2024 HD orders / status

memilanuk · July 18, 2023

New guy here... never ordered before, never even bought 'new' before. Strange times.

Trying to make heads or tails of the whole process. Reached out to the local dealer - small-town family-owned place - and initial impression is that *if* they can get an allocation, it'd be 6-8 months out from then.

The order/build times here sound a little more encouraging - although the whole shipping thing sounds frustrating.

Do I need to skip the local dealer and find some place that does more volume so that I can actually get a truck before say, next year's camping season? Do dealers generally let you know that ordering a certain config is going to be more delayed than others, or do they just let you put the order in and wait to see?

Seems weird to commit to purchasing a vehicle that I've never even sat in, much less driven. Not that there are many on local lots *to* test drive. Much less one like what I'm actually looking for (3500HD, dually, gas)

Edited July 18, 2023 by memilanuk

Thrailkill · July 18, 2023

2 minutes ago, memilanuk said:

New guy here... never ordered before, never even bought 'new' before. Strange times.

Trying to make heads or tails of the whole process. Reached out to the local dealer - small-town family-owned place - and initial impression is that *if* they can get an allocation, it'd be 6-8 months out from then.

The order/build times here sound a little more encouraging - although the whole shipping thing sounds frustrating.

Do I need to skip the local dealer and find some place that does more volume so that I can actually get a truck before say, next year's camping season?

Seems weird to commit to purchasing a vehicle that I've never even sat in, much less driven. Not that there are many on local lots *to* test drive. Much less one like what I'm actually looking for (3500HD, dually, gas)

Well you picked a perfect time to but a new truck...lol

But really I think a higher volume dealer can get it a little sooner and may shave a few months.

I think GM is dropping the ball on this, on purpose or not I don't know which.

They are not communicating anything to either their dealers or the customer and that what really sucks.

chwilliams · July 18, 2023

The allocation system is stupid. Big dealers get bigger, small dealers stay small. My local dealership has great service but just can't pull in vehicles to meet demand, hence me always buying elsewhere. I would love for dealerships to just go away, or at the very least change the entire process wherein folks order directly from GM with their choice of delivery location.

memilanuk · July 18, 2023

Well, I thought I dodged the bullet when I got the current truck in 2021!

TBH, it's pretty much exactly the truck we want - has everything we want, nothing that we don't... but didn't realize a) how much the camper manufacturers lie about their weights and b) how quickly the weight balloons even further when you actually use the dang thing. Made the mistake of weighing it 'wet'... started shopping for a dually the next day

Initially started looking at the new 7.3L gasser, but reports of how far behind Ford is on production got me looking at the Chevy 6.6L / Allison 10 spd combo. I'm liking what I see/hear about that setup, but trying to find something available with that combo + the camper package is proving elusive.

Thrailkill · July 20, 2023

On 7/12/2023 at 10:54 AM, Luke Thrailkill said:

Started my build today 7/12/2023, got the email.

Now to wait for the shipping

Build has been finished.... no one knows where it was built just yet.

Have not received VIN yet

Robbie R · July 20, 2023

According to dealer mine has been accepted. But according to the chat box on gmc website my order has been place but not accepted. So which one to believe.

BuckWallace · July 20, 2023

42 minutes ago, Robbie R said:

According to dealer mine has been accepted. But according to the chat box on gmc website my order has been place but not accepted. So which one to believe.

When did the dealer tell you yours was accepted? I think there is a lag between the chat and what the dealer can see. My dealer told me my order was accepted on a Thursday, but the chat didn't update to reflect that until the following Tuesday (5 days later). It seemed to be similar throughout the process as far as when it was being built and when it was shipped.

Thrailkill · July 20, 2023

40 minutes ago, Robbie R said:

According to dealer mine has been accepted. But according to the chat box on gmc website my order has been place but not accepted. So which one to believe.

So to that point, I think(key word think) that some dealers can not send(place) an order with GM until GM gives them the go ahead, so when your dealer is saying accepted they mean they were allowed to place an order by GM not necessarily that the order has been accepted to run in production.

It took like 6 weeks or something for mine to be accepted by GM.

Robbie R · July 20, 2023

19 minutes ago, BuckWallace said:

When did the dealer tell you yours was accepted? I think there is a lag between the chat and what the dealer can see. My dealer told me my order was accepted on a Thursday, but the chat didn't update to reflect that until the following Tuesday (5 days later). It seemed to be similar throughout the process as far as when it was being built and when it was shipped.

Friday July 7th

BuckWallace · July 20, 2023

1 hour ago, Robbie R said:

Friday July 7th

Hmm, yeah, it could be the terminology the dealer is using isn't matching up with what's actually happening. Getting an allocation and submitting the order is different than it being "accepted" by GM. Might be worth asking your dealer to clarify what status it is in since it's been almost a couple weeks since the 7th.

ssgballistics · July 20, 2023

Notified today that mine is built and pending shipment. Order was accepted on June 1st. Now the real wait begins. Hopefully only a few more weeks.

Salzette · July 20, 2023

Well, ping pong ball to tennis ball sized hail in the Flint area today. All I could think about was all those lots of HDs awaiting shipment. Haven’t heard if any hit near the assembly but my first thought to seeing the weather was that I guess I’m glad mine isn’t built yet. Hopefully those lots didn’t get hit.

memilanuk · July 20, 2023

We checked with some of the local dealerships, and called a few others - even one supposedly ranked as the 'top GM dealership in Washington state' - and got told across the board, 10-14 months out, *after* they got an allocation - *if* they could get one. One salesman did quietly suggest finding some place that did higher volume and things might go faster.

So back to looking for used. Started looking at F350 PSD again. Found a promising one, not too far away. Called them, and in the course of the conversation, they said they'd been getting orders in 10-14 *weeks*, not months and had no problem getting allocations. Sent them a build sheet, waiting on a price. Might be getting one after all...

64BAwagon · July 20, 2023

1 hour ago, Salzette said:

Well, ping pong ball to tennis ball sized hail in the Flint area today. All I could think about was all those lots of HDs awaiting shipment. Haven’t heard if any hit near the assembly but my first thought to seeing the weather was that I guess I’m glad mine isn’t built yet. Hopefully those lots didn’t get hit.

We got hard rain about 12 miles South of there but no hail. I have heard reports of hail damage North of Saginaw though. I am sure if theres some damage we will hear about it and the local painless dent guys will be hopping.

64BAwagon · July 20, 2023

1 hour ago, memilanuk said:

We checked with some of the local dealerships, and called a few others - even one supposedly ranked as the 'top GM dealership in Washington state' - and got told across the board, 10-14 months out, *after* they got an allocation - *if* they could get one. One salesman did quietly suggest finding some place that did higher volume and things might go faster.

So back to looking for used. Started looking at F350 PSD again. Found a promising one, not too far away. Called them, and in the course of the conversation, they said they'd been getting orders in 10-14 *weeks*, not months and had no problem getting allocations. Sent them a build sheet, waiting on a price. Might be getting one after all...

Mine was delivered in 3 months and part of that was waiting 2 weeks for my dealer to get an allocation.
I realize youre a long way from Flint but they are building over 1000 trucks per day across 3 shifts and have been since March. There are dealers around here with 24's on the lots. You might try a dealer in another state and do a fly and drive to pick one up. Although demand has been high and there are a number of constraints they arent quite as rare as your being told. The fact that your dealer doesnt have allocation and doesnt know if or when they will get any might say something about them.

Edited July 20, 2023 by 64BAwagon