It’s been 3 month since I took delivery of my new 2019 Chevy Trail Boss and really hate that when I use the phone to call out the person on the other end can’t hear me. This is the same whether the Apple iPhone is connected to car play or via Bluetooth. Also same problem when I initially called on star to set up service. They couldn’t hear me. First thought it was cell phone reception but was not the case. First time the dealer replaced the mic over the drivers side but this didn’t fix the problem. Updated latest software updates and this too didn’t fix the problem. Took it back to Chevy dealer Monday they called today and said they can’t replicat the problem. So drove up from work in the loaner and replicated the problem.
Same problem on iPhone or Android.
Has as anyone else had this issue or has any tips to resolving the issue?
New to the site but have been lurking here before. Been looking around and can't find any good information on the situation so I wanted to post a question.
I have a 2015 Silverado LT Crew 4x4. A month or two ago I noticed this faint red (more like orange) light flash on the rear view mirror. I know the red light means Onstar is not connected but in this case it flashes very quickly. I push the buttons and nothing happens. Then I noticed the compass in the infotainment is empty and the dash shows N all the time. I called Onstar and they tried to connect and couldn't. They said we cannot connect to your vehicle please take it the dealer. Well I don't go to the dealer if I can help it. So I have been doing some research.
Now here is the thing that has me concerned...in October of last year I installed a Rough Country 30" light bar. No problems, it works fine, but I really can't remember if this Onstar issue was before or after that. I looked in the manual about Onstar stuff and found in there "Dont add electrical equipment" it could effect Onstar etc. etc. Is this really my problem? I disconnected the light bar and Onstar doesn't come back, I have checked the fuses that are linked to Onstar and they are fine.
Has anyone seen this type of problem? Is it pure coincidence that the Onstar problem happened after I put on the light bar?
Is there a way on the truck to reboot Onstar?
Any help would be appreciated!
Contributing Writer, GM-Trucks.com
General Motors is bringing back its OnStar Santa tracker with a little help from NORAD. This Christmas Eve, folks with an OnStar subscription can keep track of Santa's progress across the globe with a touch of the blue OnStar button. “Each year we receive thousands of Santa Update requests,” said Stacey Unold, director of Contact Center Operations supporting Chevrolet. “It's a fun way for Chevrolet owners to use technology to connect their families with important information about Santa's journey and spread holiday cheer.”
The first 10,000 touches of that OnStar button to check on Santa will also result in GM donating $1 to the American Red Cross. So, press away, it all goes to a good Claus. Cause.
By 2003 SSEi
Ok so I want to put a post together about the onstar, XM, sharkfin, and whatever else antenna we have on the K2xx platform. I know there have been water leaks plaguing all years from 14-18. All the posts here I have seen, don’t really have any info or “the dealer fixed it”.
A lot of people have commented that there is a break in the seal in the rear of the antenna. Please understand that is not a water seal for water intrusion into the cabin. That is only a rubber trim from the plastics of the antenna to the metal roof skin. There is a foam seal that goes around the wires and the mount that does all of the sealing of the elements. When the foam seal deteriorates is when the water issues start. I will explain with pics a little further down in the post.
So I have a 14 Denali, vehicle was Daily driven, until 2 months ago, has 90,xxx miles on it, sat out side during the day, and garage kept at night. I have never had any water issues from the antenna (or the 3rd brake light for that matter)
Here you can see the square seal around the home in the roof was still sealing with no issues
One of the reasons this post happened was because I found a color matched shark fin brand new for VERY cheap. And my Denali has the black plastic fin from the factory.
OnStar sucks!!! It's been 2 weeks since I've taken delivery of my truck OnStar still hasn't been able to signup my truck and now I'm halfway through my "super generous" month of a working app. I've called them 4 different times they waist about a half hour of my time then the level 2 person tells me they put in a ticket and they'll call me when it's fixed. Onstar has yet to call me back once! Absolutely unacceptable!!! Especially when you only get one month of service VS the 5 years I got with my last truck. Why am I still buying GM?
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