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  1. I have a strange problem with my 2014 Sierra SLT 1500. Randomly the doors will self-lock and the mirrors will fold. This will happen even while driving down the road. I will unfold the mirrors and they will refold in a couple seconds. After 3-4 times, it will quit. It is disconcerting because it can self-lock even while idling in the driveway. I have to use Onstar to unlock my truck. But I have to be quick and yank the door open instantly or it will self-lock again in about 1 second. Has anyone else experienced this problem?
  2. Anyone else have multiple issue regarding the lifters? I purchased a demo truck with 3900 miles on it back in early May. Started having engine issues almost immediately and had gotten all my lifters replaced recently, with under 7,000 miles on the truck. Spent almost a month at the dealer and finally got it back. They replaced all the lifters the first time and then a few weeks later it started having issues again. Luckily with the market conditions today I was able to trade out and get a newer one but I gotta admit I'm concerned. Anyone else dealing with this issue repeatedly?
  3. First post here and I wasn't quite sure where to post. This isn't really troubleshooting because we know what is wrong, I'm mainly wanting to know if there are large scale issues regarding this and how do we get in touch with GMC about it as our mechanic isn't much help at this point other than charging $1100 to fix it. We bought a used 2015 GMC Yukon last year with 20k miles on it. A month ago, the Side Blind Zone alert on the side mirrors came on and have stayed on permanently, even when the car is turned off. Because of that, it drains our battery when the car is parked longer than 2-3 days. I took it into the shop a couple of days ago and we find out that the box that houses the sensors, in the right rear quarter panel, had become detached and was dangling close to the exhaust pipe. Because of this, it totally melted the box housing the sensors. The mechanic tells us that the sensor box is only glued in and can become detached easily. This is costing us $1100 to fix because the sensor is over $300, and then labor for the past 2 days to get it back in place. Is there a thread in here from others who have had this issue? Is this a wide spread issue? Should GMC pay to fix this and if so, what are my next steps? Thanks!
  4. 2019 Silverado RST 5.3.. 26k miles. Took it into dealer for software update and minor recall repairs and the truck has died twice in 4 days, luckily only while in park idling. Interior lights and connections all still on but engine shuts off. Only way to restart is to disconnect the battery. Dealer says they can’t get the codes bc the battery was disconnected. No longer feel safe driving a Chevy. Will trade it in once repairs are done. Last 3 Chevy trucks have had some major issues prior to 36k miles. I’ve bought 7 chevys in the past 10 years. dealer seems clueless to the service ESC problems with new model silverados.
  5. I have 2014 Silverado and went to the gas station one morning and out of nowhere started smelling gas inside of the truck. Long story short, went to look underneath truck and had a 3x3 ft size puddle of fuel underneath truck on ground. Looked to see where it was coming from and looks like it’s coming from back side of motor. Can anyone help or recommend any action to take from this?
  6. John Goreham Contributing Writer, GM-Trucks.com 9-11-2019 General Motors has announced that NHTSA is mandating a safety recall for the following vehicles: 2014-2018 Chevrolet Silverado and GMC Sierra Pickups (1500 / 2500 / 3500) 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles 2015-2017 Cadillac Escalade NHTSA reports that the amount of vacuum created by the vacuum pump may decrease over time. The group says that as the vacuum level drops, the brake assist decreases, and that this increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash. This new recall covers 3.4 million vehicles. The Problem: The brake pump uses engine oil to lubricate itself. If the pump becomes clogged with engine oil sludge the units ability to create vaccum is diminished over time. As a result, braking force and ability also drops. The issue is usually accompanied by a "Service Brake Assist" warning message in the dash. The Fix: GM will reprogram the computer that controls the secondary brake assist pump. The secondary pump will now activate at lower speeds and different situations quicker to compensate for any lost output from the main pump. Since the pumps are not failing, GM has decided not to replace them. GM's number for this recall is N192268490. In compliance with federal law, GM will notify owners, typically by snail mail. GM says that its dealers will reprogram the Electronic Brake Control Module. However, GM has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. If you own one of these vehicles and wish to check to see if your vehicle is included (or not) you can do so at this link immediately. As with every safety recall, customers will not be charged by GM for the needed repairs or modifications. NHTSA's public information on this issue indicates that many accidents have been reported to NHTSA including some with injuries. This recall is the result of a NHTSA investigation that lasted nearly a year. In its investigation report, NHTSA noted the following details about the problem:
