Two recalls, that require 6 hours to perform?

SB09 · August 7, 2014

Took my 2014 in this morning to have an oil change done. Service advisor calls me back and says there is two recalls to be done on my truck and they take 6 hours to perform them. Anyone have any idea which these are? Most recent recall I had done was the loose oil cooler/transmission line deal.

newdude · August 7, 2014

Peek in odometer, transfer case unwanted neutral shift, and side impact airbag connector. The first one alone is 2 hours of reprogramming.

Luster · August 7, 2014

The other one might be seat bolts.

courts94s · August 7, 2014

Google GM recall website. Then enter your vin, and then you'll know. Or ask the guy.

fondupot · August 7, 2014

They bill GM for warranty work at a flat rate. So they say it takes 6 hours when it only takes 2 so they can make up the difference in labor they normally charge....

Both updates would not take more than an hour to install.

HooWybrow · August 7, 2014

They bill GM for warranty work at a flat rate. So they say it takes 6 hours when it only takes 2 so they can make up the difference in labor they normally charge....

Both updates would not take more than an hour to install.

Actually, the peek-in odometer update can take anywhere from an hour to three and a half. I know this first hand as I've done 6-8 of these updates already.

fondupot · August 7, 2014

Actually, the peek-in odometer update can take anywhere from an hour to three and a half. I know this first hand as I've done 6-8 of these updates already.

Had mine done in under an hour.

SB09 · August 7, 2014

Thank you for the information guys!

HooWybrow · August 7, 2014

Had mine done in under an hour.

It depends on the RPO code for the radio, cluster etc in the truck. They definitely vary, most dont take anymore than an hour. Some require USB information transferred, etc.

20L8TSierra24 · August 7, 2014

Had mine done in under an hour.

My odometer and transfer case were both done in less than an hour too. I waited to get them done because I wanted to let the dealer practice on a few before mine:). Maybe there was a few trucks lined up in front of you, or they screwed something up and had to use the extra time to fix it.

tbarn · August 7, 2014

They bill GM for warranty work at a flat rate. So they say it takes 6 hours when it only takes 2 so they can make up the difference in labor they normally charge....

Both updates would not take more than an hour to install.

Really? That would be sweet. Peek in pays .7 . Transfer case pays .4 . No matter how long it takes. All warranty times are set by GM. So when GM's programming/software goes south, and it does, the the techs take it in the ass.

lefty421 · August 7, 2014

Your dealer is lieing to you so that you give him all day to do the work instead of making him get it done in a certain time frame which may not be as convenient for him.

If you had to fix someones car wouldn't you prefer to have all day to do it if possible?!? Of course you would.

Your dealer is just trying to make things easy on themselves, hoping you will just deal with it and not make a fuss about this.

The truth is that my dealer did the oil cooler recall, the odometer peek in recall, and the transfer case shifting recall, and also changed my oil and rotated my tires and even washed my truck in just an hour and a half.

GM sets the reimbursement rates for this recall work and GM isn't paying them anywhere near 8 hours to do this stuff.

I'd ask the dealer to show you GM's time estimates on these fixes. If they insist on taking 8 hours to do them still, then just insist on a courtesy vehicle so you can go about our business while they take their sweet @ss time fixing your truck.

fondupot · August 7, 2014

Really? That would be sweet. Peek in pays .7 . Transfer case pays .4 . No matter how long it takes. All warranty times are set by GM. So when GM's programming/software goes south, and it does, the the techs take it in the ass.

I was being partially sarcastic.

TxTruckMan · August 7, 2014

He's just adding some padding to get everything done. They have to deal with all kinds of things during the day, and can't always get you in and out right away. I bet there's even 2 or 3 techs that do the different work. That's the way it is at my dealer. They have maintenance techs (oil and tires), drive train techs (engine to axles), suspension techs, internal electrical techs, etc.

austingta · August 7, 2014

When it takes 3 hours perform a reprogramming, that doesn't mean the tech is staring at your car for 3 hours. They do things in between, and will have various jobs going at once. Hence, .7 or .4 hours paid time. Dealership techs make really good money...they would leave if they didn't like it. There are way too few qualified techs these days.