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2020 2500hd high country door latch noisy

Paul jackckson
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SWOLF1222
SWOLF1222

My 2020 2500HD Duramax LTZ has this issue. I have not taken it to the Dealer yet. Has there been a resolution, other than hitting the latch with a BFH?

34256
34256

IUpdate Dec 22 , I was at dealer in 2021, couldn't create the noise, just recently , I used my experience working at the Oshawa Trk Plt (retired) ,in my shop, flat surface, rolled down front window ,

34256
34256

I lifted door through the window open, lifting up at top of window opening

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  • 4 weeks later...
Brozat4 Enthusiast

Brozat4

Posted
Posted

It's been 80,000 km since I used the BFH. Still tight and right with no sound and no issues. 

RWA007 New Member

RWA007

Posted
Posted

Same issue. 2020 3500 high country.  Mine is more of a thump like something big and soft is loose inside the door. Drivers door only.  Heard it on my very first drive.  I hate taking it to the dealer for stuff like that so I'm going to live with it until I can fix it myself.  Hoping someone on here has a solution.

 

  • 2 months later...
  • 2 weeks later...
CHIp070 Enthusiast

CHIp070

Posted
Posted

Jumped from 2020 to a 2022 and still have the same issue. I found on last truck putting some electrical tape around striker helps quite a bit but not 100 percent. I really wish GM would get it together and come out with a actual fix for this. even like a rubber bumper to clip onto latch. 

 

Anyone else have any luck with fixes for this? it really drives me bonkers lol.  

Leem Enthusiast

Leem

Posted
Posted (edited)

I did the same thing wrapped the striker in electrical tape. Helped some and I also tightened up the hardware on the latch and checked my door to hinge bolts. But yea crazy tolerance of exceptance on the fit and finish these days. That BFH is starting to pull me in. 

 

 

Will note that snugging up the bolts a lot more than the factory did on the latch and the strike/keeper helped a lot. And the electrical tape kinda added a little more snugness.

Edited by Leem
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  • 3 months later...
Eugene Turri New Member

Eugene Turri

Posted
Posted

I have a 2022 AT4 HD 3500 and the driver door makes a noise like the door is not shut. Anyone heard of a fix. I only have 600 miles on the truck and the noise is irritating. Dealer is stumped what to do. What do I do? I paid 103,000 and my 2006 GMC 3500 HD is quieter and has 312,000 miles on it.

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted
On 8/22/2022 at 9:53 PM, Eugene Turri said:

I have a 2022 AT4 HD 3500 and the driver door makes a noise like the door is not shut. Anyone heard of a fix. I only have 600 miles on the truck and the noise is irritating. Dealer is stumped what to do. What do I do? I paid 103,000 and my 2006 GMC 3500 HD is quieter and has 312,000 miles on it.

This is certainly not what we like to hear, Eugene Turri.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2022 AT4 HD 3500. To do so, please send an email to [email protected] with ATTN: Eugene Turri/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s privacy policy, please visit https://www.gm.com/privacy-statement.html.
 
Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
www.gm.com
 

  • 2 weeks later...
Skeld Enthusiast

Skeld

Posted
Posted

Just picked up my 2022 last week, noticed that I have this problem.  Driver's side door.  I feel like this is probably one of those things you go to the dealer and they say they can't fix it.

  • 2 months later...
Skeld Enthusiast

Skeld

Posted
Posted

Had mine at the dealer for the Upfitter Switch install.  Told them about the door, they were unable to reproduce the sound...shocking.  They said the door was normal.  So I guess the door bouncing around over certain bumps is normal.  Seems like a flaw in the GM cab design maybe, since the K2XX truck was basically the same frame and it didn't have this issue.

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted
On 12/2/2022 at 10:05 AM, Skeld said:

Had mine at the dealer for the Upfitter Switch install.  Told them about the door, they were unable to reproduce the sound...shocking.  They said the door was normal.  So I guess the door bouncing around over certain bumps is normal.  Seems like a flaw in the GM cab design maybe, since the K2XX truck was basically the same frame and it didn't have this issue.

This is certainly not what we like to hear, Skeld.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2022 Silverado 2500 HD. To do so, please send an email to [email protected] with ATTN: Skeld/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
www.gm.com
 

Eugene Turri New Member

Eugene Turri

Posted
Posted

I have a new 2022AT4 door sounds like it's not shut. Took it to Ken Fowler's they said theres nothing wrong. It's so annoying that when you go over railroad tracks or curtain bumps the door rattles like it's not shut all the way. I've recorded it and you can hear it in a recording.  But the dealership said nothing is wrong with it. SMH, I'M SO FRUSTRATED WITH KEN FOWLER'S for doing this. I spent over $100,000 for this truck and this is how I'm treated. 

34256 Enthusiast

34256

Posted
Posted
On 12/18/2020 at 4:58 PM, 34256 said:

I have the same door noise, on my 20 LTZ withonly 2800 km, it sounds like the door bouncing on latch/door pin, both front doors, haven't been to dealer yet.

IUpdate Dec 22 , I was at dealer in 2021, couldn't create the noise, just recently , I used my experience working at the Oshawa Trk Plt (retired) ,in my shop, flat surface, rolled down front window , lifted door through window opening in door, door can be moved up and down on hinges and door latch plate with door fully closed and latched. I will be contacting GM and Skeld before returning to my dealership. 

 

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