Black paint issue on 2016 Z71

[Brian Long]

my 2 cents, and a buck on top.

 

First, I would not push for a door off of another vehicle. Swapping doors will require adjustments that can take a while to sort out. Other issues that could come of it are if the hinge welds were not in the exact spot on both doors you will end up with some paint offset showing at the hinge, and they may not put the dust seals for the wiring back in properly.

 

I do not recall the name of the stripper, but we use to use a spray on stripper that took the all the top paint off the vehicle panels leaving on the ELPO primer on GM de-lams. Pretty slick stuff - just tape off where you want to keep the paint, spray it on, let it cook for a bit, then hit it with a high pressure wash. We always had to feather the edges (sand and prime), but you got a nice clean panel. It is less about the number of coats, and more about the quality of paint they sprayed on (probably crap based on the bad job), plus the build-up around the moldings and door handle (thick paint prevents stuff from fitting properly).

 

The lousy thing about black, is its black. They can sand it down to the factory color but you are really going to need good shop - they will need to be married to that door for a while if they are going to sand it down without leaving some ripples.

 

I do agree that you may have some bad damage under the paint. Dealers usually step up and fix big stuff right, and try to slam the small stuff. I would guess this was either something small gone bad, or something the transport company did and tried to cover up, in which case it could be nasty.

 

Get it taken down to the factory color at least, and get pictures to verify that it is not full of body filler. The color match was crap to begin with, but even a dead-on color match will need blending forward and back. They should only need to go into the rear door and not the cab corner or bed. If they can stay away from the cab corner, you won't need to worry about the blend up on the roof (pillar to roof would be a clear blend that they buff down and is the most prone to flaking later).

 

Make sure the remove all external trim/hardware. THREATEN the wrath of your mother-in-law if they don't protect the interior from the dust bomb. THREATEN they need to keep overspray off the weather stripping and need know how to blend the jambs. THREATEN that if the cut the black with a buffer and you find swirl marks a few months down the road that they are paying for a professional detailing by a shop of your choice (same for the dust).

[fbachman]

Dang, this whole thread is a crying shame.

 

Unfortunate there are so many slimy dealers out there.

 

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[mafd2]

Dang, this whole thread is a crying shame.

 

Unfortunate there are so many slimy dealers out there.

 

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It's all about the almighty $$$

 

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[eightpilot]

Well got 2 new doors put on the drivers side. They repainted twice and couldn't match the color worth a shit. So they took 2 doors off a truck on the lot. Matches perfect!! Both trucks came out of the Indiana plant and the paint was perfect.... Glad this mess is behind me...

[mafd2]

So what's gonna happen with the doorless truck? Will it get the non matching doors??

 

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[fbachman]

Well, at least you have resolution (with a whole bunch of headache in between).

So what's gonna happen with the doorless truck? Will it get the non matching doors??

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Why do I think the answer to this question is "yes" ?

[mafd2]

Probably right bud. The buyer may not notice it like the op didn't notice it especially on a cloudy day. Then the process and headache starts all over for someone else. It's terrible that the shop can't match paint.

 

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[fbachman]

I agree, in this day and age of digital color matching, one would think that it could be figured out and gotten correct.

 

To be fair, black (and white) are the most miserable to match, I would think.

 

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[jimlem]

I looked into it and as long as the repair is under $1500 then they don't have to inform the buyer of the damage. Unreal... Their has to be a way to match this better.... Black cars get in accidents and are able to get painted.... I will try to upload pics, but forum says they are too large to upload....

 

So they are saying repainting the damage to your truck cost less than$1500? Now get some one you know with a similar truck to take it into that same dealership and ask for a bodyshop quote to respray the same areas as your truck. $100 bet says it will be way over $1500. Do it several times and watch the same result each time. Ask to see the records for painting your truck. They most likely do not, nor ever did exist. What a great law. They get to decide what is and is not a $1500 job. You've been patient long enough. Confront them with my little test here or similar one of your choosing. Now you can threaten them with fraud; false advertising (only a bit of your new truck came in the advertised color), AND improper repairs that do not use genuine GM parts. E.g. The paint is lacquer not enamel; the color does not match the GM color etc.etc. I'm sure you and others here can add to this list and refine it until you have a great big club to beat them with. Good luck.