  7. So I got a letter from GM about a recall for a double charge on the Bright wheels #192279360. Supposed to be a refund check for $795. Perfect the problem is after speaking with the dealer they claim that GM is supposed to mail us a check. I am under the impression that the dealer is supposed to cut a check for the money. Anyone get a refund yet if so how and from who. Thanks
  8. GM is presently leaking information on their 2020 and 2021 trucks, specifically Sierras and Silverados. Wow, they look beautiful ............ but the body work hides a truck full of problems. I think they need to take a step back and reevaluate the crap they are throwing our way. Their adds promote all kinds of wonderful technology both mechanical and electrical. It all sounds so wonderful, in an idealistic way ... but it just doesn't all work as promised. Our VERY EXPENSIVE trucks are nothing more than dolled up scrap metal. Our engines are failing prematurely, brake systems continue to fail, ProTail Gates don't operate as promised and leak every time it rains. Even simple things like a simple back up cameras fail to initiate on a regular basis. Our computer screens exhibit either the blue screen of death or a totally black screen. The servicing dealers scratch their heads as they don't have the answers we all need. I spoke with the manager of the GMC dealer on Long Island where I purchased my Sierra SLT and his exact words were, "GM is putting too much technology into these vehicles. Technology that is not proven, tested or properly supported. ..... ( he went on to say ) They ( GM ) build them and we "try" to fix them. We don't know what to do or how to do it" My own truck is 5 months old and I have not had one week of trouble free use. I get calls from the GM Customer support line on a weekly basis asking what's happening and I tell them about my woes. AND NOTHING HAPPENS. I want my truck fixed once and for all, I want my warranty extended. On no less than 5 occasions I have made appointments to have my Sierra serviced, only to drive 35 mile to my dealer and find out they don't have a technician available, or I'm given some other lame excuse as to why they can't honor their appointment obligation. What is the purpose of making an appointment weeks in advance if this continues. How many of you are undergoing the same or similar experiences. Please use this forum " Lipstick On A Pig" as your thread to vent. This is in hopes that someone at GM may wake up and start to care.
  9. John GorehamContributing Writer, GM-Trucks.com11-8-2018 General Motors made an unusual request today of GM-Trucks.com. Our contact at the Chevy Truck department asked us to report that GM is launching a new campaign to adjust the sensitivity of the airbags in the Chevy Colorado ZR2. This is a refreshing change from the industry standard practice of soft-pedaling recalls and product programs. Here is the unedited information we were asked to convey: As you are aware, there have been reports of Colorado ZR2 owners whose roof-mounted side airbags deployed while off-roading. Upon learning of this issue, Chevrolet took immediate action to understand the root cause and create a solution. Today, we notified Chevrolet dealers of a customer-satisfaction initiative to recalibrate the thresholds for the roof-mounted side airbags for ZR2 owners. The updated calibration is available as of today, and will be installed free of charge the next time the customers takes their ZR2 to a Chevrolet dealer. There have been 11 reports of Colorado ZR2 owners whose roof-mounted side airbags deployed while off-roading. Chevrolet is working to reimburse those ZR2 customers for the cost of repair, provided the event data was available to confirm the incident. We are incredibly proud of the ZR2 and the off-road capability it offers, and are encouraged to see customers are using the truck as intended. If customers have questions, they should contact their local dealer or Chevrolet Customer Assistance at 800-833-2438 GM-Trucks.com readers may recall that in May we covered the news that owners were beginning to report that the airbags in their Colorado trucks were deploying while off-roading (and not in a crash). You can read the prior full report here and see more images. Our reporting leaned heavily on images and reports from GM-Truck.com member Joe F. Since Joe's information was made available, other owners have also reported the same problem. We will do our best to get new information from Joe F. and how he is reimbursed. Our thanks to GM for asking us to be involved in disseminating this important product update program.
  10. I am looking for info on how to program the remote memory recall settings for my 2012 Silverado. I had to replace my main number 1 key fob due to it failing and now noticed that the memory seat position is not working when I press the unlock button on the remote key fob. I tried resetting my seat position with the number 1 button on the door but it makes no difference. The other orginal remote recalls memory seat number 2 but I can't get number 1 to work at all.
  11. John Goreham Contributing Writer, GM-Trucks.com 7-9-2019 GM is recalling 159,000 Sierra and Silverados in Canada equipped with power sliding rear windows. GM says that part of the rear window defroster can overheat and that can lead to risk of a fire. Here are the vehicles and model years included: 2014-2018 Chevy Silverado 1500 2015-2019 Chevy Silverado HD 2014-2018 GMC Sierra 1500 2015-2019 GMC Sierra HD To see if your GM vehicle has an open recall, simply click this recall lookup by VIN. Hat tip to TFL Trucks for the scoop on this story.
