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Noisy transfer case in 4Hi-2018 2500HD GMC Gas


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So I put my 2018 GMC 2500HD 6.0 in 4 hi for the first time today as it was snowing heavy. The thing was whining and noisy like I’ve never heard before. Worse on deceleration and acceleration and  worse above 35 mph.   It sounded like it was coming from under the passenger side floor. (transfer case?) I had a 2017 truck too in the exact same model that was no where near this loud. In fact, I could not even hear the difference between being in 4wd or 2wd.  A few times I would forget the 2017 was even in 4hi.  There is no mistaking it in this 2018. I did some searching on the net and came across a service bulletin about a noisy transfer case in 2015-2018s that they claim is normal. But I don’t understand why the 2017 would be so quiet and this one so noisy? I do have an appointment on Monday at 7am to have it looked at.  I'm afraid they are going to tell me it's normal.  My uncle as a 2016 2500HD and it too is very quiet in 4hi.

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I thought the same thing the first time I used 4H on the road in my 2016 Chev 2500HD 6.0.  I asked the dealer shop about it and they said it was normal.  It took a while to accept it as normal but I am used to it now and nothing has busted so I guess it is OK.

 

My Fords, Jeeps and Dodges sure didn't whine like that.

 

I also have a low speed rotational noise they either say is normal or that they can't hear it.  The only time I notice it is in a quiet parking lot or, oddly enough, driving around the local dealer's lot to get to the service department.  They can't hear it all the time though.  I quit worrying about that one, too.

 

Other than that, I must say I am very pleased with this truck.  I still comment to the GF every so often about how good of a truck we got.  It is comfortable, plenty powerful, tows the boat really well, and looks pretty good.  It also has a good stereo so I don't have to listen to the drivetrain noises!

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My 2015 has been noticeable when in 4hi since day one.  I guess noisy is relative.  I really just sort of blank it out. I have to actually be listening for it before I actually notice it.

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Yeah, and I am probably on the camp of those who actually use 4x4 frequently.  Hardly a week goes by when I am using the pickup that it is not in 4x4 at some point.... year round.  4 years and if there was going to be an issue, it should have showed up by now.

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On 2/8/2019 at 10:00 AM, rtreptow7 said:

So I put my 2018 GMC 2500HD 6.0 in 4 hi for the first time today as it was snowing heavy. The thing was whining and noisy like I’ve never heard before. Worse on deceleration and acceleration and  worse above 35 mph.   It sounded like it was coming from under the passenger side floor. (transfer case?) I had a 2017 truck too in the exact same model that was no where near this loud. In fact, I could not even hear the difference between being in 4wd or 2wd.  A few times I would forget the 2017 was even in 4hi.  There is no mistaking it in this 2018. I did some searching on the net and came across a service bulletin about a noisy transfer case in 2015-2018s that they claim is normal. But I don’t understand why the 2017 would be so quiet and this one so noisy? I do have an appointment on Monday at 7am to have it looked at.  I'm afraid they are going to tell me it's normal.  My uncle as a 2016 2500HD and it too is very quiet in 4hi.

Check the fluid level in the transfer case, when my 2015 was new the transfer case was noisy also after I checked the fluid level it took almost a quart of fluid, after adding it the whine quieted down about 50%

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I just got a call from the dealer and he had 2 different techs drive it and said the noise it makes was normal.  They didn't have another truck there to compare it to. I should monitor it and bring it back if it gets louder or changes in any way.  

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