Warranty denied due to lift on 18 silverado

[Z45]

Btw, a dealer CANNOT void any warranty, they don't have the power to do that.  GM can though.   Some dealer staff enjoy using the threat of warranty denial as leverage to exclude the sale of competitors parts and service to ensure more business for themselves.  They don't want you to spend your money at any other place besides them.  

Dealer tactics are intended to have a direct anti-competitive effect on others that compete with GM dealers for owners business. 

[TXGREEK]

Media, use the power of the media!


Sent from Above

[TXGREEK]

[mention=193007]dieselfan1[/mention]...your truck isn't going to ride any better than any other truck I have ridden in.  A new Trailboss  and 2018 Duramax lifted   and both rode terrible compared to my stock truck. Again, it's all for what you say "appearance", but it does nothing for me, looks quite childish, and it will eventually start to ruin things on the truck.  

"Everyone who has ridden in it",  they probably don't want to hurt your little feelers by telling you it rides like sh$t because, I obviously struck a nerve just by asking, so that's why, they don't want you to come unglued on them!![emoji1787]

 

Again, I can go all day long, and so could you, I was just curious, and from what your telling me, to YOU it makes you feel better because it's jacked up into the air, making you feel superior to other trucks that are stock??  So it is a little macho-man thing then??  

 

I'll stay nice and cozy cruising down road smoothly with my stock height truck running on 22's and you can bobble and bounce around all day long doing the same, convincing yourself it rides better!! 

 

Again, take care, it's been fun, have a great weekend. Stay safe. 

 

 

 

Ummmm, that’s not completely true. I’ve owned a ton of trucks in my lifetime, at least 50, most were for my marine repair company, the stock trucks ride like Camry’s or battle boats, always requiring modifications to stiffen or strengthen the suspension. One of my best friends is the GM of a nation wide offroading company and says at least 90% of truck owners come in and complain about their ride quality but can not afford to invest into modifications and often begin to belittle those that do, makes them feel better lmao! I hunt often, offroading is required 100% of the time, yes there was a change in comfort between stock and being lifted but then again, huge difference in performance. Bouncing isn’t fun in a stock truck, neither is scraping your front air dam every time you enter or exit a steep driveway or come up to concrete parking curbs. Lifting any 4x4 will change the ride quality for better or worse but this completely depends on the name brand and quality of the lift and parts. My wife is used to high dollar foreign cars and says she’s always shocked at how comfortable and responsive my lifted truck is compared to before it was lifted.

 

Years ago, I bought a brand new land cruiser, over $20k into lift and lots of upgrades. One day, I was at a smoothie king and as I pulled into the parking slot, I noticed one hell of an ugly Jeep with donut tires (obviously couldn’t afford to buy even oem size tires). I entered the shop, ordered my drink, heard someone say “you know what they say about people with lifted trucks” my response was “we can afford them” then I asked who’s wanna be a jeep was out there? Head down, he walked out and got in that hideous looking Jeep wanna be and drove off. The store manager said he couldn’t stand that guy, always nickel and dimes the clerk and always cuts people down when they have anything nice.

 

Dieselfan1 had installed what is considered to most, a dream lift, majority could only dream of having that lift installed and for good reason too.

 

Last thing I’m going to say, this site is about having discussions on trucks and modifications, being positive and not criticizing others for having more. Dieselfan1 has a gorgeous truck, very large investment into it, completely personalized it to fit his personality and not yours or anyone else’s, kudos to him and to everyone else that has taken the time and HUGE investment in order to do so.

 

 

Sent from Above

[TXGREEK]

I rest my case.

 

 

Sent from my Pixel 3 using Tapatalk

 

 

Your tires are the Ridge Grapplers correct? Think they’re even larger than my 34” were. I believe I paid approximately $400 a piece and did that twice, first for my 33” then on the 34”, does this sound right?

 

Now I’m down to 33’s KO2’s lol

 

 

Sent from Above

[Frankielozano214]

2 hours ago, dieselfan1 said:

I rest my case.


Sent from my Pixel 3 using Tapatalk
 

Can’t wait to have my big ass lift installed don’t give a damn what people think! Ima do what I want with my truck they can do what they want with they stock looking sh!+   @dieselfan1 u won’t be the only one rolling high  
 

Edited June 14, 2020 by Frankielozano214

[dieselfan1]

2 hours ago, TXGREEK said:

Your tires are the Ridge Grapplers correct? Think they’re even larger than my 34” were. I believe I paid approximately $400 a piece and did that twice, first for my 33” then on the 34”, does this sound right?

 

Now I’m down to 33’s KO2’s lol

 

 

Sent from Above

Yes 37x12.50x20

$450 each

[TXGREEK]

Yes 37x12.50x20
$450 each

If you wanna play, you’ve gotta pay!