  12. John Goreham Contributing Writer, GM-Trucks.com 3-20-2019 NHTSA has reported that General Motors is recalling some 2016-2018 GMC Sierra 3500 and Chevrolet Silverado 3500 trucks with gasoline engines and dual fuel tanks. GM says that the fuel-level sensor in the front tank may stick in the low-level position, allowing the rear tank to overfill the front tank. If the front tank overfills, GM says that the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. This could cause leaking fuel, and increase the risk of a fire. GM has notified owners by mail. Dealers will replace the rear-tank fuel-pump module, inspect the front tank and, if necessary, replace the front tank. GM's number for this recall is N182204190. The NHTSA Campaign Number is 19V088000. About 19,000 vehicles are included in this recall. Check to see if your truck is on the list here.
  13. John Goreham Contributing Writer, GM-Trucks.com 9-15-2018 General Motors is recalling certain 2015 Chevrolet Silverado 1500, Tahoe and Suburban, GMC Sierra 1500 and Yukon, and Cadillac Escalade vehicles. Electric power steering (EPS) assist may be lost momentarily, followed by a sudden return of EPS assist. That can cause - and has caused - crashes. 30 so far that GN knows about. Luckily, nobody has yet been killed. GM will notify owners, and dealers will update the EPS module software, free of charge. GM has not yet provided NHTSA a notification schedule. So why wait? You can check the VIN of your vehicle right here. Does this recall sound familiar? The Detroit Free Press reports GM recalled 2014 model year vehicles for the same problem last year. Too bad GM didn't fully identify the issue then. 30 owners would not have been in a crash.
  14. John Goreham Contributing Writer, GM-Trucks.com 9-13-2018 General Motors is recalling 10 models and about 1 million total vehicles for a reason we have never heard before. The apparent cause of the recall is that the rear brakes may contain trapped hydrogen gas. As any mechanic knows, any trapped gas in a brake line can cause problems, notably a soft pedal as the gas expands and contracts. GM says it knows of no accidents due to the issue. The solution is to bleed the brakes. The affected models includes 2018 and 2019 MY vehicles: GMC Terrain, Buick Lacrosse and Regal, Cadillac XTS and Chevrolet Cruze, Equinox, Volt, Impala, Bolt, and the Chevrolet Malibu. To see if your brakes may contain a hydrogen bubble check it here at GM's VIN lookup.
  15. John Goreham Contributing Writer, GM-Trucks.com 9-19-2018 GM is recalling vehicles including the 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The reason is that the brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative. The consequence of that could make it difficult or impossible for the driver to stop the vehicle by using the brake pedal. In addition, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash. NHTSA says that GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. To verify if your vehicle is part of this recall, you can look it up here at GM's lookup site.
  16. John Goreham Contributing Writer, GM-Trucks.com 6-19-2018 GM is recalling a list of vehicles because a fuel line can detach from the fuel pump and thus present the chance for a fire. The full text of the NHTSA report is listed below. If you want to look up your own vehicle to see if yours is on that recall list you can do so here. Or you can hope that the snail mail system works and brings you a notice. If this recall sounds familiar don't be surprised. GM has had a long history of recalling vehicles for fuel pump and fuel line failures.
  17. I want to apologize in advance for the length of this... I just need to point out the details. It’s time GM does something for us who own 2014-2015 models, trucks I’ve dubbed "the engineering guinea pigs" thanks to personal experience and the myriad of complaints in this forum. Good day to all of you. I’m presenting you an issue that is causing more concern to my safety in my truck than holding a gun to my head. Starting this off by stating I made the grand mistake of taking my truck in to get the steering update instead of checking ground connections myself. Doing this update bit me in the ass within a week of getting my truck back. Let’s just say that after I received my truck from the dealership in far beyond worse condition than I sent it in with, I’m getting consistent and far worse problems after updating. My truck shut off on me completely, losing control of steering and everything, while approaching a red light at about 45 MPH...with my younger brothers in the truck. I took it to the same dealership that same day, and they weren’t able to do anything. I was beyond frustrated. I’ve never had any vibration at any speed until my service. Now I’m getting vibration at 70mph. When I lightly press the brake, I’m hearing a rotational sound coming from my left front wheel, my mechanic says it’s the bearing but with our trucks having sealed bearings, I’m going to be looking at an $800 hub assembly. Just this Saturday, I made a 45 minute drive up to Ft. Lauderdale and as I arrived, I noticed my engine was producing a sound almost like a lifter noise, even though the dealership serviced my lifters(or one specific lifter, not clear at the moment as to what it was). When I got back in my truck after a few hours, I had no lifter noise...WTF? This is getting out of hand. Here's the part that has me worried: ever since my update, my volt meter is below the half mark all the time (never happened beforehand) and I noticed that my headlights flicker and dim, along with my dash lights