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Rear camera too bright?

Bobv07662
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19Sierra Enthusiast

19Sierra

Posted
Posted
On 10/1/2020 at 11:20 AM, Bobv07662 said:

The Work Order receipt lists the operation as...

 

J# 6 02CVZ

CUSTOMER STATES WHEN IN REVERSE DISPLAY SCREEN DOES NOT DIM AND IS VERY BRIGHT

REFLASHED SOFTWARE 2886858 80YN48734810

 

Hope this helps you all get the issue corrected. I have a very long driveway and it was a PITA to back in or out at night before. Now it's a pleasure.

Interesting thats good they finally did something about it. Do you by chance have the HD backup camera or the standard camera? Thanks.

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Jmac572
Jmac572

No I just mean your specific truck must not be suffering from the issue... You guys probably do have the same identical truck but it appears the problem is sporadic.  

Jmac572
Jmac572

No that definitely isn't it but I know what you're saying. With this problem you can see when you shift into reverse the physical screen brightness intensifies to max..... Like if you had your iPhone

Bobv07662
Bobv07662

The issue isn't the light in the tailgate for the camera being too bright at night, it's the screen on the dash!  Might as well be an interior floodlight! Dangerously Distracting!!!   I will

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19Sierra Enthusiast

19Sierra

Posted
Posted
1 hour ago, Bobv07662 said:

Truck has the IOR Infotainment 3 8inch screen radio.

Thanks, that's the same infotainment I have. I will have to check with the dealer sometime and get mine done. 

BlancoSilverado Enthusiast

BlancoSilverado

Posted
Posted
On 3/20/2019 at 2:46 PM, Rocz3cqg said:

Is it bright because the Light in the Tailgate [If you have the proper tailgate] comes on in reverse and in the dark?

FYI no its not, I took a blanket(because most people say that) and put it on the tailgate and saw that it was in fact the back lighting of the screen that goes full bright. 

19Sierra Enthusiast

19Sierra

Posted
Posted
On 10/1/2020 at 11:20 AM, Bobv07662 said:

The Work Order receipt lists the operation as...

 

J# 6 02CVZ

CUSTOMER STATES WHEN IN REVERSE DISPLAY SCREEN DOES NOT DIM AND IS VERY BRIGHT

REFLASHED SOFTWARE 2886858 80YN48734810

 

Hope this helps you all get the issue corrected. I have a very long driveway and it was a PITA to back in or out at night before. Now it's a pleasure.

Well I called the dealer and gave them the numbers you posted amd he said they couldn't find anything about it. Said there is a software update for a bright screen but it doesn't apply to the radio in my truck. 

19Sierra Enthusiast

19Sierra

Posted
Posted
2 hours ago, Thejet07 said:

19sierra which radio do you have?


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IOR which is the same as Bobv07662 has which is odd since his was able to get the update. Service guy said it only applied to trucks with the A3 or maybe he said A11 radio I can't recall which it was. I'm curious if the software update he got just turns the tailgate led light on while backing up as I've found turning the cargo lamps on clears it up.

19Sierra Enthusiast

19Sierra

Posted
Posted
11 minutes ago, Thejet07 said:

I need to contact my dealership and see what they say


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I'm curious to hear what they say for you.

  • 3 weeks later...
alipor Enthusiast

alipor

Posted
Posted

Any update on this, it's the one issue that really bothers me about the truck. It will really be bothersome now that the time changes this weekend.

19Sierra Enthusiast

19Sierra

Posted
Posted (edited)

Good news there is a service bulletin for the camera brightness. Got mine done today and it is much better. Service bulletin number is #20-NA-129. Before and after pictures attached.

20201028_070851.jpg

20201029_185148.jpg

Edited by 19Sierra
RobZ Enthusiast

RobZ

Posted
Posted

19Sierra, thanks for the info. I have an appointment Tuesday.

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Thejet07 Enthusiast

Thejet07

Posted
Posted

Bringing my truck in on Tuesday for a few things. Mentioned this to the dealer and they had no clue. Thank god you posted the bulletin to reference. Made mine and their life easier. Looking forward to seeing the difference. Keep ya posted


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