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Tsb On Ebony Seat

rayy79

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sillyazz Enthusiast

sillyazz

Posted
Posted
I'm going to schedule myself some extra pudding for the horror I face on a daily basis.

 

I hear ya' danny,I hear ya'! :D

Maybe we'll get the new covers soon now,Although I'm not holding my breath. :D

 

 

Considering that moon visor mistake you are about to make, maybe you'd be better off holding it until... :sleep:

 

 

 

Speaking of which...put that and the wheels on already Rich! Whats the holdup!?!?!

 

 

 

The wheels are ON!! :lol:

 

The sunvisor isn't,I'm waiting for my buddy to call me and tell me its painted.

 

 

Well how about some friggin' pictures then? You'd have thought you'd have learned by now! :lol:

 

 

OK,OK...I got to get my brothers camera,I don't have one :D

 

 

Go buy a digital camera cheap ass . :lol::lol::lol:

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zxcv Enthusiast

zxcv

Posted
Posted
I'm going to schedule myself some extra pudding for the horror I face on a daily basis.

 

I hear ya' danny,I hear ya'! :)

Maybe we'll get the new covers soon now,Although I'm not holding my breath. :D

 

 

Considering that moon visor mistake you are about to make, maybe you'd be better off holding it until... :D

 

 

 

Speaking of which...put that and the wheels on already Rich! Whats the holdup!?!?!

 

 

 

The wheels are ON!! :thumbs:

 

The sunvisor isn't,I'm waiting for my buddy to call me and tell me its painted.

 

 

Well how about some friggin' pictures then? You'd have thought you'd have learned by now! :nonod:

 

 

OK,OK...I got to get my brothers camera,I don't have one :sigh:

 

 

Go buy a digital camera cheap ass . :crackup::crackup::crackup:

 

 

 

+1 :lol:

tobias Senior Enthusiast

tobias

Posted
Posted

Well how about some friggin' pictures then? You'd have thought you'd have learned by now! :thumbs:

 

OK,OK...I got to get my brothers camera,I don't have one :nonod:

 

 

Go buy a digital camera cheap ass . :crackup::crackup::crackup:

 

 

Give the guy a break, he's workin' on it...

richworking.jpg

Kaptain Enthusiast

Kaptain

Posted
Posted

 

 

Are you referring to the new "old" covers to replace the ones with busted pockets or are you referring to some actual "new" type of seat cover from GM designed to solve the lint issue?
The covers you see in the pictures that I had are the replacement covers that GM said in their TSB will cure the lint problem. As we all know, they are no different than the stock covers. The local dealership is supposed to call me in the next few days when the completely new cover from GM arrives.
Kaptain Enthusiast

Kaptain

Posted
Posted
No offense but I don't think the phone book in the map pocket helps your case. Lint is an issue across the board. Your map pocket issue isn't.

 

 

That very phone book came out of the map pocket of my 2005 Silverado, no problems after 2 years. But on my 07, the pocket didnt last much more than a few months. The pockets started coming apart right after the dealership installed the "new" covers.

  • 2 weeks later...
08GMTXEd Enthusiast

08GMTXEd

Posted
Posted

Any update on the lint issue would be very much appreciated. Has GM agreed to fix the problem? If so, exactly what have they agreed to do and how much, if anything, do they charge?

 

So GM received thousands of complaints about this problem during the '07 model year but went right ahead and put the exact same velcro-like fabric on most if not all of its non-leather '08 truck seats? If so, that is just pathetic!

 

Did any of you buy the protectant (or sealant.... whatever they call it) for your paint, interior, and/or undercarriage? I paid $500 (total) to get all three done and am tempted to pay an expert to first of all see what, if anything, the dealership actually applied. And if something was applied, I want to know if the active ingredients and the amount applied really = reasonable chance of providing good protection for the LIFETIME of the truck. Because of the "magic sauce" supposedly applied to the interior, the salesman guaranteed a few strokes with a wet cloth would be all I'd EVER need to get up ANYTHING that got on the seats or floor (other than blood or dye). Obviously what was allegedly applied to my seats does absolutely nothing to repel lint. I'm actually wondering if it actually HELPS lint attach and stay attached!

