Tonneau frustration

[Viper1973]

Guys,

 

Just purchased a 2019 1500 crew cab and absolutely love the truck.  Since I travel frequently for work and have to take a ton of luggage I purchased the GM bed mat and a BAK Revolver X4 tonneau.  I chose the X4 mainly because of its sleek look and its features.

 

Unfortunately, since installing the tonneau I’ve to the point where I hate it.  No matter what I do it consistently leaks severely at the right and left bulkhead corners, nowhere else.  I’ve closed myself up in the bed and there is no daylight in the areas that are leaking and I’m at a loss.  This leaking is just from the truck sitting stationary In light-to-moderate rain.... nothing that should even remotely be taxing.

 

I contacted the folks at BAK and they sent me a replacement bulkhead seals and recommended I remove the cover completely and reinstall from scratch which I did.  Checked and double-checked everything, same exact leaks in mild rain.

 

I reached out to them again and they said that they’ve never heard of this before and offered to replace the cover completely or issue me a full refund.  In researching my own issue I’ve discovered BAK has had a long history of leaks across their product lines (which I was not aware of prior to purchasing) or I would have avoided them to begin with.

 

I need a roll-style tonneau but not one that doesn’t do a decent job of keeping out the elements.

I’m not sure I want to give these guys a second chance after what I’ve learned.

 

I’m considering switching to the Truxedo Sentry.  However, given how similar the two products are I’m afraid I’ll run into exactly the same issue.  Thoughts?  Any ideas why or how this thing is leaking?

Anyone have any experience with the Sentry/SentryCT?

 

[Sir Dan]

Sounds like you should have purchased an SUV or a camper top if you want a completely dry cargo area. All the bed covers will leak to some degree.

[lapoolboy]

2 minutes ago, Sir Dan said:

All the bed covers will leak to some degree.

Especially BAK....their stuff is garbage and the quality-control is virtually non-existant....some of the product they let out the door as sellable is comical.

[Viper1973]

10 minutes ago, Sir Dan said:

Sounds like you should have purchased an SUV or a camper top if you want a completely dry cargo area. All the bed covers will leak to some degree.

This isn’t my first truck or my first tonneau.  I realize leaking in a car wash or torrential downpour or even at the tailgate some is normal. The leaking I’m dealing with is extreme and I’m stumped figuring out where and why.  As much water as is getting in ‘should’ be obvious but it’s not.

[rocksolid1224]

you want to see leaks,buy a undercover,,,,,and yes they will also send you a bulkhead gasket,,,,still will leak like a sift

[Viper1973]

12 minutes ago, lapoolboy said:

Especially BAK....their stuff is garbage and the quality-control is virtually non-existant....some of the product they let out the door as sellable is comical.

Ironically one of the reasons I picked the BAK was because they manufacture the GM OEM cover.  Stupid me figured that they would fit and work better due to that relationship.

[aseibel]

I have the truxedo lopro, almost no leaks. but I don't keep anything in my bed that can trap/absorb water, so if it did leak a little bit, it just drains back out. The sentry is basically the same cover that I have, but over an aluminum support channel for rigidity. I think the key is having the cover sit up above the bed side rails with the velco holding it down. I would never buy one of those flat panel covers that have to rely in a little drain hose.

 

I'd say you're better off going with Truxedo, seem to be very nice products. When my bulkhead seal started peeling off, I e-mailed them and they sent me a new one for free.

[lapoolboy]

1 minute ago, Viper1973 said:

Ironically one of the reasons I picked the BAK was because they manufacture the GM OEM cover.  Stupid me figured that they would fit and work better due to that relationship.

Can you return it for a refund?

[turnerms98]

I have the Truxedo LoPro and it leaks in the corners even with silicone.  

 

[Viper1973]

3 minutes ago, lapoolboy said:

Can you return it for a refund?

Working on that today....  if they don’t cooperate they can battle it out with Amex since that card has purchase protection on it.  I purchased directly from their web store.

[Sjordan]

Are you parking on a level surface?  If I park with the nose of the truck lower I will get a little water in my undercover, but if I park with the nose uphill it is completely dry.

[Viper1973]

10 minutes ago, Sjordan said:

Are you parking on a level surface?  If I park with the nose of the truck lower I will get a little water in my undercover, but if I park with the nose uphill it is completely dry.

Level ground mostly.  But I’ve tested the other two ways.  Doesn’t seem to make any difference...  always leaks about the same at the front.

 

I should have probably been a little more specific in my description of the leaks... Weird thing is it’s not ‘exactly’ at the corners but about two inches in on each side across the bulkhead, but there is zero light.

[HONDABBQ]

lie inside the bed with it closed with a flashlight and have some one hose water on the cover like rain. 

[SteveCZ]

I see some are commenting on the Truxedo low pro.  I had one on my 2014, and while it didn’t start leaking immediately, after a few years, it was leaking like crazy.  My two previous tonneaus never leaked from the front half like the low pro did.  As also mentioned earlier, I get the down pour or water coming in from the tailgate.  I guess it’s the “over the bed rail” type for my next cover

[Viper1973]

Well...  I should have a new tonneau, a Truxedo Sentry, on Tuesday.

BAK was of zero help when I called them back regarding the leaking.  They didn’t even call me back until Amex reversed the entire charge under their purchase protection benefit.

 

Did figure out finally how it was leaking.  Water is getting under the covered “tracks” the cover rides in and following it like a gutter and dumping straight into the bed up by the bulkhead.  From the best I can tell, there isn’t any way to fix or prevent this from leaking... just a bad design all together