Jump to content

Screen Black

CHERYLLYNN
 Share

Recommended Posts

Courtney New Member

Courtney

Posted
Posted

I am so glad it’s not just me! I was worried sick that I had done something wrong but my screen was black numerous times today and mine is a 2019 Duramax high country 

  • 2 weeks later...
  • Replies 203
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

AlohaDan
AlohaDan

Fixed???  (Maybe)   So, after multiple times in and out of the shop.... they did a global reset on the system, they replaced the USB port, etc.    This last time they replaced the "serial da

Bell040
Bell040

this happens to mines multiple times every time that I drive.  very annoying.  at first I thought the blinkers dont work when it is out, but they do blink... they just dont show you blinking from the

MrShenkir
MrShenkir

Had anyone found a fix to this? My 2019 Silverado just started this.

Posted Images

Franky4246 New Member

Franky4246

Posted
Posted
On 9/3/2019 at 9:48 PM, Thejet07 said:

So I have the same issue. Had my radio replaced and still no luck. Funny thing, when it goes black or really dark, if you turn the headlight off auto and back on the display comes back most of the time


Sent from my iPhone using Tapatalk

Tried it and it works like magic, but every month doing it almost 20 times is irritating, have you got it completely fixed? 

Or this is the 'only' solution....

CC1968 New Member

CC1968

Posted
Posted
On 9/13/2019 at 10:15 AM, Krista said:

We are having the same issue with our 2019 z71. This has happened probably 5 times already. Sometimes turning the truck off and back on fixes it but now it’s not coming on at all. Completely black screen so no touch screen functions working. 

 

CC1968 New Member

CC1968

Posted
Posted

Sounds like this is an issue GM/Chevy has known about for many years Impacting many models.  I have a 2016 Silverado w 21K miles! It’s a third vehicle so I don’t drive it often. Black screen, it’s now a brick. Seems that mileage has nothing to do w it though. I knew I shouldn’t have went back to Chevy.

JimCost2014 Senior Enthusiast

JimCost2014

Posted
Posted
On 9/21/2019 at 1:18 PM, Courtney said:

I am so glad it’s not just me! I was worried sick that I had done something wrong but my screen was black numerous times today and mine is a 2019 Duramax high country 

Welcome to the site.

 

Unfortunately you have a different system than the posters with the new 19 1500 body styles. You have the same as the 14-18 1500's.

The 2020 will have the updated informant system in them.

 

I would take it in under warranty and see what's up, pretty common problem.

Gator1234 New Member

Gator1234

Posted
Posted
On 8/26/2019 at 2:37 PM, Chris Roll said:

My 2019 1500 Custom did this for the first time this morning on the way to work, radio continued to play, screen was just black. Went out at lunch and turned the key and it lit up like normal. This truck has less than 2,500 miles on it. I hope GM is looking into this.

I have the same truck and it has 8,000 miles now (bought at 7,000) it does this to me randomly. Most of the time when it happens it will be right when I turn the car on and the screen will just stay black. No music or anything and no button presses will turn it on. Sometimes it will randomly turn on after a few minutes, other times it will stay off. Turning the car off and on does nothing. The only thing that seems to work is turning the car off, getting out, locking it and waiting 10 or so minutes. It's a huge inconvenience if I don't have time to do so because I'm just driving with a black screen. I've had it stay black for 40+ minute drives. I also occasionally hear random clicking seeming to come from behind the infotainment system.

UncleDave Enthusiast

UncleDave

Posted
Posted

Just posted about this in another thread. My 2019 Custom has 4700 miles, this just happened to me last week. Shutting off/restarting the truck didn't work, turning Auto headlamps off & on didn't work, the only thing that worked was reseating fuse F41. I have an oil change coming up and I'll ask about software updates, although I don't think there are any available yet.

Thejet07 Enthusiast

Thejet07

Posted
Posted

There’s a software update for the frozen screen. I just had it done to mine. However, my screen is still getting stuck in night mode 90% of the time I start it up.


Sent from my iPhone using Tapatalk

Thejet07 Enthusiast

Thejet07

Posted
Posted

The solution they have is an update. Didn’t work for me as my screen went black on me again this morning. I’ve had it replaced and every update known to man. No fix


Sent from my iPhone using Tapatalk

Franky4246 New Member

Franky4246

Posted
Posted
On 10/22/2019 at 10:06 PM, Thejet07 said:

The solution they have is an update. Didn’t work for me as my screen went black on me again this morning. I’ve had it replaced and every update known to man. No fix


Sent from my iPhone using Tapatalk

replace the screen fix the issue?

