Jump to content

A/C Condenser

thewhitestallion
 Share

Recommended Posts

Spurshot Senior Enthusiast

Spurshot

Posted
Posted

Add me to the list.

 

2014 GMC Sierra. My AC went out in early June. Condenser was leaking. After refilling fluid 3 times I finally decided to have it repaired. I called several dealers and/or repair shops and each person I spoke with told me this issue has become an epidemic. However, GMC/Chevrolet have yet to step up to the plate and cover the cost of replacement.

 

The cheapest quote I got was $850 from Kwik Kar. Dealerships want anywhere between $900 and $1200.

 

Also, the condensers are on back-order for up to 6 weeks because GMC had to make improvements to the existing design and ramp production of replacement condensers.

 

So if a design is flawed and causing widespread failure, why wouldn't this be covered by the manufacturer?

 

I found a off-brand condenser through Amazon for $120. However, after talking with one of the mechanics about this, he said it would wind up failing, so it would be better to wait for the "improved" condensers coming from GMC directly.

 

So here I am two months later driving around in Texas summer heat with no AC.

 

Has anyone heard of GMC changing their position on covering the cost of repairs?

 

 

 

 

 

You got your use out of the truck AC system through the warranty period. Now the warranty is up. You wouldn't expect a manufacturer to warranty a design flaw in a computer once it's past its warranty. Same with the truck.

 

I would go with the aftermarket condenser instead of waiting. The mechanic is generalizing. He has no way to know.

  • Replies 628
  • Created
  • Last Reply

Top Posters In This Topic

Popular Days

Top Posters In This Topic

Popular Days

Popular Posts

thewhitestallion
thewhitestallion

Add me to the troubled condenser list...   About a month ago I was driving to work on a sticky Houston night, about ~75*f or so with probably 80% humidity when I noticed that my A/C was not blowin

Spurshot
Spurshot

Hopefully your ac is working great now?     I don't think I'd join one of these class suits over $1k. GM will settle for a fraction of the class costs and most of that will go to the slimey lawyer

Andy2016
Andy2016

Add me, 2016 Serria Denali 60k no ac, but I moved from Maryland to South Carolina and didnt have the time to get it fixed and we made a few trips now have 67k. I bought used at 53k, had the trans flus

Posted Images

Spurshot Senior Enthusiast

Spurshot

Posted
Posted

GM does have availability on the condensers again. It is controlled but they are available.

 

If you get a chance to see one, please post a picture of how they changed how the dryer tube is attached. That was where the failures were occurring. Just not enough braze joint area for the mass.

Wannabebad Enthusiast

Wannabebad

Posted
Posted

Truck is in the shop for condenser and found a leak in the radiator. It's also being replaced under extended warranty... But another day without the truck. I have to say I'm very pleased with the service I'm getting from the dealership to this point. They have contacted me a couple of times today to keep me up on what's going on and have worked with the warranty company to get it squared away.

BlackHawkZ71 Enthusiast

BlackHawkZ71

Posted
Posted (edited)

I am hoping it covers the 14-17 trucks?

 

Called another dealer today, and asked him about it failing turns out its more common on SUV platform then the trucks...

 

Truck will be going tomorrow hopefully and mine failed and i am at 16k and she is a year old:(

Edited by BlackHawkZ71
jonesumd Enthusiast

jonesumd

Posted
Posted

If you filed a ticket with GM about your AC not working and they tell you one has been ordered on behalf of your dealer, call the dealer and verify it was actually ordered. I filed a ticket with GM last month and they e-mailed me back on 7/13 with the same response everyone received saying the AC condenser is on back-order but one has been ordered for you. I literally haven't driven my truck since; waiting for the dealer to call me saying my condenser arrived. Given initial reports that it might take 2-4 months to come in, I wasn't expecting a call from my dealer anytime soon.

 

Well I called yesterday to find out the status of my order and they said they'd have to call me back after I gave them my ticket number. I didn't ask them but I'm 99% sure my order was never put in because they sounded like one didn't exist. They called me back within an hour saying one was available for my truck. I'm partially to blame for not verifying one was ordered but still, I'm not happy with GM. My dealer has been great and I'm not trying to badmouth them. The AC problem is a GM issue and I'm not impressed at all with GM quality or customer service. This is my first and last GM vehicle I will ever purchase.