[mafd2]

I agree, in this day and age of digital color matching, one would think that it could be figured out and gotten correct.

 

To be fair, black (and white) are the most miserable to match, I would think.

 

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I agree. If the factory paint can't be matched then they should have a big sign on the windshield "this truck is sold as is because the paint won't match if future repairs are needed".

[kp52]

 

I agree. If the factory paint can't be matched then they should have a big sign on the windshield "this truck is sold as is because the paint won't match if future repairs are needed".

 

They do that in some states, big yellow tag hanging in the window with what happened and how much it cost to fix. You can score a pretty good if you are the type to buy a car/truck as transportation and drive it into the ground for 10 years and don't car about some bodywork.

 

Like I said before its way more common than people think. Heck my wife's new Acura the white bumpers are no where even close in color to the rest of the body, if I didnt see the car with all its original transport protection on it when I picked it out I would have swore it was a crappy repaint on the bumpers.

 

Two sides to a coin, like I said transportation and lot damage is very common. When they park new cars/trucks inches away from each other and have people that dont care move them around its no different than a Wal Mart parking lot full of new cars parked close to each other. You see those laws about a certain money amount before disclosure because dealers lobby, and with some truth, that if they had to disclose all the cosmetic damage to customers they wouldn't sell as many new cars. To be fair, cosmetic damage is just that, not like its a defective pacemaker. But most certainly would agree if you buy a new car you expect something that has not been damaged and badly repaired.

 

I purchased a new BMW a few years ago and it was damaged on the cargo ship, it was sent to a real BMW repair facility (forget where) and they repainted the 1/4 panel and part of the roof. Dealer disclosed that to me just as I was signing the paperwork (it was over the limit), wanted to see the car on a lift in good lighting and they were more than happy to do it, I looked it over for an hour where it was done and they did a great job and three years later you still couldnt tell. It was a daily driver and would sit outside and in parking lots so I wasnt that worried about it, but I didnt let them know that and I negotiated a free extended warranty into the deal because of it. Most importantly if there was an issue down the line it was fully covered under warranty including the corrosion/perforation since it was repaired by BMW.

 

My biggest beef is when a dealer repairs it cheaply to stay under the disclosure radar and does a crap job, you have fading/peeling/rust issues early and the manufacture refuses to fix it under warranty since the repair was not done properly. Or you go to turn a lease in and the repair looks awful after a couple years..

 

As always, buyer beware, never be rushed and there is a reason people say never buy a car at night.

[Thomcat]

Unfortunately, I don't think this can ever be made "right" by any future efforts short of door swapping. And monkeying around with the present situation will only make it worse, spreading the mismatch to additional panels. Consider that even if they were able to obtain a perfect match in color and luster, the acrylic lacquer finish will age differently than the factory baked on surface.

 

Spraying the rear door will just accentuate the mismatch that the middle section of the vehicle is different.The only way to make it look perfect in color and luster would be to refinish all four panels on the drivers side with the same lot of paint/clearcoat at the same time under the same spraying and curing conditions. But, or course there would still exist a "luster" mismatch with the other panels, but the resprayed areas, and future ageing, would never be noticeable because of the different angles of lighting with the other panels.

[last truck]

In the state of WI they can damage up to 6% of the MSRP of the new vehicle and NOT tell the customer. Just spoke with the Dealer Licensing Division of the DMV. So my vehicle stickers for $46K... so roughly $2800 of damage can go unreported. Totally ridiculous impo.

As of now they are gonna repaint the panels so they match.... We will see how it turns out. If it looks shitty i will get a lawyer.

 

where did you buy this truck so we can be informed consumers are stay away from said dealership.