Jump to content

Service Steering Column Lock

Tville
 Share

Recommended Posts

  • 3 weeks later...
BigTom45 New Member

BigTom45

Posted
Posted

Any updates on this?  I bought a 2019 Silverado back in March, 2020.  Only have 5K miles on it and the other day I got "Service Steering Column Lock" in the message center.  While I'm not noticing anything wrong with the steering itself, at the same time this message comes on, the Driver's side front and rear windows will not go up or down.  Passenger side windows work fine.  Also, after I shut the truck off and open the door, the radio doesn't turn off.  Even if I lock the doors and walk away, it's still going.

 

This whole situations seems to come and go.  It went away for a day or two, then came back.  I called and made an appointment for Monday and of course, the error is gone now and the windows and radio work fine.  Hoping the issue comes back when it's time to drop my truck off.  Regardless I'd assume there will be some DTCs (Diagnostic Trouble Codes) set in the Truck's memory.

 

Wondering if anyone else had this issue and what the dealership had to do to fix it.

 

Thanks!

 

BigTom45

  • 5 weeks later...
Vic Vieira New Member

Vic Vieira

Posted
Posted

I have 2020 HD Silverado it has about 7,900 miles on it i just started to hear a small nocking noise when i turn my steering back and forth to the left and right it feels like either play or something loose on the steering going to call dealer on Monday  

  • 2 months later...
RossEGCA Enthusiast

RossEGCA

Posted
Posted


What did the dealer say about the knocking.  My 2020 Sierra AT4 HD Diesel has started making the noise at 7,500 miles.  I have to go back to the dealer for the 5th time soon to get the brake pads replaced since they squeal really bad.  So many problems with this new truck. 

KC Desert Enthusiast

KC Desert

Posted
Posted
On 8/31/2020 at 1:32 PM, RossEGCA said:


What did the dealer say about the knocking.  My 2020 Sierra AT4 HD Diesel has started making the noise at 7,500 miles.  I have to go back to the dealer for the 5th time soon to get the brake pads replaced since they squeal really bad.  So many problems with this new truck. 

 

We need to create a new thread on the squealing brakes, mine does it as well and I reported it a few days after I bought the truck last September and the dealers said oh its nothing they all do that. Bull. My Toyota sure doesn’t and neither should this truck that cost double what I paid for a Tundra. 

RossEGCA Enthusiast

RossEGCA

Posted
Posted

I had two Tundras before this GMC with no problems, but since Toyota doesn't make anything as powerful I had to switch.  After trying to fix the brakes 3 times myself I found a service bulletin on one of the threads.  I think it was 20NA020.  Local GMC dealer replaced the pads with ones with a different compound.  Had mine done last week at no charge and so far they don't squeal.  The other GMC dealer I bought it from said normal noise and wasn't aware of the bulletin.  It came out in February 2020 and has been updated several times.  Print it and bring it with you.  The pads were actually back ordered due to demand so I had to wait a couple of weeks.  

KC Desert Enthusiast

KC Desert

Posted
Posted
On 9/8/2020 at 8:36 AM, RossEGCA said:

I had two Tundras before this GMC with no problems, but since Toyota doesn't make anything as powerful I had to switch.  After trying to fix the brakes 3 times myself I found a service bulletin on one of the threads.  I think it was 20NA020.  Local GMC dealer replaced the pads with ones with a different compound.  Had mine done last week at no charge and so far they don't squeal.  The other GMC dealer I bought it from said normal noise and wasn't aware of the bulletin.  It came out in February 2020 and has been updated several times.  Print it and bring it with you.  The pads were actually back ordered due to demand so I had to wait a couple of weeks.  

I’ll look around here for it but that service bulletin was for Clunking Noise from Rear of Vehicle (Re-torque Leaf Spring Bolts)

  • 5 months later...
Craig White New Member

Craig White

Posted
Posted

I have had mine in once for this and now again it is locked up tight - The dealer claimed they just found some random codes the first time and could not find a problem.  1142 mile later it's broken again awaiting towing back to the dealer 

  • 1 year later...
squad_bucket New Member

squad_bucket

Posted
Posted

I purchased a 2022 Silverado 2500 two weeks ago and experienced the first “Service Steering Column Lock” notice at about 170 miles. I took the truck into the dealership and they pulled the column apart. Two days later I had a new Steering lock installed. Today it failed again at 460 miles. Needless to say the truck is going back in for repair. I will wait until it occurs a third time which I am sure it will and start the Lemon law process. This is my first and last Chevy truck. I am beyond disappointed. 
 