sometimes. When I press my brake and use my turn signals, the lights dim significantly and brighten back up but flicker. With my turn signal, my headlight dims when I engage it and as it blinks, my headlights dim and brighten with the blinks. Just the other day as I was backing up out of my buddy's house, my backup camera froze and I got a "service rear camera" message on the display. I’m so confused, how does an update manage to mess up my truck? I'm beyond pissed. The only good this update did was actually improve the shifting slightly, even though I’m still having that infamous 1st to 2nd rough shift. Other than that, this update makes me want to tell GM to F-off and move onto ford or something. Yes, I’m that serious. I’ve been a Chevy person all my life, the majority of my family owns Chevy's... this is just getting out of control. I've searched up all these forums about this and haven’t found too much. Already have links saved and screenshots of individual posts about all this, but I need more insight. Did I make the mistake of buying a first-generation truck? I’m not looking forward to pursue legal action, which will end up costing me an arm and a leg, on top of that I probably won’t benefit much from it. Realistically, I’m also not looking forward to switching sides just yet. I want to make sure I’ve exhausted all my efforts before I make a drastic change like that. This was my dream truck... and I was beyond blessed to be able to own it, and I had so much plans for it. Now? It’s looking like a nightmare, and I've got the urge to get rid of it. HELP. ME. PLEASE.
  18. John Goreham Contributing Writer, GM-Trucks.com 11-16-2017 General Motors is recalling about 50,000 Silverado pickups due to a possible fuel safety issue. The company says that a faulty low fuel level sensor in the front tank could stick and cause the rear tank to overfill. Spilling fuel isn’t the issue. The problem is the overfilling can cause the rear tank to expand, then it will contact the driveshaft, which can then burn a hole in it due to friction. The fix is to update the fuel-level sensor software, inspect the front tank, and may also include replacing the rear tank. As with every safety-related recall, the repairs will come at no cost to the vehicle owner. Also like every safety recall, federal law mandates that GM contact owners by snail mail. If you prefer not to wait to see if your Silverado or Sierra has the problem (and given the number of vehicles recalled, the chances are it does), you can use the GM recall lookup using your VIN. If you opt to contact your dealer, reference NHTSA Campaign Number 17V664000.
  19. John Goreham Contributing Writer, GM-Trucks.com 8-22-2017 GM needs a proofreader (who doesn't!?). Like the Colorado we just reported on, the Silverado and Sierra also have a new recall. This on is because a page detailing the child seat tether locations is missing from the owner's manual. One thing that these new recalls prove is that someone must have actually read a manual! Maybe there is a government employee tasked with going over every one of them locked in a basement in Washington D.C. In any case, rather than send out a new manual, GM is required to send out the recall notice. If you want to see if your truck is included in the recall, click the GM recall lookup link here.
  20. John Goreham Contributing Writer, GM-Trucks.com 8-22-2017 Please pardon the snarky headline, but this one stings. Barely into the first month of production, the 2017 Chevy Colorado ZR2 has already been recalled. For, of all things, a missing page in the owner's manual. The above is part of the letter mailed to new owner Michael H., a Facebook Chevrolet Colorado ZR2 club* member. The recall is wider than just the ZR2, but Micheal's was included, so we know that some ZR2s are on that list. If you own a Colorado you can check to see if your specific truck is included by clicking this direct link to GM's recall lookup. Luckily, this is a non-issue for most owners. Why GM didn't just mail out a new owner's manual instead of a recall letter will forever be a mystery. We suspect it is a government regulation of some sort. * For those who don't know, the GM-Trucks.com staff are the admin of that FB club.
  21. John Goreham Contributing Writer, GM-Trucks.com 8-7-2017 Back when electronic, or electric, steering replaced hydraulic assist, many drivers worried that if the electric motor that adds the power steering input was suddenly disabled the vehicle would lose control. Manufacturers poo-pood safety concerns, calling the new systems "fail-safe." Today, GM has announced a huge recall of about three-quarters of a million 2014 model year Silverado and SIerra pickups because the electronic steering may fail and the driver may lose steering control, possibly leading to a crash. - Background on GM electric power steering here. The NHTSA recall website explains the problem, saying, "The vehicles may have a temporary loss of electric power steering (EPS) assist, especially during low-speed turning maneuvers." The result is explained as well, as, "If EPS assist is lost and then returns, the driver might lose temporary control of the steering wheel, increasing the risk of a crash." GM will follow the law and notify all owners of the problem by snail mail. However, like all manufacturers, GM has a recall lookup website. You can access it here. The plan is for GM dealers to simply update software. There is no mechanical problem according to the information provided. - Please, check out one of members' excellent background story on this topic in the comments below. Thanks 97 Sierra SLT!
