2014 Silverado Starting problems

[strike1st]

The disturbing thing in all of this is...there are 3 or 4 different "fixes" and non are related to each other!

 

At what point do we all say ok...I need a starter, battery cable and computer update for a security issue?

 

Let's not even talk about a frozen "flapper"!

 

Come on GM...get you poop in a group.

[Delta Tango]

Well gang, here I am to join you all. My 2014 GMC (13,000 kms) failed to start this morning at a shopping mall, after 20 minutes of driving time. I got hold of OnStar and they got a tow truck going ASAP. Outside temp was plus 8 c.

 

So, while waiting for the tow truck, I kept trying and got the same result, lot's of available voltage, dash lights up, but no click, just silence. But get this, lock the truck and use the remote start. The truck fired right up (no unusual noise from starter) then ran for 10 seconds then shut down, on it's own. Try the key, no turning over, nothing. Try the remote start again, truck fired up again, then shut down. I did this five or six times. Truck won't stay running with key but does temporarily with remote start.

 

So I sat and waited for the tow truck. Another 20 minutes and the tow truck guy came. I watched him hook up, and just for laughs, I thought I'd try the key again. It fired right up. Duh-oh. Then it worked every time.

 

So I'm thinking this is a heat thing. So I got the guy to leave my GMC running while we towed to my local dealership. We got there, I got the service writer to come out for a demonstration. It started up every time. Double Duh-oh!

 

I've left it there as it needs GM recalls 13330, 14008, 13370, 13257 anyhow.

 

I'll keep you posted.

So the updates were all done ASAP this morning at my local GM dealer.

 

And the update #13257 covered this defect as a reprogram. "BCM Communication Error". I figure it's to do with an engine run signal. Makes sense. Remote start works to get the unit running, but there is no engine run signal so the truck thinks just that.....that the engine's not running, so it shuts off the remote system off, thus shutting down the truck.

 

There is an engine run signal to cut out the starter when the engine is running plus other reasons as well. Nobody can purposely burn out a starter that way. "Who would want to do that?"

 

Seems all good after a 75 km road test this evening. I stopped and started about 10 times and everything starter circuit works well, first time, every time.

[2doorpost]

Is there a range of VINs or build dates that have the no start problem, or is it pretty much a luck of the draw when it comes to picking out a truck thats already on a lot?

[SSimpson8]

Is there a range of VINs or build dates that have the no start problem, or is it pretty much a luck of the draw when it comes to picking out a truck thats already on a lot?

 

In my opinion it's luck of the draw. A friend and my uncle bought one and they have had no problems mine did however.

[Delta Tango]

In my opinion it's luck of the draw. A friend and my uncle bought one and they have had no problems mine did however.

Best to have them check with your dealer anyhow and see if their truck(s) is due for the #13257. My truck was starting fine with no issues till last Saturday morning. No warning, no check engine lights prior. I stopped for ten minutes to go to the bank, came back out and the unit refused to turn over. Dead in the water!

 

Good thing the weather was nice so the tow truck was just over a half an hour to show. It wasn't brutal cold....I carry survival gear anyhow and I was at a mall so no big deal. The next time someone else has this starter system fail, it could be a serious situation.

[2doorpost]

The dealer I've been talking to has two in stock, one double cab and a regular cab longbed. The longbed is an earlier build.

HE shot me a great price on the double cab and really wants my trade ('13 Camaro)

We'll see.

[strike1st]

-8 degrees f....WONT START AGAIN! At dealer now...drinking coffee as they put on a new starter on freshh from the brown truck delivery man.

 

My salesman just came in... for my troubles they're giving me mud flaps that I just priced... for free!

 

Hell I'm irritated but not angry... and that's at GM not the dealer

Edited January 28, 2014 by strike1st

[chelmer]

-8 degrees f....WONT START AGAIN! At dealer now...drinking coffee as they put on a new starter on freshh from the brown truck delivery man.

My salesman just came in... for my troubles they're giving me mud flaps that I just priced... for free!

Hell I'm irritated but not angry... and that's at GM not the dealer

 

 

Did you already have a new starter installed or had you been waiting for them to get one in stock?

 

Sent from my XT1055 using Tapatalk

 

 

[strike1st]

Did you already have a new starter installed or had you been waiting for them to get one in stock? Sent from my XT1055 using Tapatalk

They took one off an existing vehicle that was built in December thinking the starter was new enough...because they had run out. Today they said they had a few more come in dead...I'm the only one though that has only had their truck for 5 days and not have it start twice. it has 83 miles on it.

[chelmer]

 

 

Did you already have a new starter installed or had you been waiting for them to get one in stock? Sent from my XT1055 using Tapatalk They took one off an existing vehicle that was built in December thinking the starter was new enough...because they had run out. Today they said they had a few more come in dead...I'm the only one though that has only had their truck for 5 days and not have it start twice. it has 83 miles on it.

Thanks..mine is at the dealer now waiting for a new starter. Last week it was a daily routine...wouldn't start in the morning. This is the 2nd time in the dealer, maybe I should "look" at mud flaps when I go pick it up :-) Sent from my XT1055 using Tapatalk Edited January 28, 2014 by chelmer

[strike1st]

Thanks..mine is at the dealer now waiting for a new started. Last week it was a daily routine...wouldn't start in the morning. This is the 2nd time in the dealer, maybe I should "look" at mud flaps when I go pick it up :-) Sent from my XT1055 using Tapatalk

 

It wouldn't hurt! I wasn't going to refuse them!

[SSimpson8]

Sorry to hear that your still having problems strike, 2 degrees here and my truck fired right up this morning. Im hoping that will be the fix for you and hey atleast your getting mud flaps for free.

[strike1st]

Sorry to hear that your still having problems strike, 2 degrees here and my truck fired right up this morning. Im hoping that will be the fix for you and hey atleast your getting mud flaps for free.

Thanks! I have never had a dealer treat me this well...I'm thankful and impressed.

[strike1st]

I want this guys starter...

 

https://www.youtube.com/watch?v=VnLN3Gx6JOA

[tbarn]

I'm just curious. How many miles are on these tucks with the starting problems?