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Tsb On Ebony Seat

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HawkeyeOC Senior Enthusiast

HawkeyeOC

Posted
Posted
HEY, CAN SOMEONE PLEASE EMAIL ME THE TSB ON THE GM TRUCK EBONY CLOTH SEATS ?

 

There was a TSB, then there wasn't. There is no solution as of yet, only a long thread with lots of lint in it :dunno:

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Jagster101 Enthusiast

Jagster101

Posted
Posted

I have been fighting with Chevrolet, and my dealership. They said there wasn't anything they could do at this time. I have my claim still open with Chevrolet, but the did give me a 12 month or 12,000 mile care coverage.... not sure what all it covers, but got the letter today and should get the Certificate in the next week or so - Guess it covers oil changes and such. I will not give up on this. EVERYONE need to complain, they will have to do something is the complaints just keep rolling in.

dsmazz Enthusiast

dsmazz

Posted
Posted
Success finally. My service manager talked to the area rep, and apparently this guys boss was there was well, and the manager has been given authorisation to replace all the seat covers in the truck :thumbs: . The days of lint and a lint roller are coming to a close. The manager is going to talk to the parts department and look at the seat options available, and let me know what I can get. I also mentioned Katzkin and he told me if I want them, he will let me know how much is authorised to spent, and if these seat covers are over his limit, I pay the difference. Too easy. Persistance is not futile.

 

Any updates?

Outbacker Enthusiast

Outbacker

Posted
Posted
Success finally. My service manager talked to the area rep, and apparently this guys boss was there was well, and the manager has been given authorisation to replace all the seat covers in the truck :thumbs: . The days of lint and a lint roller are coming to a close. The manager is going to talk to the parts department and look at the seat options available, and let me know what I can get. I also mentioned Katzkin and he told me if I want them, he will let me know how much is authorised to spent, and if these seat covers are over his limit, I pay the difference. Too easy. Persistance is not futile.

 

Any updates?

 

 

I talked to the service manager again and what he was authorised to me seat covers, vaue at approx $300.00. I told him that I was looking at getting Katzkin seat covers, and he told me to go for it as I would be happier with that as opposed to the covers. He is going to talk to his boss, tell him the plan and see if he can pay for most of it, but he is willing to pay for 1/2 the Katzkin's. Better then nothing. He is also going to contact an upholstery shop and see if he can book the truck in under GMC to get them installed and that will give me a better price as well as opposed to me calling up and making an appointment. For me to get them installed, it is $500.00. So hopefully he can get them on for less $$$. The Katzkin covers were shipped yesterday, so the countdown for the "Last days of the lint" are coming to an end.

HawkeyeOC Senior Enthusiast

HawkeyeOC

Posted
Posted
I have been fighting with Chevrolet, and my dealership. They said there wasn't anything they could do at this time. I have my claim still open with Chevrolet, but the did give me a 12 month or 12,000 mile care coverage.... not sure what all it covers, but got the letter today and should get the Certificate in the next week or so - Guess it covers oil changes and such. I will not give up on this. EVERYONE need to complain, they will have to do something is the complaints just keep rolling in.

 

You were just bribed to keep quiet :lol:

 

 

I am working on my own solution to the problem, but my initial tests have not produced any good results :thumbs: . Any ideas? :cheers::cheers::cheers:

post-23345-1219885730_thumb.jpg

post-23345-1219885730_thumb.jpg

post-23345-1219885730_thumb.jpg

post-23345-1219885730_thumb.jpg

GRA7961 New Member

GRA7961

Posted
Posted
I have been fighting with Chevrolet, and my dealership. They said there wasn't anything they could do at this time. I have my claim still open with Chevrolet, but the did give me a 12 month or 12,000 mile care coverage.... not sure what all it covers, but got the letter today and should get the Certificate in the next week or so - Guess it covers oil changes and such. I will not give up on this. EVERYONE need to complain, they will have to do something is the complaints just keep rolling in.

