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Posted

I have been advised by white media that there is a FAQ for the cluster upgrade. Can someone point me in the direction of this FAQ. Thanks in advance. 

Posted
I have been advised by white media that there is a FAQ for the cluster upgrade. Can someone point me in the direction of this FAQ. Thanks in advance. 

http://www.gm-trucks.com/forums/topic/190465-denali-cluster-in-slt/?page=28

FAQ – Please read before contacting us – thank you!
 
Q: I have a base model truck will this mod work?
A: Yes we can retrofit program the Denali or smaller color cluster for your application. See the thread from pgamboa regarding the steps needed to make this work properly on your end.
 
Q: I already bought a cluster will it work?
A: That depends on MANY factors, we HIGHLY recommend you contact us first with the part number you are looking at to confirm fitment.
 
Q: How much does this whole shebang cost?
A: We only do programming and the cost varies depending on what cluster you get, the condition, any special requests etc. Typically most people do this mod for around $500 total including cluster.
 
Q: I bought a cluster and plugged it in and now some things dont work, can you program it?
A: We have posted multiple warnings to not plug units into your vehicle until we program them, if you plug it in prior you own it and the tamper flags you created; we wont touch it.
 
Q: Whats the average turnaround time?
A: Typically one weekend or less depending on work load.
 
Q: What part numbers should I be looking for?
A: You want the Denali part number for your EXACT year and specification. If you have a 2016 diesel you need a 2016 diesel cluster. 2015 has two model years effectively 2015 and 2015.5 as always ANY part you are looking at please send us the part number to confirm fitment prior to purchase!
 
Q: I want to move ahead what info do I need to send you to get a quote and check compatibility?
A: Your VIN, the cluster part number you are looking at and its condition.


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Posted

I have been told by the GMC dealer that they buy the clusters from another source does anyone where they get them?

Posted
2 hours ago, NickCrisler said:

I have been told by the GMC dealer that they buy the clusters from another source does anyone where they get them?

They get them from suppliers just like every other part they sell.  Just tell them to order it for you.

Posted

His sites down so I can’t get his contact. Does anyone have his email to contact him? Please send it privately if someone does.


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Posted
24 minutes ago, mikevickers10 said:

His sites down so I can’t get his contact. Does anyone have his email to contact him? Please send it privately if someone does.


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His site's not down....www.whiteautoandmedia.com

 

Do not email him until tomorrow during his stated business hours or you won't get a response.

Posted
On 1/20/2018 at 11:25 PM, lapoolboy said:

His site's not down....www.whiteautoandmedia.com

 

Do not email him until tomorrow during his stated business hours or you won't get a response.

Just adding BOLD to this part.  Chris is great to work with but he gets swamped with requests so as stated he only answers emails during the business hours listed on his website.

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