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Rear window leak

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JohnCasey Enthusiast

JohnCasey

Posted
Posted

I’m currently on a ski vacation and am out of cell phone range until Sunday evening. I’m going to call my dealership on Monday and I’m supposed to have a call from GM Monday morning as well. I’ll ask about the shipping hold if I can remember. 

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Rocz3cqg
Rocz3cqg

Sliding Glass or / and Stop Light Module reported Leaking Situation             Contacts

ShamrockShooter
ShamrockShooter

Well my 2019 early build leaker was replaced with 2020 hopefully not leaker. No signs of an leaks on the window or headliner of the 2020 so fingers crossed. Very impressed with the 10 speed after th

Thomcat
Thomcat

No leaker here so can't do a 100% verification, but the problem seems to be with the spoiler design, regardless of weather the sealer leaks or not, and any cracks in the trim make it worse.  

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mistaare Enthusiast

mistaare

Posted
Posted
4 hours ago, ShamrockShooter said:

2020 Trail boss. August 19 Ft. Wayne build

Sent from my Pixel 4 using Tapatalk
 

Ah man, that sucks. I didn’t think there where many 2020’s with leaking windows. I have 2020 AT4 with Sept 19 build date...?

Rfg14silverado Enthusiast

Rfg14silverado

Posted
Posted
4 hours ago, Centrebaseball said:

Had a follow up call today.  Sounds like they put in for a replacement window with a certain part number, that then changed to a new part number, and finally it’s on a third part number as ‘replacement part’ for my truck.  However, there is no price listed or date listed on availability and basically at a stall point.  So I wonder if something has changed somewhere on the engineering side or the supply side and just waiting for a redesign of the window? Not sure.  My service guy seemed very confused on the fact that a price wasn’t even available.  Said that was highly unusual. 

Keep us updated

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carlosh Enthusiast

carlosh

Posted
Posted

I go in monday. I'll update then

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Lions3663 Enthusiast

Lions3663

Posted
Posted

Add me to the list, 

2019 Sierra crew max 

The truck is at the dealer now. They are attempting to fix leak. I'm picking up tuesday. I have started to chat with GM. They said that I'm under full warranty and that if things dont improve then other measures will take place to make sure I am 100% satisfied. 

 

WTF is that! Let's see what they do

 

Man this sucks! 

 

 

Brileavi Enthusiast

Brileavi

Posted
Posted (edited)
On 12/26/2019 at 11:55 AM, Brileavi said:

Just dropped mine off dealer said they have done 4 already   

pick up my truck a week ago we have had 3 days of rain since and sleet  still dry will keep an eye on it 

Edited by Brileavi
UGADawgs Enthusiast

UGADawgs

Posted
Posted
35 minutes ago, Porterhouse said:

The dealer filling the gap around my window with a sealant is not gonna make me 100 percent happy. Will they buy the truck back?? I'm o.c.d. about my vehicles anyways. 

They won't buy it back because they can't buy back 200k trucks already sold, or whatever number is in the wild, all with this issue.

Deewc74 Enthusiast

Deewc74

Posted
Posted

I think it depends on the situation... so in my case my truck was two weeks old and I was sure it had leaked prior me purchasing it in December since it was a 19 and they got it in May of 19. 

I documented everything first time it leaked I brought it in , I went back up the following day to get some things out of my truck.  
they mentioned hey we will park it in the shop tonight. I responded ok sounds good .

 

i got home and thought , what if they don’t ? We had rain coming and it would get wet again! They were closed that following day due to New Year’s Day . 
 

so I drove up and activated horns and lights and sure enough it was outside in the rain. 
 

showed up next morning walked through the gates opened the truck and video the truck wet again parked out side . 
 

key is document everything,.

im not saying this would be the same for everyone as I also knew the finance manager very well. 
once I showed him the video he said go pick a different truck and terminate the contract with my bank. 
 

Read lemon law for your state and get really familiar with the verbiage. 
I mean these are expensive vehicles , having water in my cab was a deal breaker for me. 
 

bad thing is I may have never noticed if I didn’t join a Facebook group.
 

lesson learned 

Porterhouse Enthusiast

Porterhouse

Posted
Posted

They did the same thing to mine. Drove it right out in the open lot and parked it. I had towels over the headrests and it's been raining since I left it there yesterday. No wonder Chevy doesn't add panoramic roof options to their trucks if they can't seal a rear window.

Porterhouse Enthusiast

Porterhouse

Posted
Posted

I did send an email to the Barry listed in previous posts and did receive an email back from I'm guessing a case worker wanting to speak to me over the phone. Maybe I'll get to speak to them Monday. 

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