 

 

AMEN!. mine is going in monday morning and to meet with someone else

GRA7961 New Member

GRA7961

Posted
Posted

mine is going in tuesday morning; if they dont have a solution; its going back to GMAC. simple as that. they promised a fix and have danced around it for a year now. i refuse to pay for something that looks this bad. my 04 had great cloth; my 06 had that cheap leather, so i back to cloth and this is the best they can do? no wonder they are having issues

Kaptain Enthusiast

Kaptain

Posted
Posted
mine is going in tuesday morning; if they don't have a solution; its going back to GMAC. simple as that. they promised a fix and have danced around it for a year now. i refuse to pay for something that looks this bad. my 04 had great cloth; my 06 had that cheap leather, so i back to cloth and this is the best they can do? no wonder they are having issues

 

 

Here's my story. I started investigating this seat cover issue back in Feb. of this year. The local dealer replaced my front seats for me about 3 months ago, however they ordered the wrong back seats. By the time the rear seat covers arrived I told them to not even bother because even though they ordered the correct part numbers from TSB the covers they received were made from the same EXACT material. To make matters worse, the pockets on the backs of the front seats are coming apart.

I tried to get them to upgrade me to leather but they (GM) drug their feet long enough to come out with another TSB with a new number "I guess". So my new covers are on order and due any day now.

The dealer has been helpful in this situation, it's hard not to get pissed at them, I keep having to remind myself that they are at the mercy of the manufacture. I work in a similar situation, so I know how it can be.

 

Not only are the covers garbage I think the whole seats are terrible. I noticed the push button for the drivers side head rest was missing the other day, then yesterday I was moving the passenger side head rest up and that button goes flying out. I managed to fix it though. But I am sure it will break again.

P9020372.jpg

P9020373.jpg

MS3DALE Senior Enthusiast

MS3DALE

Posted
Posted
mine is going in tuesday morning; if they dont have a solution; its going back to GMAC. simple as that. they promised a fix and have danced around it for a year now. i refuse to pay for something that looks this bad. my 04 had great cloth; my 06 had that cheap leather, so i back to cloth and this is the best they can do? no wonder they are having issues

 

 

You got GM to buy it back?...Thats pretty interesting,and nice there doing that,usually they only buy back vehicles with "safety" issues.

tobias Senior Enthusiast

tobias

Posted
Posted
mine is going in tuesday morning; if they don't have a solution; its going back to GMAC. simple as that. they promised a fix and have danced around it for a year now. i refuse to pay for something that looks this bad. my 04 had great cloth; my 06 had that cheap leather, so i back to cloth and this is the best they can do? no wonder they are having issues

 

 

Here's my story. I started investigating this seat cover issue back in Feb. of this year. The local dealer replaced my front seats for me about 3 months ago, however they ordered the wrong back seats. By the time the rear seat covers arrived I told them to not even bother because even though they ordered the correct part numbers from TSB the covers they received were made from the same EXACT material. To make matters worse, the pockets on the backs of the front seats are coming apart.

I tried to get them to upgrade me to leather but they (GM) drug their feet long enough to come out with another TSB with a new number "I guess". So my new covers are on order and due any day now.

The dealer has been helpful in this situation, it's hard not to get pissed at them, I keep having to remind myself that they are at the mercy of the manufacture. I work in a similar situation, so I know how it can be.

 

Not only are the covers garbage I think the whole seats are terrible. I noticed the push button for the drivers side head rest was missing the other day, then yesterday I was moving the passenger side head rest up and that button goes flying out. I managed to fix it though. But I am sure it will break again.

P9020372.jpg

P9020373.jpg

 

 

Are you referring to the new "old" covers to replace the ones with busted pockets or are you referring to some actual "new" type of seat cover from GM designed to solve the lint issue?

Silverado4x4 Senior Enthusiast

Silverado4x4

Posted
Posted
No offense but I don't think the phone book in the map pocket helps your case. Lint is an issue across the board. Your map pocket issue isn't.

Yeah I was looking at the same thing, looks way over stuffed with things and too much weight on what there designed for.

dannynoonan Enthusiast

dannynoonan

Posted
Posted

I love that the dealers get a free pass in all of this. It's not like I bought it used. They made money selling it to me but bear no responsibility for it? I know if I put something in your house that goes to shit, I'll make it right. Regardless of what the manufacturer does. It's called having integrity.

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