2014 GMC Sierra All Terrain Package with problems

[JAC50]

What they forget or do not realize is I live in Toledo Ohio the home of Dana (experts of mfg and engineering drive shafts and axles)GM Powertrain (where transmissions are built) and Chrysler machining where torque converters are built. We all converse and in many cases when the automotive industry took a dump we all found jobs together and continue to share information. From one of those guys that worked at Dana I showed the picture and this is what he stated "Unfortunately being in the driveshaft mfg business for many years I have seen this before. It is all they have to do to cure a balance issues in the field." In manufacturing the balance process was their biggest challenge. If the vibration went away the issue is a 1st order balance or mismatch with the mating yoke. Please note from my previous posts the yoke, driveshaft and changing the pinion angle have been their biggest areas of focus.

 

Hey GM customer care If you would like to validate everything I have stated just ask I will accommodate. Also please note I am an ex- machine repairman from Toledo Jeep I was laid off after 9/11 and took the time to reinvent myself and get out of the automotive industry. Before that I was a 63T in the US Army which is a track and wheeled vehicle mechanic, worked at Toledo Spring for 5 years after I left the military working on suspensions systems of both cars and trucks, worked as a mechanic at a farm implement shop rebuilding farm and earth moving equipment and then getting into my apprenticeship for Industrial maintenance. My hobbies are Harleys I have 4 of them and you will never see one of mine on the side of the road. I am a gear head and not afraid to get my hands dirty or crawl under a truck but most of all I take pride in my work and expect others to take pride in theirs as well, especially if what they are working on belongs to me regardless if I spent 5 dollars or 500,000.

 

-John

[fondupot]

Yea thats complete and utter BULL. I'd be getting ahold of the regional GM rep and start a storm of hell fire upon that dealership.

[JAC50]

This was done by GM's regional Tech from Cleveland. He did this at Ed Schmidt GMC in Perrysburg Ohio. I cannot tell you if it was with their knowledge but I am about 99% sure it was as they have a vested interest in getting my truck out of their service center.

[bdbake01]

This is actually a pretty common practice for DIAGNOSING a possible driveshaft issue. Though the proper fix is a permanent, off truck balance w/ welded weights. Seems they didn't really get past the diagnostic stage.

[JAC50]

Yes it is a field fix that they tried to pass off as a permanent repair. The truck as been in the shop for 24 days now so I am sure they are tired of looking at it and not getting paid.

[Ben Wallz]

My 2014 GMC Sierra All Terrain is having all sorts of problems. I previously owned a 2006 Toyota Tundra and I am not sure if these issue below are typical with a GMC and I am over-reacting... Let me know! It currently has 19k miles and has been getting progressively worse.

 

1. Gears seem to be slipping - much like many of you have mentioned it up shifts aggressively and my down shifts aggressively too.

2. My four wheel drive does not seem to be working properly - I live in Colorado and it just started snowing so it is pretty slick however when I change into 4 high my back end slips outs extremely easy (had to try hard to do this with the yota) and it makes a crunching noise in the front end when just driving straight and easy.. I understand when in 4-high sharp turns are rough on the alignment but when I barely turn it seems to lock up and not only make a horrid sound but jumps all over.

3. When I plug my iPhone into the jack to charge it makes the radio crackle - it is not really loud but to me it is noticeable.

4. When moving slowly 1-5 mph in 2 wheel drive (just any normal day) my back end makes (wheel wells) a crunching noise - loud enough to be heard in the truck. When parking a week ago my friends had already got out of the truck and asked me what is that noise coming from your truck bed/rear wheel wells - can be noticed by everyone.

 

I am taking my truck into the dealer I purchased it from this week with hopes to get some answers. Right now my first experience with GMC is not going well and wished I would have stuck with Toyota..

 

Let me know your thoughts and I appreciate the feedback - I am still reading through all of your previous conversations.

[pm26]

"All Lemon" package appears to be free of charge these days.

[Dropsix]

Funny enough, I've noticed my fuel economy getting worse as well! Which is odd, I always thought fuel economy was supposed to improve as a car is broken in.

[KARNUT]

With all the problems I read about here daily, Ive decided that if Im lucky enough to not have any problems, I may hang on to this truck for along time. If you think about it that's as bad as someone changing brands. I can be good for a new truck at lease every two years. So if a lot of people start thinking that way, I got a good one I better keep it, think how that would affect sales.

[GMCustomerService]

My 2014 GMC Sierra All Terrain is having all sorts of problems. I previously owned a 2006 Toyota Tundra and I am not sure if these issue below are typical with a GMC and I am over-reacting... Let me know! It currently has 19k miles and has been getting progressively worse.

 

1. Gears seem to be slipping - much like many of you have mentioned it up shifts aggressively and my down shifts aggressively too.

2. My four wheel drive does not seem to be working properly - I live in Colorado and it just started snowing so it is pretty slick however when I change into 4 high my back end slips outs extremely easy (had to try hard to do this with the yota) and it makes a crunching noise in the front end when just driving straight and easy.. I understand when in 4-high sharp turns are rough on the alignment but when I barely turn it seems to lock up and not only make a horrid sound but jumps all over.

3. When I plug my iPhone into the jack to charge it makes the radio crackle - it is not really loud but to me it is noticeable.

4. When moving slowly 1-5 mph in 2 wheel drive (just any normal day) my back end makes (wheel wells) a crunching noise - loud enough to be heard in the truck. When parking a week ago my friends had already got out of the truck and asked me what is that noise coming from your truck bed/rear wheel wells - can be noticed by everyone.

 

I am taking my truck into the dealer I purchased it from this week with hopes to get some answers. Right now my first experience with GMC is not going well and wished I would have stuck with Toyota..

 

Let me know your thoughts and I appreciate the feedback - I am still reading through all of your previous conversations.

 

Hey Ben,

 

We truly apologize for the multiple issues you're having with your new GMC. It's good to hear you're going to the dealer to get everything checked out. Please feel free to send us an email at [email protected] if you need any further assistance. We'd be happy to follow up with the dealer on your behalf and look into your concerns further. Keep us posted on how things go when you take it in. We'll be on the lookout for any updates.

 

Sincerely,

Eddie A.

GM Customer Care

[AGEURTS32010]

Hey I have an all terrain with 5000k miles on it and i have had similar issues with vibrations and clunking sounds intermittent in the transmission. It vibrates in the 6th gear and up shifts hard. I have also heard some sort of noise coming from my left front wheel area. I have taken it to the dealer now twice and have even taken the tech on a ride and he told me that something is not right but it will need to get worse before he can figure what the problem is. I told him to recalibrate the computer and he wouldn't because there wasn't an update. Have you learned anything new about your truck yet?

Sounds the same as my all terrain

[pm26]

Yeah I agree with you. That is not a professional fix. Sent from my iPhone using Tapatalk

It's not? It's a lot better than a wad of chewing gum.

[pbergmann]

In an earlier post, I asked if I should consider a GM truck after owning 2 Tundras. I got a lot of feedback pro's and cons. But really after watching all these posts and all the issues... now I see there are issues with the exhaust flapper valves.

I picked up my new (84% american content) Tundra last week.

 

This is such a disgrace to have a government propped up company STILL producing the junk like it did 25 years ago when I started faithfully buying nothing but GM products.

 

Sadly GM is like an old dog, until we stop feeding her and buying new cars and trucks, she will live on and never get the message that she just needs to be put down.

 

This is a sad time for old school domestic auto manufacturing in America.