Jump to content

Multi-flex Tailgate Issue

mjonesjr84
 Share

Recommended Posts

mjonesjr84 Enthusiast

mjonesjr84

Posted
Posted

The Multi-flex tailgate on my 2022 refresh will not open the upper portion of the tailgate. I've tried to enable/disable the upper portion by holding the button for 3 seconds, but the taillights will not flash. 

 

I've got an appointment next week to have the dealership look at it, but was hoping it was an easy fix I could do at home. Anyone have any ideas?

Truck RamRod Enthusiast

Truck RamRod

Posted
Posted

Do you have a factory hitch cover? I have seen newer trucks come from the factory with the Curt hitch cover that disables the inner tailgate if the cover is open (if a hitch ball mount is installed).

mjonesjr84 Enthusiast

mjonesjr84

Posted
  • Author
Posted
17 minutes ago, Truck RamRod said:

Do you have a factory hitch cover? I have seen newer trucks come from the factory with the Curt hitch cover that disables the inner tailgate if the cover is open (if a hitch ball mount is installed).

No, I do not have the GM or Curt hitch protector installed. 

gemarsh Senior Enthusiast

gemarsh

Posted
Posted

If tails aren't flashing, sounds like it's the inner gate switch. I have read of failures. Easy to replace.

mjonesjr84 Enthusiast

mjonesjr84

Posted
  • Author
Posted
Just now, gemarsh said:

If tails aren't flashing, sounds like it's the inner gate switch. I have read of failures. Easy to replace.

That's what I was reading as well. I'll let GM replace it under warranty. Thanks

gemarsh Senior Enthusiast

gemarsh

Posted
Posted

I wasn't meaning for you to change it. I was meaning it would be hard for the technician to fubar the job.

mjonesjr84 Enthusiast

mjonesjr84

Posted
  • Author
Posted
2 minutes ago, gemarsh said:

I wasn't meaning for you to change it. I was meaning it would be hard for the technician to fubar the job.

I know 😂

  • 1 month later...
RedLT Enthusiast

RedLT

Posted
Posted

My inner tailgate opens (like using it as a table top up high) but from there if I try to open the main tailgate it does not open. I have to close the inner gate then open the main gate and then the inner gate. Was that your tailgate issue?  I'm not sure it how mine is functioning is as designed or am I missing something here.

GETGONE Enthusiast

GETGONE

Posted
Posted
On 10/11/2022 at 12:52 PM, RedLT said:

My inner tailgate opens (like using it as a table top up high) but from there if I try to open the main tailgate it does not open. I have to close the inner gate then open the main gate and then the inner gate. Was that your tailgate issue?  I'm not sure it how mine is functioning is as designed or am I missing something here.

I wish it worked with the inner gate down. I guess it's to prevent you from dropping the gate and damaging it with the inner gate down. It's annoying to close the inner gate, open the main gate, then open the inner gate again. Just work when I push the dang buttons!

  • 2 months later...
DonewithGM22 Enthusiast

DonewithGM22

Posted
Posted

My 22 refreshed Trail Boss LT has the mutiflex tailgate and the inner tailgate will not deactivate by holding the top button for 3 seconds. As soon as you touch the top button it releases the inner tailgate. The dealership has tried to get it to work and couldn't. They don't know why it isn't deactivating or how to fix it. I guess I get to add this to the list of things that don't work in my $65000 truck.

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted
17 hours ago, DonewithGM22 said:

My 22 refreshed Trail Boss LT has the mutiflex tailgate and the inner tailgate will not deactivate by holding the top button for 3 seconds. As soon as you touch the top button it releases the inner tailgate. The dealership has tried to get it to work and couldn't. They don't know why it isn't deactivating or how to fix it. I guess I get to add this to the list of things that don't work in my $65000 truck.

This is certainly not what we like to hear, DonewithGM22.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2022 Trail Boss LT. To do so, please send an email to [email protected] with ATTN: DonewithGM22/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
www.gm.com
 

  • 3 weeks later...
major45acp New Member

major45acp

Posted
Posted

When I got my truck from the dealer I could open the inner tailgate first and then open the outer tailgate…in fact the salesperson said that was the preferred method. But now the inner gate won’t open unless the main gate is open. 😕

GMCustomerService Senior Enthusiast

GMCustomerService

Posted
Posted
On 1/24/2023 at 10:54 AM, major45acp said:

When I got my truck from the dealer I could open the inner tailgate first and then open the outer tailgate…in fact the salesperson said that was the preferred method. But now the inner gate won’t open unless the main gate is open. 😕


This is certainly not what we like to hear, major45acp.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2021 GMC Sierra 3500 HD. To do so, please send an email to [email protected] with ATTN: major45acp/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s Privacy Policy, please visit https://www.gm.com/privacy-statement.html. The information you provide may be monitored and recorded and is subject to the GM Privacy Statement.
 
