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Backup Camera Angle

odarevliS
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WeGone Enthusiast

WeGone

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Been watching this , Happy to see someone found the fix as mine has been crooked from day one, just hate to have a dealer work on it.   Good help is hard to find.

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odarevliS
odarevliS

Took my truck to the dealership today. They did a software update, which didn’t fix the issue, then replaced the camera, which also didn’t fix the issue. The service rep said he would call GM to discu

odarevliS
odarevliS

Thanks Transient.  My service advisor told me they had ordered a new bezel for my truck. Another trick you might try is to reshape the bezel. I believe you can  compress the bezel in the center enou

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odarevliS Enthusiast

odarevliS

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Transient,

I shared the info you provided on the camera bezel being the root cause of the distorted camera angle with the service rep. Just to prove it to myself, I compressed the bezel at the center to close the gap between the bezel and tailgate. It worked to align the camera to the center. I shared that with him also. They have a bezel on order. I’ll post a follow up when it’s installed. 
 

Thanks again for all your help. 

WeGone Enthusiast

WeGone

Posted
Posted
1 hour ago, odarevliS said:

Transient,

I shared the info you provided on the camera bezel being the root cause of the distorted camera angle with the service rep. Just to prove it to myself, I compressed the bezel at the center to close the gap between the bezel and tailgate. It worked to align the camera to the center. I shared that with him also. They have a bezel on order. I’ll post a follow up when it’s installed. 
 

Thanks again for all your help. 

 

If you can post the part # I'll just fix mine myself

 

Denali_Joe Enthusiast

Denali_Joe

Posted
Posted

Man this drives me nuts I have a 21 and they wouldn’t do anything because all of them on the lot were like this. I took it apart and couldn’t find anything that looked out of place. Crooked steering wheel and camera haha. 

odarevliS Enthusiast

odarevliS

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A tech told my service rep in November 2020 that that’s the way their supposed to be. I didn’t believe it. You should look at Transient’s posts on this and share what resolved the issue with your service department. If all of the trucks on the dealers lot had the same issue, that doesn’t make it right. That just means they all have the same defect. 

Transient Senior Enthusiast

Transient

Posted
Posted

Bad news everybody.  The problem has returned, but not as bad as before.  It is the bezel.  Instead of taking it to the dealer (because I'm mad at GM for the loss of my factory navigation) I decided to take a look at it myself.  The issue can be fixed via a little elbow grease by sanding down the passenger edge of the bezel, but it looks like the square bracket holding the camera into the bezel is a bad design.  The camera has room to move, and the edges do not surround the camera the full 360 degrees.  You might be able to shim the camera angle in the bracket, but there isn't much room to work with.  That's why I went after the bezel.  It's more forgiving to modify. 

odarevliS Enthusiast

odarevliS

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Thanks Transient. 
My service advisor told me they had ordered a new bezel for my truck. Another trick you might try is to reshape the bezel. I believe you can  compress the bezel in the center enough to realign the camera straight, then use a high powered hair dryer and gently heat the bezel to conform it to the compressed shape.  I compressed mine with an adjustable clamp to align it after you told me about the bezel. If a new bezel doesn’t fix it, that’s what I will do. 

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  • 2 years later...
Old marine New Member

Old marine

Posted
Posted

My 2021 Silverado backup camera is angled too low. Can’t really see much behind me.  Also went by 2 dealerships.  They didn’t even look at it.  Just said it’s not adjustable. Hmmmm.  Surely this can be fixed somehow.  Does anyone know a fix. Thanks

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted
3 hours ago, Old marine said:

My 2021 Silverado backup camera is angled too low. Can’t really see much behind me.  Also went by 2 dealerships.  They didn’t even look at it.  Just said it’s not adjustable. Hmmmm.  Surely this can be fixed somehow.  Does anyone know a fix. Thanks

We are sorry to see you are having concerns with your Silverado and would like to take the time to investigate further. Please send us an email to [email protected]. Be sure to include your Username and Forum name in the subject line with additional details. We look forward to your email. 

  • 3 months later...
  • 2 months later...
speedfreak233 New Member

speedfreak233

Posted
Posted

I am taking the worst time with the backup camera on my 20 silverado Ltz. It is showing way too far down. It worked fine for years and all of the sudden it just changed position. There was no accident no damage and nothing had been changed. Since then I have shimmer the camera itself which will bring it up a little but nowhere near where it should be. I replaced the camera, first it projected beautifully....but it was inverted. Once that squared itself away it went right it back to downward angle. I taped the camera outside of the housing in a vertical position and still downward. It has to be something with software or a damaged coax(unlikely). Anyone else have this happen and able to fix?

  • 1 month later...
avalanched Enthusiast

avalanched

Posted
Posted

This happened to me today on my 22LTD LT TB. It is now pointing down to the bow tie.  Does anyone know if the bezel has been updated since these problems began in 2021?

xranger90 Enthusiast

xranger90

Posted
Posted
On 11/2/2024 at 8:03 AM, speedfreak233 said:

I am taking the worst time with the backup camera on my 20 silverado Ltz. It is showing way too far down. It worked fine for years and all of the sudden it just changed position. There was no accident no damage and nothing had been changed. Since then I have shimmer the camera itself which will bring it up a little but nowhere near where it should be. I replaced the camera, first it projected beautifully....but it was inverted. Once that squared itself away it went right it back to downward angle. I taped the camera outside of the housing in a vertical position and still downward. It has to be something with software or a damaged coax(unlikely). Anyone else have this happen and able to fix?

Where did you get the replacement camera? Have you tried talking to your seller?

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