How long to ship??

[oruna1]

I ordered a new 2500 high country Duramax  last March.  Then COVID hit and it was never built so the order was switched to a 2021.  Finally it was built on 10/10 but it still hasn’t arrived at the Connecticut dealership.  It arrived last week at the Doremus stockyard and there it sits.  This seems totally ridiculous to me.  How can gm ship like this and feel they are treating their customers properly?  Anyone else have an experience like this?  I’ve purchased 6 cars and trucks from this dealership and it has always been top notch.  This is dumb COVID or not.  I’m at 7 weeks and counting since it was built.

Edited November 25, 2020 by oruna1

[rickg gmparts]

railroad is so far behind shipping vehicles and due to the logistics of railroad shipping they are at the mercy of the railroad. my dealership is waiting for aprox 50-60 units that have been built weeks ago and no word on when they will arrive

[kylant]

mine sat at the railyard for at least 2 weeks, maybe 3,  waiting for a transport truck

[redwngr]

It might be an issue with the transfer points in your area, but even GM can't fix the railroad.

Edited November 25, 2020 by redwngr

[oruna1]

From what the transporter told the dealer it should arrive this Friday.  I hope that is the case.  The dealer is waiting for a bunch of cars.  It has to be rough on them to stay in business with delays as long as these.

[Z45]

GM (and the dealer) has NO CONTROL over interstate commerce.   They do not use first in first out, they have to build a load the includes your dealer in its route.  If its still at the distribution center its usually means there is not enough to have a full load to your dealers destination or there are not enough drivers.   The truck won't dispatch without a full load.  The shipping company has complete control of that vehicle till the dealer signs off at delivery. 

 

Take the bs the dealer tells you with a grain of salt, its unlikely the dealer ever talked with the transporter.   

[oruna1]

Well still no truck.  I have to believe there is a max delay contracted by gm with the transporters otherwise they could keep a car or truck indefinitely.