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New Truck Order Tracking

RyanbabZ71

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Chevroletconnects Enthusiast

Chevroletconnects

Posted
Posted
I ordered a GMC Sierra 3/18 of this month and I called the dealer a couple days after and they didn't have an order number yet, how long does it usually take to get one?

 

As stated above...Order number is available the instant they enter it into the system. Many dealerships have an inventory manager that does this process so it might be the following Monday if you ordered on a Saturday but in no situation should it take weeks to get an order number. I bet if you follow up you already have one but your salesman does not or has not taken the steps to get it from the GSM or IM. Larry

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Black GMC Enthusiast

Black GMC

Posted
Posted
I ordered a GMC Sierra 3/18 of this month and I called the dealer a couple days after and they didn't have an order number yet, how long does it usually take to get one?

 

As stated above...Order number is available the instant they enter it into the system. Many dealerships have an inventory manager that does this process so it might be the following Monday if you ordered on a Saturday but in no situation should it take weeks to get an order number. I bet if you follow up you already have one but your salesman does not or has not taken the steps to get it from the GSM or IM. Larry

 

 

Thanks!, Just got back from the dealership and got my number and I am tracking it!

Salesman said my manufacture date is 4/18, don't think i can wait that long haha.

Thank you chevroletconnects!

meanmussy Enthusiast

meanmussy

Posted
Posted
I must be getting screwed over. I ordered a truck on Jan 17, and the dealer can't even tell me when it's coming in. Nine weeks is way to long to wait for a truck. It's not like I ordered anything exotic, just a 1500 extended cab. I'm about to call them up and tell them to cancel the order. I hear the EcoBoost F150s are nice.

 

 

Well, I found out why it is taking so long. I placed the order with the dealer on 17Jan, the dealer placed the order on 10Feb. Why in the world would they wait nearly a month to put my order in? The incentives were much better back in Feb; do they take a hit on the incentives? I'm not sure why they waited, but bottom line my truck is going to cost me potentially a couple grand more because they drug their feet.

Chevroletconnects Enthusiast

Chevroletconnects

Posted
Posted
I must be getting screwed over. I ordered a truck on Jan 17, and the dealer can't even tell me when it's coming in. Nine weeks is way to long to wait for a truck. It's not like I ordered anything exotic, just a 1500 extended cab. I'm about to call them up and tell them to cancel the order. I hear the EcoBoost F150s are nice.

 

 

Well, I found out why it is taking so long. I placed the order with the dealer on 17Jan, the dealer placed the order on 10Feb. Why in the world would they wait nearly a month to put my order in? The incentives were much better back in Feb; do they take a hit on the incentives? I'm not sure why they waited, but bottom line my truck is going to cost me potentially a couple grand more because they drug their feet.

 

 

Not sure exactly what you mean. Post up your order number so I can see the history. Perhaps they waited until they had available allocation to place the order. Did it go right from 1100 to 2000? If so that would probably be the case. I agree. waiting on a truck is a pain in the rear...At least now it should be moving along. Larry

Domano 68 Enthusiast

Domano 68

Posted
Posted

Placed my order with the dealership today. I entered my order number incorrectly and now have 2 orders to track. Can you tell me how to remove the incorrect one from the chevroletconnects site please?

mcpraven Enthusiast

mcpraven

Posted
Posted

Hi ,new here and a little confused on these order codes. I think my truck is going in circles. 3/28 and after out of order number wise

 

2011 Silverado 2500HD ext cab 4x4 LTZ 6.6

 

 

 

02/16/2011 - (1102) Order entered via web.

 

02/16/2011 - (1100) Order placed at dealership. Order passed GM edit tables but dealer has not received allocation to place order.

 

02/23/2011 - (2000) Order accepted by GM. Dealer used allocation to place order into production.

 

02/23/2011 - (2500) Order preferenced. Order pulled to the production system.

 

02/23/2011 - (3000) Order accepted by production control. Parts being ordered and production process is underway.

 

03/02/2011 - (3100) Order available to sequence.

 

03/02/2011 - (3100) Order available to sequence.

 

03/05/2011 - (3100) Order available to sequence.

 

03/07/2011 - (3100) Order available to sequence.

