFavTruck
DaveHC Enthusiast

DaveHC

Posted
Posted (edited)

old topic i know but im having same issues in my 2017 sxm radio just goes out a bunch, had a 2015 ram that only did it now and then but my silverado does it all the time even on crstal clear days, any updates or help yet

Edited by DaveHC
  • 4 weeks later...
Ajax1868 New Member

Ajax1868

Posted
  • Author
Posted

 

 

Yes! Every vehicle I had thus far with satellite radio has had a Sirius tuner. This is the first vehicle with an XM. I know they are the same company but from what I understand they still operate separate satellites and the tuners connect to whatever tuner is in the vehicle. The Sirius tuners I had in 8 other vehicles were far more reliable in terms of connection and sounded a bit less compressed.

 

I just spoke with SiriusXM and they said this issue is on them and not GM. They are aware and are working on a fix and will issue credit for service but you will need to call them and complain. I am supposed to get an email back from engineering within 7-10 days. It stinks as the Sirius receiver I had in my cars since 2002 was spot on even in bad weather and never had 1 problem whereas this wears me out..

 

I am hoping help is on the way.

StillOffshore Enthusiast

StillOffshore

Posted
Posted

They gave me the same line of "We're working on upgrading some of our equipment to provide you with a better experience...". Ehh. Bottom line, it's really not up to par.

Ajax1868 New Member

Ajax1868

Posted
  • Author
Posted

They gave me the same line of "We're working on upgrading some of our equipment to provide you with a better experience...". Ehh. Bottom line, it's really not up to par.

 

The rep told me it's their satellites but I am waiting to see what the engineers say.

  • 4 months later...
wingsaa Enthusiast

wingsaa

Posted
Posted (edited)

It happens on mine as well as every other GM vehicle I've driven that's been built recently. Unfortunately, I've stopped caring and deemed it "normal".

Edited by wingsaa
  • 8 months later...
jlarocca New Member

jlarocca

Posted
Posted

My 2018 Sierra Denali HD goes out constantly.  It seems to be the same 10 stations but I can't keep them playing even staying still on a clear day.  GM says it's satellite service yet the 2015 I traded, the 2018 loaner they have me in and my wife's 2016 Acadia do not have these issues.  They have replaced my antenna but the issue persisted.  GM is supposed to be sending a rep out but it will be weeks before he gets here.  It's very frustrating.

  • 2 months later...
Willwhiting85 Enthusiast

Willwhiting85

Posted
Posted

My 2015 Yukon does it all the time. Crossing under power lines, trees, birds, clear blue sky. Sometimes it can be predicted but normally it is pretty random. Hopefully there’s an update or fix for it

  • 5 months later...
cbpat1 New Member

cbpat1

Posted
Posted

I bought two 2018 GM vehicles this year. An Acadia in January and a Tahoe in March. SiriusXM is in both vehicles and works perfect with the only exception being that Bluesville comes in very sporadically in the Acadia. It comes in perfectly in the Tahoe. I’m thinking of calling siriusXM because I’m a Fox News person with the exception of I like listening to the Blues. I have had XM since 2002 and have never had reception problems of any kind, even in stormy weather, so maybe they can help me out. It is interesting that only one channel on one vehicle gets poor reception.

  • 5 months later...
bubbaleenc New Member

bubbaleenc

Posted
Posted

I just bought a 2018 Suburban with the Sirius XM. My head unit stops after the 250s, but my Honda's HU goes into the 700s. Does anyone else's HU go above the 250s?

Karen Cross New Member

Karen Cross

Posted
Posted

My husbands 2012 Silverado does this all the time.  They've replaced the radio and the antenna and wiring. Yet it still does it.  Yesterday they quoted us the cell tower issue.  Husband told them to call GM and get an answer.  Based on all of the forum's I've seen.  It appears it's the antenna and that we need an after market one.  Has anyone tried that and been successful on here?

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • AlVeron
      Manufactuer's Defect - Paint Failure - Cherry Red High Country 2021 Suburban

      By AlVeron · Posted

      This is NOT impact damage nor neglect. There were previous class action lawsuits because of such paint preparation st GM manufacturing plant. Not just the Cherry Red Color. This paint is applied in three processes to obtain the desired color.  The manufacturer will cover for 36 months or 36k miles only. That rust is actually corrosion because of the paint process failure. Corrosion is covered for 100,100 miles or a certain months. However their corrosion doesn't include this type. Go figure. Clearly manufacturer knew from previous paint issues. This started 3 weeks ago out of the blue.  
    • richard wysong
      Wow I'm in a pickle. (Broke down truck) and a story.

      By richard wysong · Posted

      Is it time to put a piece of tape over the CEL? 
    • davester
      2015 Silverado 3500 right rear turn indicator failure

      By davester · Posted

      consider doing electrical testing?  I would guess some power or ground wire/connection has a problem.   alldata.com has wiring diagrams, connector pinouts and diagnostic procedures you can use to find where the problem is.
    • davester
      My First Project and GMC has me stumped

      By davester · Posted

      can you tell if the reader is actually trying to get codes, and the pcm is reporting none, or is your reader just silently failing because it's not communicating with the pcm?
    • Atlas
      Wow I'm in a pickle. (Broke down truck) and a story.

      By Atlas · Posted

      Any joy with this truck seems to be short-lived.   The CEL for P0172 ("bank 1" too rich) is now "intermittent".   I'm not sure where to check, or re-check, and my energy to keep chasing problems with junk is wearing thin. The P0172 seems to set as I'm coming to a stop, completely off the throttle, when fully warm. At least, that's what it's done the 3? times it's set.   Everything appears normal on the scanner EXCEPT long term fuel trim. There's only one bank on this vehicle because it's an OBD 1.5 with only one upstream O2 sensor. At idle, it's around -16.4% and will dip to -18% occasionally at idle or off-throttle. LTFT approaches 0 when throttle is held at 2500rpm. Short term appears normal, much closer to zero all the time. The LTFT tells me the engine is running rich at idle but compensating at higher load. But, why?   The EVAP purge valve doesn't appear to be leaking/sucking fuel vapor continuously. Is it sticking just as I come to a stop and the engine is choking on fuel vapor and sets the P0172? But that doesn't explain the persistently negative LTFT. Disconnecting the purge valve doesn't seem to make any difference.   I suppose that leaves another dang issue with the fuel injector. A leaking fuel pressure regulator, a new leak in the spider, or a leaking fuel injector/poppet valve I didn't see, or a small crack in one of the spider legs.   The vacuum line leading to the fuel pressure regulator doesn't have raw fuel in it. It doesn't even smell like fuel when it's pulled off, not until you suck air through it, then you can tell it leads to a fuel component. I'd consider that normal? Nothing is signaling this is a FPR issue from the outside, at least.   The oil smells like fuel but it's not building volume. I've noticed most oil in most engines smells like fuel to some degree so it's hard to say if the smell is an issue or not. Or if the engine just still smells like fuel because the crankcase was full of it a few hundred miles ago. But it's been changed twice since that original issue of the leaking fuel line dumping fuel into the intake.   Patience is running very thin. Every win seems to be accompanied by two steps backwards, or another issue that leads to removing at least the top half of the intake manifold. Enough! LOL

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...