How far out did the strike really push new builds?

[LRod]

I got lucky that I purposely found a new leftover 19' specific to what I wanted. So no waiting! I don't think I would have the patience to wait.

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[Roadrunner45]

I ordered a 2020 3500HD on 8/23.  GM Build and price says it will be in Jacksonville 12/13 it's been a long wait glad to see GM is offering a $2000 loyalty discount to ease the suffering of such a long wait. Hopefully your build will not take as long.

[BBE]

4 hours ago, Roadrunner45 said:

I ordered a 2020 3500HD on 8/23.  GM Build and price says it will be in Jacksonville 12/13 it's been a long wait glad to see GM is offering a $2000 loyalty discount to ease the suffering of such a long wait. Hopefully your build will not take as long.

Where did you see gm is offering a 2000 loyalty discount?  I thought it was 1,000?

[Roadrunner45]

They presently don't have any 3500HD'S in stock but this link is too a 2500HD, and this promotion may vary according to region. This is the dealership where I placed my order it may be different elsewhere.  

 

https://www.garberautomall.com/inventory/new-2020-chevrolet-silverado-2500hd-ltz-4wd-4d-crew-cab-1gc4ypey1lf103883

[fannin]

On 12/8/2019 at 6:02 PM, BBE said:

Just curious the effect that the strike really had on new builds.  I was told 12 weeks even WITHOUT the strike.  I ordered mine october 6th.  As of right now, 2 months later I don't even have a build date yet.  And then my understanding is 1 more month after the build date??  Is this accurate?  Any thoughts from anyone on if I should be trying to skirt around my dealership and check on the status with GM directly, or if this is normal?

 

Thanks

 

Order my 2020 2500HD Duramax Denali on 10/5. Last week they finally gave me a TPW of 01/20

[Aga32]

I ordered a 2020 GMC Sierra 3500 SLE gas in late August.  It has been sitting in the order system with no status change since the day it was placed in there.  Multiple calls to our dealer (who we have used for 35 years) and to GM customer service has gone nowhere.  Dealer says they can't do anything more and GM customer service just puts you in a loop back to the dealer.  No one can give me a reason for the long delay.  Maybe the lack of gas engines (from rumors I have been hearing) but GM customer service is worthless and provides no good information.

[davester]

13 minutes ago, Aga32 said:

I ordered a 2020 GMC Sierra 3500 SLE gas in late August.  It has been sitting in the order system with no status change since the day it was placed in there.  Multiple calls to our dealer (who we have used for 35 years) and to GM customer service has gone nowhere.  Dealer says they can't do anything more and GM customer service just puts you in a loop back to the dealer.  No one can give me a reason for the long delay.  Maybe the lack of gas engines (from rumors I have been hearing) but GM customer service is worthless and provides no good information.

This sounds like the dealer doesn't have allocation...you could try checking out other dealers, and see if they have allocation and can order the truck for you...

[Aga32]

7 minutes ago, davester said:

This sounds like the dealer doesn't have allocation...you could try checking out other dealers, and see if they have allocation and can order the truck for you...

What does that mean exactly?  (And also forgot to include it was a crew cab).

[davester]

Dealers are only allowed to order so many trucks in a given time frame (amount varies likely with the size of the dealer, and perhaps time of the year).  The specific options selected can also push out the build.

 

Since your dealer isn't telling you anything useful, go find another dealer and see if they can do better...

[Aga32]

19 minutes ago, davester said:

Dealers are only allowed to order so many trucks in a given time frame (amount varies likely with the size of the dealer, and perhaps time of the year).  The specific options selected can also push out the build.

 

Since your dealer isn't telling you anything useful, go find another dealer and see if they can do better...

Thanks for the info, maybe I will.

[redwngr]

42 minutes ago, Aga32 said:

Thanks for the info, maybe I will.

If you can get the order number from your dealer (It will be a series of letters) then GM chat can give you the event code for the order -- which gives a better indication of the orders status.

[Aga32]

9 hours ago, redwngr said:

If you can get the order number from your dealer (It will be a series of letters) then GM chat can give you the event code for the order -- which gives a better indication of the orders status.

Thanks.  I have been doing that since the strike ended.  I don't have the event code but they always say just that it was accepted by GM.  Been that way since August.  I wish we could talk to an actual GM employee rather than a call center that routes you back to the dealer.  I guess a billion dollar company doesn't care so much about the small individual sale to a consumer.  

[Truckchauffeur]

This is what I got off of the GM chat today "The order has been accepted by GM system and is broadcasted for production" can anyone give me guess on how long until my truck gets made?

Thanks Mike

[redwngr]

If its  been 'broadcast for production' they can probably give a TPW as well.

[Truckchauffeur]

Just now, redwngr said:

If its  been 'broadcast for production' they can probably give a TPW as well.

Thanks redwngr. I know i should know but what is a TPW?