 

I was suckered by GM's FAKE Sept. 2 employee pricing deadline. In my rush to get a vehicle picked out and put the money down before I left on a trip, I settled on an ebony cloth truck that had every single other feature I wanted - except sliding rear window (I of course preferred the light titanium cloth). When the lighting is good these ebony seats look super cheap... some parts look new and some parts look as if they've baked in the sun for years. And you all are 100% correct... These seats have to be the biggest lint magnet in modern automotive history! It is simply see to believe how many bits of cotton and other particles these seats QUICKLY "suck" right off of ANYTHING that touches them. For those of you acting like people posting to this thread are exaggerating things... Imagine being in your truck for a couple of hours in a cotton t-shirt (right after getting truck detailed) and getting out to see LITERALLY well over a 100 clearly visible dots of cotton all over your seat (or 200 dots if you have a passenger who's wearing a t-shirt). These seats would look as if they were made of shag carpet if I drove my dog around for an hour! I don't know about the rest of you but I don't have the time to play "lint roller boy" two or three hours every week.

 

I just wrote my salesman a long email. Because of the 34 pages worth of responses to this thread and the fact he and I live in the #1 truck market in the world, I told him not to even think about pretending he didn't know about this issue or pretend he had no idea the problem was so major and so widespread. Via completely legal means, I will do whatever it takes (and spend as many hours as it takes) to get satisfaction on this issue. I will quickly make the salesman and the dealership realize their best interests will be served if they quickly take care of the problem instead of either ignoring me or pretending the problem isn't their fault, or doesn't exist, or will go away "soon enough", or that I'm just exaggerating "such a minor thing."

 

Sorry to ramble on and on.... Thanks for reading this. Again, any updates about this issue would be very much appreciated. As would any "homemade" remedy anyone has used to make this problem easier to deal with (if not eradicate it altogether). Thank you, Tom

08GMTXEd Enthusiast

08GMTXEd

Posted
Posted

The dealer should cover the costs. It's a massive dealership (top ten in the U.S.) so they know good and well how big of a problem this is. You can say what you want about the salesman hiding this problem in the beginning.... But after I told him I much preferred the light titanium he had no right whatsoever to keep hiding GM's dirty little ebony secrets. He should've told me the obvious truth (admitted light titanium is the only reasonable choice) and then gone through the "agony" of calling around until he found the truck that had the specs I wanted with the right color interior. And it wouldn't have been that difficult... That dealer's sister dealership (30 miles away) had a Silverado with light titanium and almost identical specs as the Sierra I ended up buying (I know because I looked at that Silverado). In fact I probably would've bought it had the GM salesman been honest with me about the Sierra and unable to find another Sierra with the right specs/interior color within 60 miles. Though I think he would've easily and quickly found such a truck if he had bothered to try.

 

Keep in mind the dealers hands are pretty much tied by GM, if they replace them, it will be out of the dealers pocket, not GM's.
HawkeyeOC Senior Enthusiast

HawkeyeOC

Posted
Posted
Did any of you buy the protectant (or sealant.... whatever they call it) for your paint, interior, and/or undercarriage? I paid $500 (total) to get all three done and am tempted to pay an expert to first of all see what, if anything, the dealership actually applied. And if something was applied, I want to know if the active ingredients and the amount applied really = reasonable chance of providing good protection for the LIFETIME of the truck.

 

You paid for a light wax job and a can of Scotch guard. The other $480 went directly to the dealer. Its an old trick some dealers us to boost profits. Sorry :rolleyes:

 

I a m not sure this issue will ever be solved on a large scale :P

dannynoonan Enthusiast

dannynoonan

Posted
Posted

Best of luck Thomas. GM doesn't give a shit what you think about your seat covers. The dealership doesn't either. They use a unique business model. They buy a product from a manufacturer (like every other retail store in the world). They then mark it up and sell it to customers (like every other retail business in the world). They enjoy profits (like every other retail business in the world). There is one difference however, they bear no responsibility for the product they just made money selling you. You see it's GM's responsiblity. But you can't talk to GM. The dealership is the best source of information about the problem. But wait, the dealership needs GM to do the repair. Thus begins the hot potato of standing behind your product. In the end you hold the potato until you buy yourself aftermarket seat covers. When a business doesn't care about it's reputation with it's customers, you lose all leverage.

