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Weird Response From The Dealerq

Sean006

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Sean006 Enthusiast

Sean006

Posted
Posted

i asked them if there was a way to just replace my steering wheel with radio controls and here is their response:

 

A steering wheel s not the only thing that would be needed to add this option to your vehicle. The wiring in steering column to radio is not there. The radio may not have the connection to be operated by steering wheel controls. It may also require a program to the trucks computer to allow it to have this option, which your truck may not accept either. It is not as simply as just adding a steering wheel with the controls to your truck.

 

 

any truth to all this ?

thanks

BigBlueLB756 Senior Enthusiast

BigBlueLB756

Posted
Posted

All I did was swap out my cruise-control wheel with one having both cruise-control switches and redundant radio-control switches from Schram's and EVERYTHING worked fine.

 

Before:

 

100_0196.jpg

 

 

After:

 

100_0197.jpg

 

No wiring was added; no changes to my stock radio were made. This was strictly Plug-and-Play.

ajcain79 Enthusiast

ajcain79

Posted
Posted

On my truck it was a simple project. I bought a Denali wheel from ebay. I took the radio buttons off of it and installed them on my wheel and plugged them in. Works. No programing needed for me.

 

btw: my truck is a 2007 GMT-900 Crew Cab SLE1 trim.

BlackZ71Silverado Senior Enthusiast

BlackZ71Silverado

Posted
Posted

The information the dealer gave you is not totally true. I did mine myself with a steering wheel I ordered from Schram Auto and all worked out great. You don't need computer programmed, don't know where they got thet from? All you really need are the radio control buttons and the wiring harness that plugs in under the airbag part of the steering wheel. It's not hard to do.

old-chevy-dude Senior Enthusiast

old-chevy-dude

Posted
Posted

the info the dealer gave is based on generals, as I suspect he didn't have your build info (VIN/RPO breakdown) in front of him to know what you already have or don't have.

 

It's not fair to presume the dealer is right or wrong, because no 2 vehicles are identical and without the specifics of your build all they can do is speak in generals. This isn't the 1950s guys, with the onset of all the computer crap in vehicles today you can't presume that any tech will know every possible solution and breakdown to every situation..

 

 

take what they tell you with a grain and do the research yourself. You are likely to find that people on these forums know a great deal more with regards to modding than any dealer tech will, most dealer techs are required to quote within the parameters set forth by GM (or whatever manufacturer you are dealing with) and even when they know XYZ can be done they aren't inclined or maybe even allowed to say it can and they aren't allowed to think outside the parameters of the service manual in front of them for liability reasons.

 

dealerships unless they have a pro shop are for factory stock maintenance, warranty work and troubleshooting, they are the last source I would go to for adding modifications to my vehicle

Sean006 Enthusiast

Sean006

Posted
  • Author
Posted

yeah i dont think i gave him enough info so i sent a reply back with my vin #...

Doug_Scott Senior Enthusiast

Doug_Scott

Posted
Posted

If I were to guess, I would say that if you have cruise already, chances are you can just swap the wheel. Mine did.

 

Dealer is correct to warn you about what "could" be the case. He will come out a hero if it just needs the wheel changed. If he did not tell you this, he would be the villan if it took more than just the steering wheel.

SparkySparks Enthusiast

SparkySparks

Posted
Posted

I asked my dealership the same question when they had to replace my steering wheel because they messed it up working on my interior. They told me they couldn't guarantee it because they didn't see the wiring behind the airbag. After doing y own research I found that if you had cruse control the wiring was to the column but the harness inside the wheel was missing the lead for the radio control so you couldn't just add the pod with the switches. You either have to buy a whole steering wheel or find the harness at a junk yard. I picked up a new steering wheel for cheap and swapped, everything works like its always been there.

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