MTB Posted January 21, 2014 Posted January 21, 2014 Jinx... DAMMIT... Texted my buddy at the Dealership to make sure and guess what.... I'm taking it in for a reprogram tomorrow. At least he's buying me lunch. Probably gonna park this guy outside tonight.
02SierraZ71 Posted January 21, 2014 Posted January 21, 2014 just called the dealer, and my truck is on the recall list. The service guy said that they weren't allowed to sell any of the 14's until the recall was done. I'm curious as to why GM and/or the dealer didnt notify the customer(me) right away. If you knew someone's truck you sold them possibly could catch on fire, wouldnt you tell them immediately?
Northside Posted January 21, 2014 Posted January 21, 2014 I took mine in yesterday for the recall. The service writer noticed that my sliding rear window was on the list too, so they replaced the window regulator. They did it all while I went across the street and had a nice breakfast. The truck seems the same. I didn't have any issues before so it's just peace of mind knowing the rear window won't stick open and the truck won't catch fire.
Chris Posted January 21, 2014 Posted January 21, 2014 GM also owns Jet Puff Marshmellows What?? Kraft Foods owns them
MikeNH Posted January 21, 2014 Posted January 21, 2014 You guys who keep saying GM should notify you immediately, that's not how it works with any brand. They mail you a letter, plain and simple. And considering how few trucks have burned up I think freaking out is a bit overly dramatic.
BringTheRain403 Posted January 21, 2014 Posted January 21, 2014 If your email was on file they sent you an email. I think many of you have unrealistic expectations. GM is an automobile manufacturer not your mommy. They shouldn't be responsible for holding your hand 24/7... Sent from my SCH-I535 using Tapatalk 2
02SierraZ71 Posted January 22, 2014 Posted January 22, 2014 If your email was on file they sent you an email. I think many of you have unrealistic expectations. GM is an automobile manufacturer not your mommy. They shouldn't be responsible for holding your hand 24/7... Sent from my SCH-I535 using Tapatalk 2 how is letting you know your truck has a recall holding your hand???
02SierraZ71 Posted January 22, 2014 Posted January 22, 2014 You guys who keep saying GM should notify you immediately, that's not how it works with any brand. They mail you a letter, plain and simple. And considering how few trucks have burned up I think freaking out is a bit overly dramatic. If there is a manufacturers defect, they should let you know asap. lets say 1 out of 1,000,000 trucks catch on fire with and issue gm knows about. What if its your truck that catches fire?? What if it burns down your house with family inside. With your logic, the local volunteer shouldnt hurry when there is a fire call, because its probably just another false alarm.
Silverado Steve Posted January 22, 2014 Posted January 22, 2014 I would think GM and burning Silverados would be a priority especially since they were sued for millions in the 80s for people burning to death from getting T-boned and gas tanks being mounted outside the frames.
BringTheRain403 Posted January 22, 2014 Posted January 22, 2014 If your email was on file they sent you an email. I think many of you have unrealistic expectations. GM is an automobile manufacturer not your mommy. They shouldn't be responsible for holding your hand 24/7... Sent from my SCH-I535 using Tapatalk 2 how is letting you know your truck has a recall holding your hand???And they've sent out emails and letters. It's not necessary for them to track you down like you're Bin Laden's second in command...You guys who keep saying GM should notify you immediately, that's not how it works with any brand. They mail you a letter, plain and simple. And considering how few trucks have burned up I think freaking out is a bit overly dramatic. If there is a manufacturers defect, they should let you know asap. lets say 1 out of 1,000,000 trucks catch on fire with and issue gm knows about. What if its your truck that catches fire?? What if it burns down your house with family inside. With your logic, the local volunteer shouldnt hurry when there is a fire call, because its probably just another false alarm.They have given notice. It was in the news, they sent out emails, and letters. They aren't responsible for tracking you down and hitting you over the head with a track hammer until you take your truck in for service...Sent from my SCH-I535 using Tapatalk 2
TheElementalCashew Posted January 22, 2014 Posted January 22, 2014 And they've sent out emails and letters. It's not necessary for them to track you down like you're Bin Laden's second in command... You guys who keep saying GM should notify you immediately, that's not how it works with any brand. They mail you a letter, plain and simple. And considering how few trucks have burned up I think freaking out is a bit overly dramatic. If there is a manufacturers defect, they should let you know asap. lets say 1 out of 1,000,000 trucks catch on fire with and issue gm knows about. What if its your truck that catches fire?? What if it burns down your house with family inside. With your logic, the local volunteer shouldnt hurry when there is a fire call, because its probably just another false alarm. They have given notice. It was in the news, they sent out emails, and letters. They aren't responsible for tracking you down and hitting you over the head with a track hammer until you take your truck in for service... Sent from my SCH-I535 using Tapatalk 2 This. Those of us who provided email addresses have received notification. Snail mail notifications have been sent too, if you want it faster, then provide your email address. GM has been pretty quick with it, if that isn't fast enough then the news has advised everyone to contact their dealerships. Most of us received emails the Monday following when the recall went public. I have found their reaction to be plenty sufficient, like most who have posted in this thread.
02SierraZ71 Posted January 22, 2014 Posted January 22, 2014 I haven't received any recall letter. My point is that if the dealer has to fix all the 2014's on the lot before they can be sold, they should alert someone who bought one of their trucks before the recall. If you are happy with the way this recall has been handled, that is great.
BringTheRain403 Posted January 22, 2014 Posted January 22, 2014 Jesus Christ dude the letters only started getting mailed out the 16th. So including the 16th that's 4 days that the mail has operated since they started mailing the notices. I guess patience isn't one of your many award winning qualities... Sent from my SCH-I535 using Tapatalk 2
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