Text messages

[Asd A]

Can a anyone tell me what I'm doing wrong!!!!!:) ,I have a 2019 sierra and I cant seem to get text messages displayed  while listen to the radio ,my calls come in fine .

The only way texts display on screen is if I'm in the android auto app while the phone is connected 

[Ianwelch001]

Gm took this feature away for the new infotainment

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[mbaee]

Confirmed.  I asked that very question to the "technology guy" when I bought my '19 expecting it to be the same or better than my wife's '17 Equinox.  He told me that they removed the native text integration and added Android Auto and Apple Carplay instead.  He said that research claimed that everyone plugs in their phone to charge on every trip anyway so they defer to the phone to provide the integration.

[DrewN209]

There’s a thread somewhere on the forum with instructions on who and what to email to GM to get the text messages app. I was successful and now have it. 

[Ryno12]

There’s a thread somewhere on the forum with instructions on who and what to email to GM to get the text messages app. I was successful and now have it. 

 

You were able to get the text app on a 2019/20?

[Asd A]

4 hours ago, DrewN209 said:

There’s a thread somewhere on the forum with instructions on who and what to email to GM to get the text messages app. I was successful and now have it. 

So when ur driving and the radio is playing and someone texts u is shows up on ur screen ? Thanks . And if any possible way u can find that post and that would be awesome.    Thanks again 

[Mike Honcho]

Me and my wife both had to email GM and get them to ad the app for text, really annoying. [email protected]. Just tell them you want the text app added to your vehicle and gm will call you a few days later.

[DrewN209]

4 hours ago, Ryno12 said:

 

You were able to get the text app on a 2019/20?

Yep. 2019 with August 2019 build date, purchase in late September without the text app. Here’s a link to the thread with info: 

 

[DrewN209]

2 hours ago, Asd A said:

So when ur driving and the radio is playing and someone texts u is shows up on ur screen ? Thanks . And if any possible way u can find that post and that would be awesome.    Thanks again 

Yes and can read it aloud. 

[DrewN209]

Here’s the message I sent FYI:  

 

Hello. 

 

I recently purchased a 2019 GMC Sierra SLT Premium Plus and traded in a 2017 Ford F150.

 

I am surprised and disappointed that the one feature of my Ford I used the most, the messaging app, is not included on my new GMC.

I relied heavily on this app as I communicate with my employees and family via text while traveling. Having my incoming texts read aloud and the ability to respond by voice was the one feature I used the most.

 

I'm writing this email to request it be added back to my truck.

 

My VIN is ###

 

I know this can be done as numerous people on gm-trucks.com forum have been discussing how they have successfully had the app added back once requested. I understand I can use a tethered solution, such as CarPlay, however that does not work for me as I’m constantly in and out of my vehicle and can not accommodate the constant tether and untether. 

 

Thanks in advance and I look forward to my request being fulfilled and utilizing this excellent and safe feature. 

 

Much appreciated. 

[Ryno12]

Yep. 2019 with August 2019 build date, purchase in late September without the text app. Here’s a link to the thread with info: 
 

Thanks. I also have an 8/19 build date by mine is a 2020. According to that thread, GM is not honoring the text app for 2020 models.

[DrewN209]

38 minutes ago, Ryno12 said:

Thanks. I also have an 8/19 build date by mine is a 2020. According to that thread, GM is not honoring the text app for 2020 models.

For what it’s worth, the thread also says they won’t honor it unless you had the app prior to Feb 2019, however, they gave it to me without hesitation based on my email. 

[MY164X4]

I love the car play and the text msg features it a really awesome product.
16 4x4

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[Ryno12]

For what it’s worth, the thread also says they won’t honor it unless you had the app prior to Feb 2019, however, they gave it to me without hesitation based on my email. 

Yeah, I think I’ll give it a shot & send them an email. Can’t hurt any & at the very least, I can voice my disappointment with their decision.

[Asd A]

Awesome.im emailing them today or maybe call them . Hopefully it works