FACTORY ORDER

Z45 · February 23, 2020

You can check out this forum. https://www.camaro6.com/forums/showthread.php?t=415251

Check it out there is a lot of info to be there..

There is a Chevy sales person (site sponsor) who will get you a status update but she needs an order number. US dealers cannot get anything on Canadian orders. She only can give you the status code. She can't (nor can anyone at GM Chat) see anything about the order, just what stage its in per the system.

The system updates overnight and is down on Sundays for routine maintenance (no access), so the next update will occur overnight Monday next week. The system is internal GM and not intended for public consumption.

Edited February 23, 2020 by elcamino

dadztoy · February 24, 2020

On 2/22/2020 at 3:47 PM, redwngr said:

If you have the order number, and are in the US, GM chat can/will help you.

If in Canada, the info will only be given to the dealer...

It's not a 'live' update, as that isn't the real purpose of the system.

Best guess as to time from 3400 to 5000.....???

redwngr · February 24, 2020

1 hour ago, dadztoy said:

Best guess as to time from 3400 to 5000.....???

Too many variables in transportation to guess + you're at the mercy of the railroad.

Obviously some locations will have much quicker deliveries than others.

As important as we think 'our' truck is, at somewhere around 1,000,000 pickups per year, that's about 4000 trucks/day that shippers are dealing with.

I don't know what 'average delivery time would be, but if it's 3 weeks, then they've got 1,000,000year / 50weeks * 3 week average is about 60,000 on the move at any given time.

Edited February 24, 2020 by redwngr

mcgee500 · February 24, 2020

I ordered mine this morning 2020 Chevy Silverado LTZ Z71. I was told it would be built in FT Wayne and it should be here in 6-8 weeks. I want to thank all of you great people I have read near everyone posts for the last year or so. I was hell bend on a RST just could not order what I wanted had to go the LTZ route. I'm coming from a Black edition 2017 Chevy Silverado so I guess I have had enough all black and a little chrome might be nice

redwngr · February 24, 2020

2 hours ago, mcgee500 said:

I ordered mine this morning 2020 Chevy Silverado LTZ Z71. I was told it would be built in FT Wayne and it should be here in 6-8 weeks. I want to thank all of you great people I have read near everyone posts for the last year or so. I was hell bend on a RST just could not order what I wanted had to go the LTZ route. I'm coming from a Black edition 2017 Chevy Silverado so I guess I have had enough all black and a little chrome might be nice

Congrats!

Double cab?

mcgee500 · February 25, 2020

Yes a double cab. My kind of truck, my rear seats are folded up 99.9% of the time and I would like to not let anyone ride in the back ever. That space is for my stuff. All the great info I got on this site the dealer was even impressed I seem to know a lot about what I was ordering. This will be my last truck after 5 years or so I think maybe a Cadillac before I die. Never though I could afford a Cadillac but after buying a $53871.00 truck just maybe I can. This web site has a vast network of all things Chevrolet/ GMC truck. I read here a few hours every night.

fishlessam · February 25, 2020

My truck was built on FEB 10 as per GM,waiting on delivery.

mcgee500 · February 25, 2020

3 hours ago, fishlessam said:

My truck was built on FEB 10 as per GM,waiting on delivery.

Do you know where it was built? I know the farther away from you can mean it has to be put on rail cars and can take awhile. I asked the dealership how long and they said 6-10 weeks but it could be longer. I'm not sure they really know. Good luck bud.

Chrisd534 · February 25, 2020

29 minutes ago, mcgee500 said:

Do you know where it was built? I know the farther away from you can mean it has to be put on rail cars and can take awhile. I asked the dealership how long and they said 6-10 weeks but it could be longer. I'm not sure they really know. Good luck bud.

My truck was built in fort wayne and was shipped by rail to a rail yard just north of Toronto. It took 3 weeks to arrive and take delivery once it was built and that time includes rail corridor closures due to pipeline protests.

redwngr · February 25, 2020

I'm about 2 hours east of Flint.

It was still shipped by train.

From when the order placed, more time was used by for train /truck/dealer than the time it took Flint to get it built.

mcgee500 · February 25, 2020

I'm sure you don't here this very often I don't want it in 6 weeks I need more time. I'm 20 miles north of Grand Rapids, MI. I was told that they all come by truck and it would be at least 8 weeks but don't bet on it more like 10 weeks. I guess you take what you get then. Sure I'll be happy either way. Just would be nice to have my 2017 gone by then.

davester · February 25, 2020

GM wants them to have at least one nice trip to see the country before someone drives the truck into the ground...

fishlessam · February 25, 2020

6 hours ago, mcgee500 said:

Do you know where it was built? I know the farther away from you can mean it has to be put on rail cars and can take awhile. I asked the dealership how long and they said 6-10 weeks but it could be longer. I'm not sure they really know. Good luck bud.

Don't know where it was built,when the order was placed they say 8-10 weeks until i see it or longer.

Z45 · February 25, 2020

The dealer has no way of knowing with certainty how long it will take to get built and delivered. They are all just giving a best guess estimate based on prior experience. But many things can affect this; work stoppages, parts shortages, option constraints, logistics, mother nature, and the most important delay, dealer allocations.

I forget where I got this but it explains the process;

Quote

1100 and Dealer Allocation
This causes a lot of issues. When you place an order with a dealer, the status is 1100. UNTIL Chevrolet ACCEPTS the order, it just sits there at 1100. You don't have an order with GM at this point. You only have a dealer requesting an allocation for a slot in the production schedule. Dealer Allocation is simple to understand - GM changed its model for producing vehicles a few years' back. Dealers are now awarded allocation based on past performance, as well as other factors. If you are sitting at 1100 you are not in line yet for production. Your dealer MUST get GM to accept the order. When GM accepts the order, all the parts are available and will be allocated to your car build.

First, many dealers do not understand the allocation process.

Second, dealers are told at the beginning of every model year the number of units they are expected to order. This is their Guide Number, so called because it is intended to help a dealer "floor plan."

Third, many dealers confuse Guide Number with Allocation.

Fourth, dealers are told every other Thursday how many Allocations (a portion of the Guide Number) they can use over the following two weeks AND this number of orders will be divided over two weeks.

To summarize, say the dealer is given 50 units as a Guide, that means about 1 unit every weekly ordering process from 2 units awarded in the every other week ordering process. If the dealer sells a dozen Camaros every year, change the 50 to 12 and reduce the bi-weekly consensus to conform. By the way, this awkward system meets laws and demands of court decisions.

When will my car ship?

You have better chances of picking winning lottery numbers than to know for sure when your car will ship. When you combine the QC issues with geographical delivery of cars (at the lowest possible cost so they need to aggregate deliveries - and they don't not use a first in first out methodology), this can be the most frustrating part of the whole SRE journey. There is no transparency to actual data. There is just generic codes and sometimes the whisper from "someone in the know". Your car may ship quickly, it may not. It will likely take longer the more rural you are and the lower the volume of cars your dealer sells.

Edited February 25, 2020 by elcamino

mcgee500 · February 25, 2020

My dealer explained the allocated process to me when I ordered. And I knew to ask about this by reading something on this forum. They said they had 7 more allocated gas 1500 trucks and that they were changing 1 of them to my order to make sure I get my truck. I have been dealing with the same dealer and salesman for 20 years they are very good to me.

Edited February 25, 2020 by mcgee500
off topic