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Front rims get very hot rear stay cool


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Posted

My take on calling customer service is that you won't piss off anyone with the possible exception of yourself.

I am already pissed off so what are you talking about. Are you telling me that If I called GM they would tell me to "F" off? What is your thought process when you post this BS.

I just want the truck fixed. I really don't want to go crying to GM and then GM will call this dealership and piss them off. Instead I sat down with the service manager and he drove it and he was able to duplicate it. Now they are working with GM to figure it out. This is not my purchasing dealer, I am very thankful that they gave me a loaner and that they are trying to figure it out.

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Posted

This seems pretty easy to diagnose. If the brakes are dragging, the front pads will show excess wear. I would say find a new dealer if they cant figure that out.

The current dealership is doing everything that GM tells them to. GM apparently thinks that it is something within the brake electrical circuit telling the system to slightly applying the brakes when they shouldn't be applied?

Posted

The current dealership is doing everything that GM tells them to. GM apparently thinks that it is something within the brake electrical circuit telling the system to slightly applying the brakes when they shouldn't be applied?

 

Like stabilitrak is engaging at random?

Posted

Like stabilitrak is engaging at random?

Like ABS or Stabilitrak.

Posted

It's weird because I have gone almost a week without it happening and then out of nowhere it starts doing it again. I can always tell when it starts because it will shift crappy, have loss of power, and feel like it's going to stall sometimes when it's in 6th gear and V4 mode.

 

Edit: I couldn't image trying to tow with this vehicle in its current condition. That would be a nightmare.

Posted

Have you checked all the fluid levels lately? It's just a curiousity but specifically is the front diff lube full and in condition? Just something that popped in my head as a possibility.

Posted

Have you checked all the fluid levels lately? It's just a curiousity but specifically is the front diff lube full and in condition? Just something that popped in my head as a possibility.

I haven't checked the front diff lube. The dealership has has had the truck for almost 2 weeks now. I guess they are just as confused as GM about the issue.

I told them, let's start by reprogramming or reflashing but they won't do it without GM telling them to. Why does GM hold these dealerships back from doing their job. The dealer doesn't want to do anything without permission from GM because they want to make sure GM is going to reimburse them for the work.

Posted

I am already pissed off so what are you talking about. Are you telling me that If I called GM they would tell me to "F" off? What is your thought process when you post this BS.

I just want the truck fixed. I really don't want to go crying to GM and then GM will call this dealership and piss them off. Instead I sat down with the service manager and he drove it and he was able to duplicate it. Now they are working with GM to figure it out. This is not my purchasing dealer, I am very thankful that they gave me a loaner and that they are trying to figure it out.

I didn't mean to upset you. I went thru an issue with Chevrolet customer service that ended with them buy in the truck back. The experience was extremely frustrating. I was so pissed with their CS for simply not doing what they offered to do and I agreed to go along with, further dragging out the process. I had taken copius notes during phone conversations with CS which helped when presented to an arbitrator later. Good luck.

Posted

Why don't you just push for a buy back? Many have had to do it with the 2014. Just join the club & start new

I am.

Edit: Now where is my jacket?

  • 3 years later...
Posted

Hello all this is my first post!

It seems like this thread just died a while back with no resolution clearly described.

It looks like the OP may have gotten rid of the truck with this issue though.

 

I just bought a certified 2017 Z71 LTZ with <25k on the clock.

 

I have had it now for just under 3 weeks and noticed the EXACT issue described by the OP.

Both front wheels have EXCESSIVE heat but not every time I drive.

As described in the thread, it sure seems to me like some kind of intermittent electrical / computer issue related to the ABS / Stabilitrac that causes some drag on the front brakes at times.

I have a service appointment tomorrow to have it looked at but just thought I would post something here to share the experience as it plays out.

 

Has anyone else had this issue and was there any resolution?

Posted

So nothing found by the dealer.  Intermittent problems are the worst.

Got a laser thermometer to start logging what is happing.

Really surprised at having the exact same issue as OP but yet it doesn't seem like anyone else has had this problem.  We'll see what tracking this for a while shows.

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