Jump to content

Camera System Glitching?

shudog
 Share

Recommended Posts

shudog Enthusiast

shudog

Posted
Posted

Randomly starting to get camera error notification when I jump in my truck.  Put it in gear to backup or whatever and the camera gives me a "Triangle" or "X" message with a blank screen.    It comes and goes randomly, never happens back to back....  Anyone else have this happen?  Any idea what the issue is?  Truck is only 6 months old...

shudog Enthusiast

shudog

Posted
  • Author
Posted

I did a quick internet search and similar issues reported on the AT4 forum.  Seems like some sort of software issue where a restart makes the issue go away

wgb64 New Member

wgb64

Posted
Posted

Yes, I’ve had this issue and continue to have it. I’ve taken my truck to the dealership four separate times to rectify the problem. They have even replaced the head unit. It worked for a little while and then the issue returned. It is scheduled to be taken back to the dealership soon.  I also have been having issues with the tailgate mysteriously opening. I believe there was a recall for the 2500 series, but not certain for the 1500 series.  I have only 8000 miles on the truck. Not what I was hoping for in a new vehicle. 

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted
21 hours ago, wgb64 said:

Yes, I’ve had this issue and continue to have it. I’ve taken my truck to the dealership four separate times to rectify the problem. They have even replaced the head unit. It worked for a little while and then the issue returned. It is scheduled to be taken back to the dealership soon.  I also have been having issues with the tailgate mysteriously opening. I believe there was a recall for the 2500 series, but not certain for the 1500 series.  I have only 8000 miles on the truck. Not what I was hoping for in a new vehicle. 

We regret to hear of these ongoing concerns you are experiencing with your Sierra and would like to take the time to learn more. To do so, please send us an email to [email protected]. Make sure to include your Username and Forum name in the subject line with additional details. We look forward to hearing from you. 

Bikerjon Enthusiast

Bikerjon

Posted
Posted
On 7/29/2024 at 8:08 AM, shudog said:

I did a quick internet search and similar issues reported on the AT4 forum.  Seems like some sort of software issue where a restart makes the issue go away

I was having intermittent problems with the backup camera after about 2000 miles. I did not bother the dealer with an intermittent problem (they will not fix anything if they cannot verify the complaint). After about 3000 miles I started to see condensation inside the camera lens and then the camera failed. The dealership made me leave the truck, then called to tell me the camera failed and they would have to order the camera. I told them that I needed a loaner and got a truck to use while waiting for the part to come in. Used to be they would have found one locally and sent me on my way, not anymore. The supply chain for auto parts is still f*cked up.

shudog Enthusiast

shudog

Posted
  • Author
Posted

well the intermittent issue has gone full time issue.  Camera system doesn't work at all, last 2 days.  Based on what I read on the other forum, I pulled fuse F11.  Turned on the truck.  Let it run.  Shut it off, put fuse back in.  Same result, no camera.

 

Any other suggestions before I waste a few hours of my life at the dealership?

tjonesdfw Enthusiast

tjonesdfw

Posted
Posted

Our '21 Denali has been in the shop at least 5 times for various camera issues, both flashing to black in some views, all off in some views, and the red exclamation triangle you mentioned.  They've replaced multiple cameras, the camera module behind the rear seat multiple times, resealed the rear window because they claim water was leaking and shorting out the camera module another time, and its back in the shop now... going on day three and still waiting to hear what GM will approve to be done for the failing camera function this time.  Disappointed to hear a 2024 also has the same issues, as we're fed up with the time spent at dealer the for this and other electrical gremlins and hoped the newer trucks had resolved the problem.    

  • 3 weeks later...
  • 1 month later...
Bikerjon Enthusiast

Bikerjon

Posted
Posted
21 hours ago, Twins 52 said:

Have blue screen back up camera 2019 silverado just bought has anyone foud out a fix

 

Welcome to the forum. My backup camera had to be replaced at the dealer.

shudog Enthusiast

shudog

Posted
  • Author
Posted

the problem resolved it self.  Dumb theory but it seemed to be an issue on really hot days when the truck was sitting out in the sun.  Not an issue in the mornings or when it was cooler out.  Haven't had an issue with it in weeks now.

  • 2 weeks later...
Fowler Enthusiast

Fowler

Posted
Posted

I have a 2019 sierra at4 with hd surround vision had this blue screen problem from day 1.  Been in 20 times for this issuse still no fix something I have notices when it rains or gets cold out that's when I have the issuse. No issuse all summer in nice weather just in the rain and now truck is off warrenty don't want to spend a bunch finding out the issuse if anyway body has figured it out that would be great 

Fowler Enthusiast

Fowler

Posted
Posted

Just had my front windshield replaced tech called and said I have e over 40 codes for the camera system so he would not be able to collaborate the cameras system. Any idea where to start looking.

