A/C Condenser

jonesumd · September 28, 2017

I'm 6,000 miles away from my warranty expiring in my 2016 Silverado. I haven't had issues with my condenser, but I want them to put in a new one and take care of as many potential issues as possible before my warranty goes out. Think they'll change it?

I wish you luck. I also have a 2016 with only 3,000 miles on it. I've brought my truck down 5 times so far to get the AC fixed. On the 3rd visit, they replaced the AC condenser with another faulty designed condenser (the redesigned one wasn't available yet). On my 5th visit, another AC component failed but I logged a GM ticket anyways asking them to replace the condenser with the re-designed one. They wouldn't do it. Even though I've brought my truck down 5 times now for the AC, showing proof that I have a lemon, they still wouldn't replace the condenser. I went off on the GM guy on the phone about it. I also gave my dealer a very poor service review for my 5th visit. The dealer claimed GM wouldn't let them replace the condenser while GM told me the dealer didn't want to replace the condenser. Basically each pointing the finger at the other.

Back in a Bowtie · September 28, 2017

does anyone have a good picture of the re-designed condenser? did those who have got the fix have a (about) 4 inch by 4 inch reflective patch in the top right corner of the condenser?

JDBVINO · September 28, 2017

Picked mine up from the dealer yesterday. Here was the ticket cost charged against the warranty for the condenser.

Parts- 304.20

Tax 24.64

Labor 566.27

Misc 70.00 (this was 35 per day for the loaner)

Total 965.11

Back in a Bowtie · September 28, 2017

JDBVINO · September 29, 2017

That's interesting. I don't have that on mine. it's a whole new unit.

Back in a Bowtie · September 29, 2017

That's interesting. I don't have that on mine. it's a whole new unit.

mines new too just not sure if it's the old design or new one. then the "patch" is a whole other level of confusion

Back in a Bowtie · September 29, 2017

That's interesting. I don't have that on mine. it's a whole new unit.

is your condenser body black or silver?

JDBVINO · October 2, 2017

Black

bcbz71 · October 6, 2017

Had mine changed today after my a/c started blowing warm on the drive home from work on Tuesday 38,300 miles and 2 years 11 months after I bought the truck--no extended warranty. Dealer had condenser in stock and the service advisor said, "yeah we been changing a lot of them".

Also, my battery was dying, so I had that replaced too.

$1080 + tax to have the condenser changed (they gave me 10% off)

$175 to change the battery (again 10% off)

I had them do the #PIT5331 bracket also. They charged me the $6 for the part, but put it on for "free".

Was as pissed as all of y'all are about it, but I paid $13K less for my Sierra Z71 than I could have got a Tundra for, so I guess I'm money ahead (until the next big thing breaks).

briand41 · October 9, 2017

I had my truck into have the negative power cable replaced - what a joke that was - and suddenly my AC is out? I looked on the invoice and they said I declined service for AC refrigerant leak? Yeah, I want to decline service for something that is covered? I just love adding extra trips to the dealership, right? Low and behold I had to get a new AC condenser.

kthomas72 · October 10, 2017

AC went out driving home from Vegas which left for a pleasant drive through the desert. Looks like from this thread im just stuck with another bill on a $50k truck.

bdsilverado · October 12, 2017

I hope the 17s have the new model

Snoringbear · October 12, 2017

On October 9, 2017 at 11:50 PM, kthomas72 said:

AC went out driving home from Vegas which left for a pleasant drive through the desert. Looks like from this thread im just stuck with another bill on a $50k truck.

Interesting; my ac went out back in June while towing my 6,000 lb TT from a campout down in Big Bend back to DFW. Temp was 112 down there so guessing the extreme heat stressed the ac too much and caused it to pop a leak. Had no issue with the dealer as my truck only had 32,000 miles at the time. However, it sat on the dealer lot for 32 day waiting for a condenser as they were on national back order at the time. But, I was provided a Silverado loaner to drive at no cost. So, can't complain too much. Anyway, finally got it back in july and works fine, yeaa ? !

bcbz71 · October 12, 2017

53 minutes ago, Snoringbear said:

Temp was 112 down there so guessing the extreme heat stressed the ac too much and caused it to pop a leak.

Nope, it's a sealed system and has nothing to do with the external temperature. The condenser is flawed and develops leaks over time....just a matter of time before it happens unless you have the newer ones that fixed the design flaw. Some people get 60K miles out of it, some get 100K miles, I got 38K miles.

My condenser was a 100% replacement and has the silver square area like shown up a few posts. I know they didn't patch mine, so maybe the new design is to strengthen the corner?

jonesumd · October 13, 2017

2 hours ago, bcbz71 said:

Nope, it's a sealed system and has nothing to do with the external temperature. The condenser is flawed and develops leaks over time....just a matter of time before it happens unless you have the newer ones that fixed the design flaw. Some people get 60K miles out of it, some get 100K miles, I got 38K miles.

My condenser was a 100% replacement and has the silver square area like shown up a few posts. I know they didn't patch mine, so maybe the new design is to strengthen the corner?

Mine went at 2,089 miles (under a year old)