Good job, great looking truck!


Sent from Above

[Ted Drury]

On 6/12/2020 at 4:47 PM, Bash74 said:

Have you actually talked to a warranty specialist at GM. The relations person is to far disconnected to help. Since the dealer didn't actually do any work, no claim was made and nothing wrong with it then they will probably help you out. It's worth a shot. Also ask what was put in the system as a reason to void warranty.

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When asked if I could talk to the gm warranty rep about the reason of a void on warranty, the dealer said they cannot put me into contact with him because they will get fired. I’ve asked them probably 10 times. They’ve got probably 90 percent of my warranty voided right now. 

[Ted Drury]

4 hours ago, dieselfan1 said:

I rest my case.


Sent from my Pixel 3 using Tapatalk
 

What size/type of lift do you have? 

[TXGREEK]

TXGreek hit it right on here, in my opinion. I dont know why TNT is acting like such a hater unless he actually is trying to gin up this type of response and discussion. TNT, you are right, they put a lot of work into engineering these rides, and stock, they do ride nice. You are welcome to yours. How come Deisel isnt welcome to his?!
But I'm afraid a lot of the stock height has to do with CAFE standards. They could make a truck 2 inches higher with the same ride characteristics if they wanted, but it worsen the fuel economy.
 
And now I'm gonna rant a little: The forward rake that GM trucks have right now is akin to what a 2wd truck would sit like in the 1970's and 80's. I feel like 2wd trucks are the only ones that would sit so low in the front back then. This business of a z71 "offroad package" having highway tires and scraping parking curbs is insane. It shouldnt even have an air dam. If I cant make it over something a Camaro cant make it over, something is fundamentally wrong with my truck. One mile per gallon. That's what the front air dam saves you, and maybe the same could be done with a 2 inch lift and smooth armor underneath. Or maybe not.
 
But FYI: it's a truck! Not a JDM Honda Civic Si. I had a Honda Civic Si. Loved it for what it was. Great, economical, sporty, reliable car. Couldn't carry a thousand pounds of cinder blocks in the trunk, though...In these trucks, we are literally driving a box on wheels. A brick. Please dont expect it to get the same fuel economy as a Corolla. If you want that type of handling and fuel economy, buy something else - your answers to the "how can we improve the next generation of truck" surveys are systematically watering down the "truck" as we know it.
 
The Trail Boss, to me, is what the z71 USED to be when it first came out. To me, the trail Boss sits how a truck should. Especially an entry level off road truck. Level stance, bigger tires, "under" armor. Granny gear (ok, it's just electronic hill descent control now, but ok).
 
One buys a truck to haul or tow...but also to be able to straddle or negotiate a certain amount of snow, water, or mud in the event of severe weather. Or straddle smaller obstacles or terrain when going to parts unknown via old logging or fire roads in the woods, or worse. Or to pull a stump up out of the yard.
 
 
I have a 2014 GMC Sierra SLE with some factory upgrades, so it's really like an SLT. Got it just over a year ago.This is the most comfortable truck I have ever driven! But you bet your a$$ i ripped that front air dam off and am about to order up some Bilsteins and (slightly) bigger tires!

I’ve only got a 4.5”-5” CST lift, love it but do wish I went slightly higher. My neighbor traded in his Raptor, bought the new Trail Boss and wow, looks awesome! And yes, you’re correct, it’s the height a stock truck should be at. IMO, I LOVE the white ones with blacked out face (not being racist lol) look great but would swap tires for oversized KO2’s.


Sent from Above

[Bash74]

Btw, a dealer CANNOT void any warranty, they don't have the power to do that.  GM can though.   Some dealer staff enjoy using the threat of warranty denial as leverage to exclude the sale of competitors parts and service to ensure more business for themselves.  They don't want you to spend your money at any other place besides them.  
Dealer tactics are intended to have a direct anti-competitive effect on others that compete with GM dealers for owners business. 

They most certainly can. 2 family members work at dealerships. GM has the dealers put into the system why the warranty is voided. The system automatically voids warranty, them it is reviewed higher up at a regional level. If they put in something that voids the warranty it stays voided.
So its up to a customer to contact GM if they want to know why to find out what is put into the system.

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[Bash74]

When asked if I could talk to the gm warranty rep about the reason of a void on warranty, the dealer said they cannot put me into contact with him because they will get fired. I’ve asked them probably 10 times. They’ve got probably 90 percent of my warranty voided right now. 

Don't ask the dealer. Get ahold of GM and ask to talk to a warranty rep. There are multiple reps, and the one I talked to was a female so them saying, him, means they are bullshiting you. Take the dealer out of it.

