Free oil change's

SNOWMAN CUSTOM BAITS · August 10, 2017

I have a 2015 Silverado I bought 2/16 I took it in today for my 3rd free oil change. The service writer told me this would be my last free oil change. I thought this is not correct but it's not the person I normally deal with so I just blew it off. So when the service is completed my Normal guy tells me it's ready. I asked him about this and he said he would check he said this ones not free I only get 2 because I bought the truck in 16 not 15 its based off of when the truck is sold not the model year. Anyone heard this BS. He said he would give me the discount rate on the oil change and then charged me for 9qts of oil

15 Z71 · August 10, 2017

Sounds like B.S. to me. It's on the window sticker that it comes with 4. I have a 15.

SouthernSilveradoGuy85 · August 10, 2017

Should go by model year, not when it was bought. Same as the warranty, the warranty doesn't start until it's bought the first time. Also unless it's a typo, it should only be 8 quarts and not 9. In the book it may say 8 1/2 which is probably why they may say, but they did revise it to 8 quarts in '15 even for the '14s.

newdude · August 10, 2017

It goes by in service date of your warranty, so when the warranty was activated, you would have from that date, and then 2 years or 24k miles to that date. Its not based on the year you bought the truck.

Z45 · August 10, 2017

When he enters your VIN in the system it tells him how many free oil changes you have left.

SNOWMAN CUSTOM BAITS · August 10, 2017

That's what I thought too. The other 2 oil change tickets said 8qts. I tried to pm gm customer service and it said they couldn't receive any new messages. Tried to live chat with GM customer service and it keeps disconnecting.

SNOWMAN CUSTOM BAITS · August 10, 2017

When he enters your VIN in the system it tells him how many free oil changes you have left.

11290 miles and 1 year 6 months and 5 days

seamus2154 · August 10, 2017

On my first free oil change they dented my tailgate, that needed replacement. On my third oil change they dinged my door. On my fourth oil change they didnt tighten the oil filter properly leaking oil all over my undercarriage. Now that I do all my oil changes with a full synthetic oil and Wix filter I have no more problems with the damage dealer! It truly is not worth the free oil change. I'm looking at a new truck now and if it happens I wont be taking any free oil changes.....

amxguy1970 · August 10, 2017

On my first free oil change they dented my tailgate, that needed replacement. On my third oil change they dinged my door. On my fourth oil change they didnt tighten the oil filter properly leaking oil all over my undercarriage. Now that I do all my oil changes with a full synthetic oil and Wix filter I have no more problems with the damage dealer! It truly is not worth the free oil change. I'm looking at a new truck now and if it happens I wont be taking any free oil changes.....

Had all 4 done on my truck with out issue, rotated my tires too (that is a pain in the driveway) and took care of any warranty items I had. Did my first oil change myself now that I used up the free ones, dang near over filled my oil pan draining it there is so much in there. The free ones were nice (it is documented and uses the correct oil), some people have issues but most don't. I wouldn't pay more for it but free maintenance is great and allows me to do other things (I just drop it off instead of wait).

Tyler

dorkweed · August 10, 2017

Change your own oil...............it ain't rocket science!!!!!

You know it done properly then.............at least if you've got minimal skills.

SouthernSilveradoGuy85 · August 10, 2017

I had 3 done on my '14 when I had it. I always do my own oil changes and tire rotations but I figure it's free so what the hell. Never had an issue so it depends on the dealer. I only did it because it was free, I sure as hell wouldn't let someone else do a job I can easily do and pay to have it done.

SNOWMAN CUSTOM BAITS · August 10, 2017

This my first new vehicle and also the first time in my 30+ years of driving I have not changed my own oil. I have always mounted and balanced my own tires and did all my own work. Now I don't have access to a shop and the oil changes and tire rotations were included in the price of the truck. I thought what the heck I will take advantage of them.

B_SKY33 · August 11, 2017

Use to be your first 4 services but I believe that changed in 2016 vehicles, except with CPO vehicles it works a little different. New vehicles are now 2 services which is fine because I will do my own after that point

Donstar · August 11, 2017

I also thought that the number of free oil changes was based on the model year of your vehicle. It is something that should have been stated when you purchased the vehicle. I am up for my first non-free oil change. I have been very pleased with my dealership so I will probably go there. In the past, I often went to quick lube places. You sit in your car, drink coffee and read a newspaper while the work is being done. They keep you informed through every step of the process and you hear them calling out as they double check their work. This for me is a good compromise between your truck going behind closed doors having unknown things happen and the alternative of doing it yourself.