IMG_20241113_101544.jpg

IMG_20241113_101539.jpg

IMG_20241113_101533.jpg

  • 6 months later...
Navyndi2 New Member

Navyndi2

Posted
Posted (edited)

I’ve had the same intermittent camera problem since day 1 of owning 2022 AT4 2500, the dealer has been no help, they say they ordered a part to fix it then when I take the truck in they have lost the part or put it on another customers truck. Reset g to factory didn’t work, calling GM just tells me to take it to the dealer.  The last 2 times I’ve taken it in I either get a new service technician or the mechanic that deals with electrical issues is not there that day so basically pay to go in and be told they don’t know. Reschedule for another week, and oh by the way now it’s out of warranty even though you’ve told us about it since day one we contently taken that out of all our notes so now it’s on your dime. 

IMG_3114.jpeg

IMG_8876.jpeg

Edited by Navyndi2

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Latest Articles

  • Posts

    • XY74
      Roll up bed cover experiences

      By XY74 · Posted

      I have a Retrax pro that I first had on my 2020 chevy and transferred it to my current GMC.  It stays in the garage most of the time, so hard for me to judge it's long term weather resistance.  It still works perfectly, been very durable.  It doesn't see oil patch usage, but it's not a mall queen.  It keeps most things mostly dry (small leaks) and the security of it is enough to slow someone down but not keep them out for long.  I would buy one again, it works for me.     
    • fm2176
      New to Me 2010 SLE (Quirks, Issues)

      By fm2176 · Posted

      Thanks to the convenience of Amazon, I was able to get a few things done to the truck today.  I installed Carquest Premium oil and air filters with five quarts of Mobil1 High Mileage 10-30 along with a quart of Pennzoil Platinum 5w-30 I already had.  The latch for the flip up center console lid was broken so I replaced it along with the power mirror switch.  I found my push retainer assortment this morning and reattached the plastic under the bumper and it was only held on with a few screws and retainers.  Then I programmed a new remote keyless entry fob so I can lock my dog in the truck when I take her out with me (I've got to keep the air going for her since it's been in the 100s).  Finally, I ordered some LED interior bulbs and replaced the reading lamps.  The front lights are working fine while one of the back lights only works intermittently and the other not at all.   While under the truck, I found the source of at least one of the noises: the sway bar links need replacing.  I ordered a set of Suspension Dudes links with Code Red bushings.  Never heard of them, but they're made in the USA and have decent reviews.  While making yet another Amazon order, I went ahead and added a set of front tow hooks.  I went with red, since that's the color of the sway bar link and bushings and it should look decent enough on a black and chrome truck.  Speaking of which, it doesn't bug me much, but the passenger side mirror has a chrome cap while the driver side doesn't, so eventually I'll make them match one way or another.  Oh, and I ordered a $20 TPMS reset tool.  No idea if it will do anything for my sensors but it was cheap and will work for the Ford Transit Connect as well.     For tradition's sake, I ordered a new oil change wrench.  I kept the Snap-On 9/16"x15mm GM wrench I bought when I was 18 in the 2006 GMC from the time I bought that truck until the truck was lost.  While I was tempted, there's no need to spend $80 for a new SO wrench, or even $50 with shipping for a used one on Ebay.  I just bought a Duratech 15mm extra-long ratcheting wrench to do the job as needed.  It works, and if I like that wrench enough, I'll buy the set.  
    • Another JR
      Multigate electrical problem

      By Another JR · Posted

      The recall is for exactly this issue - those drain holes combined with the limited environmental capability of the tailgate electronics card inside the tailgate were a problem. The “safety issue” was the potential for the tailgate to spontaneously open, but all kinds of tailgate misbehavior can occur from water contamination of that control card.    There is no real fix yet. The initial recall just disabled the tailgate. Later, when parts became available, they would replace bad parts with new parts of the same bad design. My dealer is going nuts because the few times I let them get their hands on my truck, my tailgate is off due to a slide-in camper installation. They really want to cut my tailgate wires, but I won’t give them the chance. I will let them get their dirty hands on it when a real fix (redesign) is available.  My tailgate, which works just fine with sealant plugging the drain holes, will remain safe in a dry storage crate until then.  
    • JakeD
      Tire fitment

      By JakeD · Posted

      Yes your absolutely right, I been looking at the 4 inch BDS one and it acutely states you can use the stock 20’s just not the 17’s or 18’s, I also didn’t realize that with my 275/60r20 stock wheels I’m already running 33 inch diameter wheel setup lol so I can just run my stock wheels and tires atleast to start.
    • davester
      Tire fitment

      By davester · Posted

      I would expect that to be lift-kit dependent.  If the kit has interference issues w stock wheels, then the kit/manufacturer should indicate that somewhere.

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...