*update* 2011 voice activation problems

[Josh Dalrymple]

So I posted last week about an issue I've been having for quite some time. I've recently got a big up my butt about getting it take care of, and was messing around with it and discovered something new that may help with the diagnosis. 

 

When I push the voice activation button, the system says "ready" then beeps. At this point, if I say nothing it will tell me some of the commands I can say. however if after the beep I say anything, it doesn't respond at all, and after about 30 seconds will say "goodbye" and hang up on me. Now, if I press the OnStar button which uses the same microphone, the OnStar rep can hear me just fine, so I know its not the microphone. 

 

Any ideas?