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[Z45]

5 hours ago, Bash74 said:

They most certainly can. 2 family members work at dealerships. GM has the dealers put into the system why the warranty is voided. The system automatically voids warranty, them it is reviewed higher up at a regional level. If they put in something that voids the warranty it stays voided.
So its up to a customer to contact GM if they want to know why to find out what is put into the system.

Sent from my SM-G975U1 using Tapatalk
 

Wrong.

 

A warranty is a contract between you and the company (GM) that built your car. It promises to take care of any applicable repairs, provided that you maintain the vehicle to proper expectations. In some situations, the repairs for a specific part will not be covered, but you still retain the warranty on the remainder of the vehicle.  The dealer has not power to make that decision on behalf of GM. The warranty gives you specific legal rights.

 

General Motors tests and validates the genuine GM parts originally installed on it's vehicles, including the control module calibrations GM issues for use in it's vehicles. Among the many factors GM considers when validating parts and calibrations for its vehicles are reliability, durability, safety, emissions, fuel economy, and the effect on other components in the vehicle.

Warranty Coverage
General Motors does not warranty non-GM parts and/or calibrations. The use of Parts and/or Control Module Calibrations not issued through General Motors will void the warranty coverage for those components that are damaged or otherwise affected by the installation of the non-GM part and/or control module calibration. The only exception is that non-GM parts labeled "Certified to EPA Standards" are covered by the Federal Emissions Performance Warranty.

[TNTSierra]

@dieselfan1 @TXGREEK  @ThundahBeagle

 

WOW!! So I am a troll for simply asking a question, voicing an opinion, and not agreeing with someone. Just because someone pays an outrageous amount of money to lift their truck and puts ridiculous priced tires on their truck, you assume everyone who doesn't can't afford it?? Again, to me, you guys sound like you have HUGE EGO's that your dealing with. 

 

Look, I came on this site to enjoy looking at trucks, read comments to learn more about trucks, because I love automobiles in general. If you get offended because someone doesn't agree with you, you need to step back, take a deep breathe, and really think about it.

 

This country is getting out of hand because everyone thinks we need to agree on everything. We don't! We can be civil though and respect each others opinion. 

 

I simply asked a question. I don't like JACKED UP trucks, they look silly and stupid to ME!!  Others, obviously do, just like I prefer to have larger rims on my truck and sit lower to the ground. Anytime you wanna have a debate I am here! I love a good old fashion discussion, but don't insult me by calling me a troll, sounds to me like you don't really comprehend the meaning of it.

 

Good day gentlemen 

 

 

Edited June 15, 2020 by TNTSilverado

[TXGREEK]

..."First...they don't ride nice, compared to a stock truck. Your head bobbling back and forth while driving all these years has made you loose common sense. "

 

Maybe you didnt say exactly what I attibuted to you, so I will stand corrected on that. Fair enough. But to say the guy has lost common sense, c'mon. It's a free country. Room enough for both ideas. I do understand why he has lifted, and I understand why you like stock.

 

For me it's just gonna be Bilsteins, up 2", and some slightly bigger tires, AT instead of highway. For me I think that'll do what I want and need.

 

We are headed cross country in October, into Montana and Yellowstone, soI want decent ride, highway manners, and economy, while being able to handle a little more than the average bear.

 

I just cant see having a Z71 "offroad package" that scrapes the parking curb at Wegman's.

 

 

My truck rode VERY rough with just a 2.25” level. Completely smoothened it out after the lift was done and especially with the coil overs and rear piggybacks installed and just 33.2” KO2 tires

 

I take it from Texas to Florida to Arizona and Colorado often and loaded with family and a couple extra kids as they request it with ZERO bounce. Trucks lifted correctly will ride very smooth when compared to cheap get you up there lifts. Dieselfan1 has the perfect example of how to lift your truck correctly and wouldn’t recommend “assuming” unless someone has actual experience with high end lifts. There are cheap lifts that will get you up there and that’s it, then there are high end lifts that exemplify how lifting should be. Yes, someone could go to high but that’s when you see over $80k worth of custom made suspension work that does make it ride closer to stock. Anyway, there’s a few custom lift conversations elsewhere on the forums where you can get your information from, this one seems to be about someone’s warranty issues lol.

 

Btw,

I called my dealer and asked him about this warranty issue and he said that the dealership wouldn’t be able to void his warranty, GM would but would require someone from GM to come to the dealership in order to do that. I’d take it to another dealership and start from there which is something that happened with my 16 Duramax, loose steering couldn’t be remedied at one so I went to another and that’s all it took but didn’t have a dealer attempt to cancel my warranty on their assumptions, only GM can do that. Only the part affected by custom work would only be canceled and not the whole warranty.

 

 

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