 

There is no upside for GM. This has gone on too long. They already treated everyone like crap. Fixing the covers now is throwing money away. Businesses have two choices:

 

1. Stand behind your product, lose money and gain reputation/loyalty.

 

2. Piss off your customers, keep the money.

 

Only an idiot chooses #3. Piss off your customers, then lose money repalcing product.

 

Hopefully this saves you a lot of wasted time and energy. Leather cover look nice!

zxcv Enthusiast

zxcv

Posted
Posted
Did any of you buy the protectant (or sealant.... whatever they call it) for your paint, interior, and/or undercarriage? I paid $500 (total) to get all three done and am tempted to pay an expert to first of all see what, if anything, the dealership actually applied. And if something was applied, I want to know if the active ingredients and the amount applied really = reasonable chance of providing good protection for the LIFETIME of the truck.

 

You paid for a light wax job and a can of Scotch guard. The other $480 went directly to the dealer. Its an old trick some dealers us to boost profits. Sorry :rolleyes:

 

I a m not sure this issue will ever be solved on a large scale :P

 

 

Isn't the heated windshield washer fluid option a potential fix? :D

asilverblazer Senior Enthusiast

asilverblazer

Posted
Posted
The dealer should cover the costs. It's a massive dealership (top ten in the U.S.) so they know good and well how big of a problem this is. You can say what you want about the salesman hiding this problem in the beginning.... But after I told him I much preferred the light titanium he had no right whatsoever to keep hiding GM's dirty little ebony secrets. He should've told me the obvious truth (admitted light titanium is the only reasonable choice) and then gone through the "agony" of calling around until he found the truck that had the specs I wanted with the right color interior. And it wouldn't have been that difficult... That dealer's sister dealership (30 miles away) had a Silverado with light titanium and almost identical specs as the Sierra I ended up buying (I know because I looked at that Silverado). In fact I probably would've bought it had the GM salesman been honest with me about the Sierra and unable to find another Sierra with the right specs/interior color within 60 miles. Though I think he would've easily and quickly found such a truck if he had bothered to try.

 

Keep in mind the dealers hands are pretty much tied by GM, if they replace them, it will be out of the dealers pocket, not GM's.

 

 

Am I "You"? Because I said nothing about salesman hiding anything. Exactly what solution do you propose?

HawkeyeOC Senior Enthusiast

HawkeyeOC

Posted
Posted
Did any of you buy the protectant (or sealant.... whatever they call it) for your paint, interior, and/or undercarriage? I paid $500 (total) to get all three done and am tempted to pay an expert to first of all see what, if anything, the dealership actually applied. And if something was applied, I want to know if the active ingredients and the amount applied really = reasonable chance of providing good protection for the LIFETIME of the truck.

 

You paid for a light wax job and a can of Scotch guard. The other $480 went directly to the dealer. Its an old trick some dealers us to boost profits. Sorry :P

 

I a m not sure this issue will ever be solved on a large scale :D

 

 

Isn't the heated windshield washer fluid option a potential fix? :D

 

 

Took me a second to get that one :lol: . hmm...I think it's a very good potential fix to the issue. Now if only I could get my truck to spontaneously combust in front on GM's headquarters... :rolleyes:

MS3DALE Senior Enthusiast

MS3DALE

Posted
Posted
Keep in mind the dealers hands are pretty much tied by GM, if they replace them, it will be out of the dealers pocket, not GM's.

Exactly,Dealers want to fix the problem,I know we do at our dealership for our customers,But until GM comes out with new seat covers we can't do anything.

Replacing the cloth seat covers with leather ones is not an option,I know our dealership isn't going to cover the cost for that,besides all of our customers that are complaining don't want leather.

They all have the same feelings I do....If they wanted leather they would have bought it to begin with.

You cannot expect the dealer to absorb the cost for something GM should cover.

cdmm151 Enthusiast

cdmm151

Posted
Posted

What material does the 2009's have? If they are using the same s**t, then they really don't plan to fix the 2007-2008 problem.

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