2022 Chevrolet Silverado Custom. Clunking Noise From Rear Slow Speed While Driving On Uneven Ground.

[Bigthunder55]

I have a new 2022 Silverado 1500 Custom with 300 miles on it. I have noticed at slower speeds and while driving on uneven ground and turning, a clunking noise from the rear of the truck like a loose spare tire. I have checked the tire and it fine. The truck is fine driving forward and reverse on level ground. Has anyone came across this problem and if so how did you resolve the problem? Thanks Noise Driving me Crazy.

[GMCustomerService]

On 9/19/2022 at 1:04 PM, Bigthunder55 said:

I have a new 2022 Silverado 1500 Custom with 300 miles on it. I have noticed at slower speeds and while driving on uneven ground and turning, a clunking noise from the rear of the truck like a loose spare tire. I have checked the tire and it fine. The truck is fine driving forward and reverse on level ground. Has anyone came across this problem and if so how did you resolve the problem? Thanks Noise Driving me Crazy.

This is certainly not what we like to hear, Bigthunder55.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2022 Silverado 1500. To do so, please send an email to [email protected] with ATTN: Bigthunder55/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s privacy policy, please visit https://www.gm.com/privacy-statement.html.
 
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Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
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[Interleukin6]

Mine, 2022 LTD LT, does the same thing and this issue seems to be well known caused by leaf spring noise. Service Bulletin No: 19-NA-129. I complained of this to my dealer but they said "unable to duplicate", although I always hear the noise when rocking my truck side to side. Please refer to the links for the details. Pretty disappointing 47K truck has noise on every bump. 

 

 

Edited September 25, 2022 by Interleukin6

[GMC-AT]

Every GM truck I have had since 2014 develops the leaf spring "creaking" at slow speeds, uneven ground. I think 3-4 trucks total. Thankfully the new 2022 Refresh I got doesn't do it.. yet... it only has 1K miles. 

[leolkfrm]

so the tech bulletin on my 2022 3500hd calls for a retorque,  generally hear it in the driveway at low speed,  had it to the dealer,  pic of when i got it out,  claimed they had to clean and use wheel bearing grease per tech support.

the specs are small stones and dirt now stuck to the springs, and noise has not changed at all.

 

the white speckles are stones 

 

 

 

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[Tigerbend225]

My 21 custom made the same noise. Ended up being a loose bed bolt that was backed out. 

[leolkfrm]

New spring packs on order....

 

only time i have ever heard a noise like this on any truck was when a leaf broke and would rattle

[Just Mike]

2023 silverado 2500hd  is doing the same thing? Low speeds clunking. Less than 300 miles.

Going to dealership  in 3 days to have service dept look at

[Bikerjon]

Come back and let us know what happened.

[Racinmrp]

I've had this same problem with my 2022 LT for 6 months  now. Took it to dealer, they greased the leaf spring sliders and the noise has been eliminated. It was extremely aggravating. I feel like this is a band-aid fix but we shall see as time goes by. 

[leolkfrm]

wrong solution,  should have been retorque and install grey sliders as first step,  greasing springs is not a good practice!

[ScottySnow1975]

I just started having this noise at 7500 miles on my 2022 AT4 Sierra and my local dealer said they know there’s a problem but when they contacted GM for the warranty repair it was not authorized. The dealer said GM doesn’t have a fix for at this time and this was just last week. I’m in love with my truck but this whole BS about not fixing something under warranty makes me want to sale it. Any help from GM would be appreciated 

[GMCustomerService]

On 8/16/2023 at 11:02 AM, ScottySnow1975 said:

I just started having this noise at 7500 miles on my 2022 AT4 Sierra and my local dealer said they know there’s a problem but when they contacted GM for the warranty repair it was not authorized. The dealer said GM doesn’t have a fix for at this time and this was just last week. I’m in love with my truck but this whole BS about not fixing something under warranty makes me want to sale it. Any help from GM would be appreciated 

This is certainly not what we like to hear, ScottySnow1975.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2022 GMC Sierra AT4, having a clunking noise from the rear side. To do so, please send an email to [email protected] with ATTN: ScottySnow1975/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
www.gm.com
 

[ScottySnow1975]

On 8/29/2023 at 1:55 PM, GMCustomerService said:

This is certainly not what we like to hear, ScottySnow1975.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2022 GMC Sierra AT4, having a clunking noise from the rear side. To do so, please send an email to [email protected] with ATTN: ScottySnow1975/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
www.gm.com

 

@GM, I email like you suggested and pretty much got the same run around from y’all I got from the dealer. One blames other and other blames other and then say truck is operating as designed. I had already had the rubber leaf spring isolators replaced FYI about a week after my original post and it fixed the problem. You would think that when a Truck cost half of a small house it would go with sounding 15 years old when it’s not even a year old. Not to impressed with GM warranty or customer service as of now. I just feel bad for the people with 100 miles and it’s doing the clank. Love the truck but not the warranty honoring by GM

 

[Trotorx2]

I have a 2023 LTZ with under 600 miles and I heard this driving thru a pot holed parking lot. Truck is very quiet on smooth roads. I guess it's a trip back to the dealership.