Privacy Statement | General Motors
Your privacy is important to General Motors. This Privacy Statement addresses the personal information GM collects and how GM handles that personal information.
www.gm.com
 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing

  • Recently Browsing   0 members

    • No registered users viewing this page.

  • Forum Statistics

    250.5k
    Total Topics
    2.7m
    Total Posts

  • Member Statistics

    342,889
    Total Members
    8,960
    Most Online
    smandy
    Newest Member
    smandy
    Joined

  • Who's Online   3 Members, 0 Anonymous, 526 Guests (See full list)

  • Latest Articles

  • Posts

    • Coastie05
      2027 GMC Sierra: Official Discussion

      By Coastie05 · Posted

      Sure, but they do have some affordable options like the Trax, Trailblazer, Envista, and Encore. Some of these have a cheaper base price than the Civic, though the fuel economy isn’t as high. The main problem is that people WANT the highest trim with all the goodies and finance for like 7 years. That’s how ppl “afford” the more expensive vehicles. 
    • Jsdirt
      07 yukon xl 6.2 stalls at hot idle and wont restart

      By Jsdirt · Posted

      Holy s**t - not much of a parts thrower you say? You BLASTED that thing with the parts cannon!  You'd have been probably $1,000 ahead if you had just brought it to a competent shop rather than shotgunning a bunch of parts it clearly didn't need.   Just FYI - oil additives are really, REALLY good at ONE thing ... and that's emptying your wallet. They're ALL useless gimmicks.   If that has the L94 or L99, then #7 is an AFM cylinder. I'd suspect a failed lifter in that case.   If you leaned on wiring, sensors, and/or connectors while changing the oil, you'll have to check all that to be sure pins didn't get pulled out, connectors broken, etc.. Old wire loom that was barely adequate when new is certainly brittle by year 19 - make sure wires aren't chaffed and shorting out somewhere where you might have leaned. or supported yourself on it.   If your a mechanic, why didn't you just find out what you were missing and troubleshoot from there??  TIMED spark, fuel PSI / injector pulse, air, compression.  Can't make ANY money going the parts cannon route.
    • Jsdirt
      2027 GMC Sierra: Official Discussion

      By Jsdirt · Posted

      LOL! Are you joking?? That wax SUCKS! 100% gimmick made to "look" good.    After just TWO winters I had severe surface rusting in patches over 90% of the frame. Only reason it looks great in the pics is because I SATURATED the frame every single fall with used motor oil for 14 of the 16 years I owned it. Otherwise it would've been sent to the crusher 8 years earlier with the speed it was rusting prior!    I sold that POS 3 years ago. Was a gigantic headache the second it rolled off the showroom floor. Brakes pulsated on the TEST DRIVE. Door trim fell off the 1st week! Interior squeaked and rattled, and the drivetrain clunked after 2k miles. 4x4 switch failed shortly after. Front end - ball joints, struts, hub bearings - all failed between 38k-50k. Engine started burning oil at 50k. Rear and and transmission failed before 100k. Nothing but problems, and frustration with the piss-poor engineering designed to make you give up. Well, it worked! Nothing on that truck was easy to remove ... except the wheels. They haven't figured out how to screw that up yet. Give 'em time ...   I won't make that mistake again. EVER.   Such fond memories ... https://postimg.cc/K1qf23tS  https://postimg.cc/gallery/X02z64J  https://postimg.cc/gallery/mHSRXZv  https://postimg.cc/gallery/D4mMRfL
    • davester
      OBD not ready?

      By davester · Posted

      Different monitors do their test only under conditions specific to that monitor.  you MIGHT find the drive cycle conditions for the monitor that isn't ready on this site: https://lemon-manuals.la/   If it's not there, then it should be on alldata.com for your truck, but it requires a paid subscription.   And you need to know which specific monitor isn't ready.
    • RW2018GMC
      Me too……..

      By RW2018GMC · Posted

  • GM-Trucks.com Clubs

  • Popular Contributors

×
×
  • Create New...