Hope all of y'all with this problem have better luck than I have had. Its a shame to have a nearly 60k truck that doesn’t make it to 500 miles before having issues. 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • parthery
      GM Hard Folding Tonneau by REV review

      By parthery · Posted

      Some clarification may help with some of these issues.   - Rev Industries is/was the division of BAK (now Realtruck) that makes covers under the OEM names.  So if you see one with a Ford logo on it, or if you are buying the GM Accessories cover, you are essentially buying a BAK G2 cover with different branding.   - Rev Industries now markets under RealTruck "Advantage."   - As of May 1, 2025, the Advantage covers now have a 5 year warranty.  Anything before that was a 36/36K warranty.   - Parts for the covers are available from Realtruck or BAK.  The email address to reach them is [email protected] or you can call them at 818-365-9000   - If the entire cover has to be replaced, you have to go through your local GM dealer.  Service dept opens an RO, notes the damage and submits it as a warranty claim.  Keep your paperwork handy so they can confirm when you purchased it and it's within the warranty timeframe.  Once the warranty claim is approved, Parts orders the replacement cover.  When it arrives at the dealership, service will remove and install the new one for free as labor is included under warranty.   - The Advantage covers are not the latest and greatest Gen 3 covers.  They still use the old school clamps, elevator bolts, etc...If you want the newer technology, consider buying your cover in the aftermarket world.  That way, if you have an issue you can deal directly with the manufacturer.   - Finally, RealTruck has a program with many of their authorized dealers that doubles the warranty to 10 years if the authorized dealer does the install.     Hope this helps.
    • parthery
      Upgrade to a 2026 AT4 with the 3.0L Duramax

      By parthery · Posted

      Welcome to the group!  My '22 just crossed 150K miles.  Runs perfectly.  Oil pump belt will be done in the next 30 days or so and onward hopefully for another 150K.  Love the truck.
    • richard wysong
      Needing this part.

      By richard wysong · Posted

      Still looks like a rivet to me in the pics, I don't see a nut and none of the pics show the head of the screw. But if you says so.....
    • jgaudet99
      Tire psi

      By jgaudet99 · Posted

      Thanks for all the help so far!   I did try right from 2026 right down to 2021, and only from 2023 down lets me select the option for tire psi change, but I get the vehicle not supported error!   I'll definitely try it under Chevrolet after work today, and I'll get the sensor number from gm for my truck tire sensors. And I'll let you know if it works for me under Chevrolet!   And if that doesn't work, I'm going to guess that what @Atlas said about maybe I have a different body control module could be true!  
    • Jsdirt
      2010 Avalanche 5.3 not running correctly after engine swap.

      By Jsdirt · Posted

      From where I'm sitting this sounds like a compatibility problem. I'm assuming the 2007 was a 900-series truck, and not an 800-series (they were sold side-by-side in dealerships that model year), since it starts and runs.   This is why I HATE post-2006 vehicles. Everything becomes a huge problem when you try to keep the thing running for longer than the manufacturer has designed it to.    I can't remember when Global-A architecture started - either '10 or '11. For your sake, you had better hope it's '11, or you're going to be spending some BIG money to correct this cluster-eff. That's something you need to find out before doing anything else. You may have several computers bricked ... but the fact that it runs tells me you MIGHT be ok here.     EDIT: Just did a quick refresher. You're screwed. This is Global-A. The 2 systems are NOT compatible in the slightest. Once you get the correct engine in there that IS compatible, you're going to need to see how many computers are locked. Absolute NIGHTMARE to straighten out, too. Your buddy might be better off cutting his losses and finding something else.   Welcome to post-2006 vehicle electronics. This is why I quit the industry, and drive nothing built after 1994. This stuff takes all the fun out of wrenching!  

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...