1997SierraSLT Enthusiast

1997SierraSLT

Posted
Posted

 

You got your use out of the truck AC system through the warranty period. Now the warranty is up. You wouldn't expect a manufacturer to warranty a design flaw in a computer once it's past its warranty. Same with the truck.

 

I would go with the aftermarket condenser instead of waiting. The mechanic is generalizing. He has no way to know.

 

I have to hand it to GM. They've got MTBF vs. warranty down to a science.

Spurshot Senior Enthusiast

Spurshot

Posted
Posted

I have to hand it to GM. They've got MTBF vs. warranty down to a science.

 

Evidently, they cut it a bit closer than they could tolerate.lol

BlackHawkZ71 Enthusiast

BlackHawkZ71

Posted
Posted

Well I figured i would update yall, got my silverado back. Turns out the compressor locked up. Never heard of that one on a 16 but its warrantied..

Snoringbear Enthusiast

Snoringbear

Posted
Posted

Good point. GM might have to offer the 12 month/12,000 mile warranty here soon in order to preserve profits.

Understand your tongue in cheek humor, very good :) But, you pushed a memory button up in my old bean. If I recall correctly, back in the late 50's, maybe on into the early 60's, new car warranties were 90 days/3,000 miles. I'm guessing competition will keep degradation of warranties from dropping too far. But, we shall see...

1997SierraSLT Enthusiast

1997SierraSLT

Posted
Posted (edited)

I just had to laugh out loud when GM announced a few years ago they were no longer offering the 5yr/100k warranty because "it wasn't a strong enough selling point for the consumer".

 

In essence, GM is telling the consumer their profitability comes first and foremost before quality.

Edited by 97SierraSLT

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Forum Statistics

    250.4k
    Total Topics
    2.7m
    Total Posts

  • Member Statistics

    342,738
    Total Members
    8,960
    Most Online
    Mistycool
    Newest Member
    Mistycool
    Joined

  • Who's Online   2 Members, 0 Anonymous, 1,962 Guests (See full list)

  • Latest Articles

  • Posts

    • Mistycool
      2007 Silverado classic Cooling fan running

      By Mistycool · Posted

      I am having similar issues.. 08, 4.8L granted I did had a fender bender and minor damage up front passenger side but I don’t think it had anything to do with it.. I had the high and low pressure checked and my fan for my radiator keeps coming on.. replaced the pressure switch and don’t want to keep throwing parts at it. I did have some minor problems here and there like on long road trips sometimes the ac would get a little warm and then on the highway as soon as I give it a little gas or get a little heavier on the petal it started running cooler. Never had an issue with the ac besides the here and there.. but I also started having issues when I fuel up now it takes a bit to start ( super embarrassing) it runs fine and once started ( only happens after fueling up) starts fine any other time. Could they be related?
    • KARNUT
      Gas Prices

      By KARNUT · Posted

    • Atlas
      Gas Prices

      By Atlas · Posted

      Spent a small fortune on fuel this weekend.   $6.69 diesel, 18 gallons of that. $6.99 92-octane ethanol free, 10 gallons of that for yard machines $5.59 87-octane for one of the cars, 11 gallons.   $250+ and I didn't even get a tug.   Hormuz ain't Hormuzin again, did not see that coming...LOL
    • revmanii
      Auto start stop disable

      By revmanii · Posted

      Appreciate the advice. I've watched multiple videos. Most showing the most complex for those that have a center console, to one that showed maybe 2 pieces of trim being removed, like 6 screws, pulling back the screen and switch assembly, and installing the inline module. And this was a new/newer Silverado. That didn't look too bad. All the others show alot of trim pieces that need to be removed. I've broken those kind of tabs/clips on my C8 Corvette trying to get to the battery, and that was a lot less clips than what I think is involved here after watching multiple videos and looking at my dash today. I have one on the way. Called a reputable stereo place about installing it and got a "minimum" price of $175. Ouch! Looking forward to seeing what the instructions have to say.
    • Atlas
      Ac not keeping up

      By Atlas · Posted

      Hard to say what the issue might be. Anything from the ability to cool the AC condenser up front, to blend door issues in the HVAC unit, to refrigerant charge, to compressor issues or issues in the lines.   Report back what the techs find on the 29th.   GM has service publications which list acceptable vent temperatures and AC pressures at given ambient temps and humidity. They probably won't touch the system if it's operating within those ranges.   I'm also surprised to hear your 2024 with the L8T is still using R134a? I was pretty sure the HD's had switched to the new refrigerant around 2020.

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...