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2020 2500hd high country door latch noisy

Paul jackckson
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Paul jackckson New Member

Paul jackckson

Posted
Posted

I have a 2020 Silverado 2500 hd  High country . I only have 4500 miles on it and have had it in the shop twice for the door latch on the drivers side . 

as you go over bumps /rough road/railroad tracks ... the door feels and sounds like it isn't shut tight . they have tighten the latch and done some thins else to it too.. still have the problem.

How could I get them to try to replace the latch ?? or is my problem something else??

 

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SWOLF1222
SWOLF1222

My 2020 2500HD Duramax LTZ has this issue. I have not taken it to the Dealer yet. Has there been a resolution, other than hitting the latch with a BFH?

34256
34256

IUpdate Dec 22 , I was at dealer in 2021, couldn't create the noise, just recently , I used my experience working at the Oshawa Trk Plt (retired) ,in my shop, flat surface, rolled down front window ,

34256
34256

I lifted door through the window open, lifting up at top of window opening

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Jbraim New Member

Jbraim

Posted
Posted
14 hours ago, Paul jackckson said:

I have a 2020 Silverado 2500 hd  High country . I only have 4500 miles on it and have had it in the shop twice for the door latch on the drivers side . 

as you go over bumps /rough road/railroad tracks ... the door feels and sounds like it isn't shut tight . they have tighten the latch and done some thins else to it too.. still have the problem.

How could I get them to try to replace the latch ?? or is my problem something else??

 

I am at the dealership for the second time right now for the same issue on a 2020 AT4 2500. They keep telling me they can’t recreate the sound. I have been in contact and will continue to contact General Motors on the issue until it’s fixed

MTU Alum Enthusiast

MTU Alum

Posted
Posted

It maybe the mirror.  Some mirrors are looser in the pivot than others.  If you have a power fold, power extend these generally bounce around the most due to the head of mirror being heavy.

 

#iworkforGM 

F7Rider New Member

F7Rider

Posted
Posted

I have the exact same issue. If I put some body weight on the door it will stop. But driving down a bumpy road makes this truck sound like a box of marbles with the door and steering column making noises. I'm hoping GM has a fix for this soon. My 10 year old Silverado I traded in didn't make this much noise with over 100,000 miles. Other than the noises, I absolutely love the truck.

34256 Enthusiast

34256

Posted
Posted

I have the same door noise, on my 20 LTZ withonly 2800 km, it sounds like the door bouncing on latch/door pin, both front doors, haven't been to dealer yet.

ssowie Enthusiast

ssowie

Posted
Posted

Make sure it’s not the rear seat belt touching the plastic sides. Also I had the rear headrest rattle and put a piece of tape on the post to stop it.


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CHIp070 Enthusiast

CHIp070

Posted
Posted

Had the exact same issue, truck went in and out of the dealership for 8 days total. They tried different door hinges, adjusting the striker up making body lines look like garbage. The ended up going through 3 different latches before it got better. Still have the issue a bit but no where near as bad when first got the truck. Waiting on something to come out from GM for this, have a case open with them now on it.

Operator15 New Member

Operator15

Posted
Posted (edited)

I have the same problem truck is going in after the new year.the salesman has the same basic truck and his is also doing it and going in to service before mine so we will see

 

Edited by Operator15
Paul jackckson New Member

Paul jackckson

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third time and they have no idea what to do .. They said Chevy doesn't know what to do either.. My last truck was A 2007 classic 2500 and never went in for anything ..

 

  • 3 months later...
Brozat4 Enthusiast

Brozat4

Posted
Posted

Was this issue every resolved? My 2020 AT4 3500 had been doing it since the day I picked it up. Haven't had a chance to bring it in yet but I would like to show up with information when I do as they typically have no clue...

Brozat4 Enthusiast

Brozat4

Posted
Posted

Solved my own problem, just gave the latch on my door sill a few good blows with a big hammer inwards and the door closes tight enough now that it has stopped. Can't even tell looking at it.

16188549429175756757839068428776.jpg

  • 5 months later...
SWOLF1222 New Member

SWOLF1222

Posted
Posted

My 2020 2500HD Duramax LTZ has this issue. I have not taken it to the Dealer yet. Has there been a resolution, other than hitting the latch with a BFH?

  • Haha 1
  • 2 weeks later...
CHIp070 Enthusiast

CHIp070

Posted
Posted

Issue still remains for me, going in soon again for another round. My back passenger door is doing it as well now. 

 

Messed with window up and down with same results. 

  • 1 month later...
Chinozzz New Member

Chinozzz

Posted
Posted

I have a 2020 GMC Denali 3500 SRW, both driver and passenger doors rattle the same way. Took it to the dealership and they said they couldn't replicate it. They need to come out with a fix, truck has 5k miles on it, what a joke!!!

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