 

03/08/2011 - (3300) Order scheduled for production. Order is scheduled into the plant build cycle.

 

03/16/2011 - (3400) Order Broadcast (internal plant paperwork order produced). Order is sent to various build & supplier areas to bring order together.

 

03/25/2011 - (3800) Order produced and vehicle is being prepared for shipping. For Cadillac, GMC and Buick customers, please contact your dealer or customer service for further updates as no further updates available at this time.

 

03/25/2011 - (4000) Vehicle available to ship.

 

03/25/2011 - (4150) Invoiced (order is invoiced to the dealer).

 

03/25/2011 - (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.

 

03/28/2011 - (6000) Vehicle delivered to customer or dealer has completed customer paperwork.

 

03/28/2011 - (4300) Interm transfer. Processing transfer to QC or vendor.

 

03/28/2011 - (4200) Shipped (vehicle is shipped to the dealer or interim point of delivery).

 

03/31/2011 - (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.

 

 

 

4/25 thru 3/31 bayed twice and vehicle not delivered to dealer or customer(me) on 3/28 enlighten me please.

 

thanks,Mcpraven

JDWLT Enthusiast

JDWLT

Posted
Posted

Mcpraven,

 

Have you read about the problem between GM and Allied transport and the lawsuit? This may be why your truck is delayed in shipment. 3/24/2011 was right around when things went bad at Fort Wayne. I'm waiting for mine also and mine is at 3800.

 

Walt

JDWLT Enthusiast

JDWLT

Posted
Posted

General Motors and Chrysler have sued Allied Systems Holding Inc., accusing the auto hauler of "holding hostage" more than 2,400 new cars and trucks.

 

GM, in a lawsuit filed on Tuesday in U.S. District Court in Detroit, charged that Allied breached a contract under which it provides car-hauling services for the U.S. automaker.

 

"Defendant is holding hostage 1,704 new GM vehicles, with an estimated value of $46.6 million," according to the lawsuit. "It simply has no claim to the vehicles; they are GM's property."

 

In a separate suit, Chrysler said Allied was holding about 700 of its vehicles.

 

Allied, which calls itself the largest auto transporter in North America, could not be reached for comment.

 

GM is seeking immediate return of the vehicles, which include Chevrolet Silverado pickups and Camaro coupes, so it can fill orders. The value of the vehicles will depreciate and customer relations could be hurt if Allied continues to hold them, the lawsuit said. The automaker also is seeking unspecified damages.

mcpraven Enthusiast

mcpraven

Posted
Posted
General Motors and Chrysler have sued Allied Systems Holding Inc., accusing the auto hauler of "holding hostage" more than 2,400 new cars and trucks.

 

GM, in a lawsuit filed on Tuesday in U.S. District Court in Detroit, charged that Allied breached a contract under which it provides car-hauling services for the U.S. automaker.

 

"Defendant is holding hostage 1,704 new GM vehicles, with an estimated value of $46.6 million," according to the lawsuit. "It simply has no claim to the vehicles; they are GM's property."

 

In a separate suit, Chrysler said Allied was holding about 700 of its vehicles.

 

Allied, which calls itself the largest auto transporter in North America, could not be reached for comment.

 

GM is seeking immediate return of the vehicles, which include Chevrolet Silverado pickups and Camaro coupes, so it can fill orders. The value of the vehicles will depreciate and customer relations could be hurt if Allied continues to hold them, the lawsuit said. The automaker also is seeking unspecified damages.

 

 

could be the problem . I thought they worked the problem out and were back to work. oh well maybe I'm not supposed to have a new truck.LOL

JDWLT Enthusiast

JDWLT

Posted
Posted

The Ft Wayne assembly plant never shut down. In fact they added a 3rd shift. Gm did find another transport company, Jack Cooper Transport. Gm parked trucks from the assembly line for 2 days in a lot on site. My guess is they are trying to catch up with shipments. Do a Google search on "GM sues Allied". We just have to be patient and enjoy our great new trucks when we get them. I have a GMC Sierra 3500HD,ext cab,long bed, 4WD, DRW, Duiramax/Allison, loaded with almost evey option available to pull my 2010 Mobile Suite 17,500 lbs 5th wheel trailer.

 

Walt

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