  22. Hey everyone, I have the 2015 6.2L with the 8 Speed Transmission. At 10,500 miles (300 miles after I bought it used) I noticed how sloppy the transmission was going from park to reverse and reverse to drive. Then while going down the road it would just decide that what ever gear it was in, it didn't like it so it'd slam into a new gear at various speeds. I ended up getting it replaced at no cost. However, it still slams into gear at around 45-55 mph while just cruising down the road while my foot is lightly on the throttle. I cant imagine I'm the only one with this issue! Please if anyone has had similar issues please let me know. This can't be right and CHEVY needs to come clean on this and get it right! I hope I didn't by a lemon!
  23. Back in November I got a letter from Chevy about a possible problem where a malfunction-indicator light (MIL) may come on due to an offset in the temperature sensor in the diesel-emission-reduction fluid (DEF) tank reservoir or increased DEF tank-heater resistance. It said if I was not experiencing this problem to save this letter for when it did become a problem. So of course a few months later my truck starts exhibiting the failure. I read the letter closer and it says 10 years or 120,000 miles. I bought the truck used with 130,000 miles on it. I am talking with the dealer tomorrow to see if they will cover it but I'm not getting my hopes up. Has anyone else had this issue and fixed it themselves or taken it to a dealer and what did it roughly cost?
  24. John Goreham Contributing Writer, GM-Trucks.com 11-23-2016 GM will not be bullied by NHTSA over the never-ending Takata airbag debacle. GM-Trucks.com readers may remember that back on June 9th we reported that GM was reluctant to recall some of its vehicles because it thought the recall on the airbags was too broad. Well, guess what? GM has just been granted an extension on a 2.5-million vehicle airbag recall by NHTSA. This recall affects the Chevrolet Silverado, GMC Sierra, Chevrolet Tahoe, Chevrolet Suburban, Cadillac Escalade and GMC Yukon from 2007-2011 model years. Zane here at GM trucks saw the recall coming back in 2014, but nobody saw NHTSA letting GM take time to build an argument that the recall is too wide in scope. The Detroit News reported this week that "The National Highway Traffic Safety Administration said Tuesday that it is granting “a short deferral of GM’s obligation” to recall the vehicles with Takata air bags after the Detroit automaker filed a petition with the agency in September that requested additional time for the company and a third-party research firm to complete a long-term study to better understand the service life expectancy of the parts." GM will have until August of 2017 to build its case that the parts last longer than NHTSA and others have deduced. GM will also have to update NHTSA regularly. This kind of cooperation by NHTSA with an automaker over what is often called a life or death defect is unheard of. If you are one of the many skeptics about the Takata airbag recall, take note. Maybe you are right! Related Story - Every Full Sized GM Truck & SUV Model Recalled- Driver Killed Takata Airbag Recall Info From GM can be found here.
  25. This past August I bought a 2016 GMC Sierra Elevation Edition with 5 miles on it. During the test drive I noticed it had a much stronger feeling transmission with great takeoff compared to my 2009 GMC Sierra WT. I had to be careful not to spin the tires when pulling out (my 2009 felt like it always pulled out in 2nd gear). After 3-4 weeks of driving the Driver Information Center came up with "Service Stabilitrak" and "Service Trailer Brakes". The dealership said that the Anti-lock brake module was bad and they would have to order one. While I was there, they did the airbag recall which was an ECM flash. Immedately I noticed a loss of power when pulling out of the parking space. It felt as if the transmission was in 2nd gear when pulling out. Even if I manually put the transmission in 1st when pulling out, it still doesn't have the power it did before the flash. The dealership said that GM states the airbag recall would not cause any issue with the transmission or power yet the problem existed immediately after the flash. If I push the gas pedal down about half way it sometimes acts like it goes between gears for a couple seconds. Sometimes it gears down and sometimes it goes right back into the gear it was in. I love the look of the truck and the improved ride, but I would have never bought this truck if it ran like this during the test drive. I have less than 3,000 miles on the truck and regret giving GM a 2nd chance. The transmission went out on my 09 GMC at 42,000 miles. It was out of warranty so I had to pay for the GM certified remanufactured transmission that still felt like it took off in 2nd gear. I traded the 09 off for this one when it only had 46,000 miles. The flash was probably the issue with the 1st one... Here I go again... Has anyone else had this issue? Any resolution without voiding the warranty?
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