  • 2 weeks later...
Michael Boyd New Member

Michael Boyd

Posted
Posted

I'm having the same issue with my 2019 Chevy Silverado crew cab custom 4x4 truck. I'll be driving down the road and the radio screen goes black, the back up camera will still work and sometimes either the radio or pandora driving or sitting still ot will happen. I went to the dealer and they said if it's under warranty no problem,  but if not they want $130.00 for an hour to find the problem. That's a no can do for me, it should be no charge my wife and I have a 8 year bumper to bumper warranty plus we just purchased the truck on June 30th. 

426yzf New Member

426yzf

Posted
Posted

I have had issues with the blank screens or wrong info on the screen. I have video of My clock going backwards up to 20 min at a time or only move in 2 minute intervals forwards. I’ve taken this to my case manager and told we will look into it.. never hear back. 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • Gkistler
      2015 Sierra Denali L86 cyl 5 misfire at idle

      By Gkistler · Posted

      Hi friends - first time poster. I have a 2015 sierra Denali with 150k miles, I’m the second owner and she’s given me 75k of great service. I run a pulse AFM disable device. Starting Thursday when I exited the freeway after a short local ride it started idling rough, with an obvious misfire shake and was down on low end power.  I got it home and hooked it up to my scannner and found no codes but in live data a pretty bad misfire on cylinder 5. I replaced the coil, plug and wire with all new OE replacements (Delphi gn10165 coil, acdelco wire and 41-168 plug). It’s still behaving the same way after firing the parts cannon at it.   I know cyl 5 is a non AFM cylinder so I am not thinking this is AFM related but I’m kinda at a loss. injector? Bent pushrod? It’s running too well over 1k rpm to suggest those IMO. Has anyone chase this issue before and what was it? Any suggestions? 
    • zibzer2
      Pulsating Noise 4Cyl Mode

      By zibzer2 · Posted

      2017 Silverado L83 5.3l 6speed transmission Hello, not a new member but havent posted in a while and my old signup info isnt working so had to create a new account. anyways, I have an issue with my truck and hope someone can spread some light on whats happening: -when it goes to 4cyl mode it makes a clunk sound (but not when coasting or going downhill) -when in 4 cyl mode and under load it makes a load pulsating sound (not a tick). -goes away completely when in M5 gear or when plugging in an AFM delete. Im guessing it is one of 2 things but im not convinced of either to be honest. 1. lifter stuck in v8 mode 2. torque converter shudder realistically it doesn't seem like the TC as there is no physical vibration , and it never happens in v8 mode. but maybe? and wouldnt a lifter make a sound whether with load or not? any ideas let me know please. thank you!  
    • Chuck FB
      Some Assembly is Required

      By Chuck FB · Posted

      Which has made me wonder with the various engine failures of a few brands in the last few years, is it sub par materials such as lifters etc causing failures, or bearing clearances on the crank etc or perhaps bad designing of an engine physically or causing too much load on the components due to the hp/torque they can push out of them. Or is the oil viscosity and additive package of current oils or a lack of oil flow by an oil pump not able to supply sufficient oil at idle or under high load at low rpm. Or is it every item I listed that combined together has pushed the limits so far to the left that there is hardly a margin of safety left and add in some fuel dilution and too long of an OCI and premature engine failure is the result ?. 
    • Grumpy Bear
      Some Assembly is Required

      By Grumpy Bear · Posted

      He is not saying that an SAE *W20 will have more viscosity than a *W40 due to MORE VII polymers. He is saying that although multiple *W40 may post in the PDS the same or similar 100 C and 150 C viscosities that the blenders choice of modifier TYPE and AMOUNT to get his chosen base to grade will not give identical real world viscosities in shear and at temperature. All will pass the SII test but not all will pass the 100 C HTHS (unpublished value) testing the blender does and relies on to get the required by law "percentage improvement' referenced to his last great work.    Tis the problem with the lie. Once told others are required to support it. 
    • PunchT37
      Parking Brake - Automatic Engagement Questions

      By PunchT37 · Posted

      I have a `25, 1500 that auto sets on incline. Never knew that at first. I have the electronic shifter. Just think if it didn`t do that? Unlike a mechanical shift that you can muscle out of park, how would you get this thing out? That would be a problem.   What I found out later is, I don`t have to push the button to release. Just put it in gear.   Setting parameters? Don`t know if it`s possible.

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...