16k miles and now I'm angry...

Pyrojodge · January 9, 2020

*Update #9*

Well, today is the 1 month anniversary of GM allegedly receiving my claim about everything going on with my truck... It's funny because in my mind this all took place well before thanksgiving but I digress... What do I know today verses the previous posts? NOTHING! No information either way from GM or the dealer. I'm just in a holding pattern. I am now driving around a 2020 Trail Boss which is a nice vehicle but I'm pretty sure that I'm paying for a High Country. I know I shouldn't be upset since all my miles and wear and tear are not going onto my vehicle but I mean it's also not my vehicle. It's also difficult to get my 79 year old mother into this loaner truck being a Trail Boss and having no side steps. She's stubborn and does not like the fact that I have a step stool to help her in and out. I'm a very patient person but this is starting to fray my nerves. The more I look at the entire picture and think of the money I'm paying out every month, (Truck payment, insurance, OnStar, Etc.) but not really getting to utilize all that I'm paying for is really frustrating. Buyers remorse I guess really is a thing but unfortunately it took over a year for it to hit me. I really love my truck but this entire experience has really made me rethink my purchase and loyalty to this company...

ct_corey · January 9, 2020

17 minutes ago, Pyrojodge said:

*Update #9*

Well, today is the 1 month anniversary of GM allegedly receiving my claim about everything going on with my truck... It's funny because in my mind this all took place well before thanksgiving but I digress... What do I know today verses the previous posts? NOTHING! No information either way from GM or the dealer. I'm just in a holding pattern. I am now driving around a 2020 Trail Boss which is a nice vehicle but I'm pretty sure that I'm paying for a High Country. I know I shouldn't be upset since all my miles and wear and tear are not going onto my vehicle but I mean it's also not my vehicle. It's also difficult to get my 79 year old mother into this loaner truck being a Trail Boss and having no side steps. She's stubborn and does not like the fact that I have a step stool to help her in and out. I'm a very patient person but this is starting to fray my nerves. The more I look at the entire picture and think of the money I'm paying out every month, (Truck payment, insurance, OnStar, Etc.) but not really getting to utilize all that I'm paying for is really frustrating. Buyers remorse I guess really is a thing but unfortunately it took over a year for it to hit me. I really love my truck but this entire experience has really made me rethink my purchase and loyalty to this company...

I had the same issues dealing with GM. It was almost embarrassing to the brand on how they handled everything. Save yourself the headache and just get a lemon law attorney. Your case would be a no brainer.

Pyrojodge · January 10, 2020

23 hours ago, ct_corey said:

I had the same issues dealing with GM. It was almost embarrassing to the brand on how they handled everything. Save yourself the headache and just get a lemon law attorney. Your case would be a no brainer.

unfortunately not really an option in my state given that it took 14 months and 16000 miles to go wrong.

mistaare · January 10, 2020

13 minutes ago, Pyrojodge said:

unfortunately not really an option in my state given that it took 14 months and 16000 miles to go wrong.

I believe the lemon law in Pa is 12 months/12,000 miles, whichever is first.

what is the time frame for a buy back? Could that be an option?

ct_corey · January 10, 2020

5 hours ago, Pyrojodge said:

unfortunately not really an option in my state given that it took 14 months and 16000 miles to go wrong.

Are you sure? I promise you there are a ton of different ways to approach lemon law. Consult a lemon law attorney in your area. its typically free and they will tell you on the spot if you have a case or not.

What state do you live in?

Pyrojodge · January 14, 2020

November 18th to January 14th seems like a reasonable amount of time? (heavy sarcasm expressed)

*Update #10*

Well, I got the call from GM this past Saturday that they are going to approve for my truck to be fixed. I was told today that the dealer is now working on it. I don't know what this means exactly as far as my entire list of items that I wanted to have addressed but it's supposedly happening... Fingers crossed that it's all good in the end...

*side note* After tooling around in the 2020 trail boss with the 10speed trans... I don't hate it...

Pdubb Pdubb · January 14, 2020

Guys, there is a recall on certain 2019 Silverado braking systems.The dealership corrected mine about a week ago .Thanks.

HeySkippyDog · January 15, 2020

Py-ROOOOOOO, JODGE-paaaaaaaaants!
[emoji448][emoji445][emoji445]

Sent from my SM-J810F using Tapatalk

Pyrojodge · January 16, 2020

*Update #10*

Well....... great....... all this time of waiting around and the parts I need for my truck are on backorder with no expected date to when they can be shipped.... I guess that the saga continues and I wait...

Fuelie · January 16, 2020

Pretty sure my patience would have run completely out by now....

Fighting the general is a slow painful process.

Tom

Buck's Truck · January 17, 2020

22 hours ago, Pyrojodge said:

*Update #10*

Well....... great....... all this time of waiting around and the parts I need for my truck are on backorder with no expected date to when they can be shipped.... I guess that the saga continues and I wait...

Don't recall if your dealer/GM gave you a comparable loaner, but if you think they are not dealing with you in good faith (loaner or not) maybe it's time to get an attorney involved. Good luck.

Pyrojodge · February 3, 2020

*Update #11*

I got the truck back last Thursday. I drove to work on Friday morning and the radio and dash gages wouldn't shut off. I'm not going to lie that I lost my ever loving mind. So far the brakes work... so fingers crossed. They are still waiting on more parts to fix my truck as not everything is 100% yet. I'm so upset by this entire process... For now the truck is in my garage I guess but yeah. This has not been a good journey with GM at all.

Robotaz · February 3, 2020

*Update #11*

I got the truck back last Thursday. I drove to work on Friday morning and the radio and dash gages wouldn't shut off. I'm not going to lie that I lost my ever loving mind. So far the brakes work... so fingers crossed. They are still waiting on more parts to fix my truck as not everything is 100% yet. I'm so upset by this entire process... For now the truck is in my garage I guess but yeah. This has not been a good journey with GM at all.

My Trail Boss is my first GM in 20+ new cars. Most were Hondas, Nissans, and Fords; half being Hondas.

ALL manufacturers have a lot of issues. Hondas are just awful if you’re particular. They have such a good reputation because most the owners are idiots.

I’ve unloaded a Honda and an F150 with 5,000 miles they were so messed up. It happens. It’s important not to personalize it and feel hexed or whatever. It’s an expensive vehicle, but just a vehicle. Deep breaths.

Good luck.

Pyrojodge · February 12, 2020

* Update #12*

Truck is back in the shop to finish up repair orders. New development though. Now I have a metallic grinding noise at 2000rpm. They are supposed to investigate it. I'm hoping that it's something stupid like a loose heat shield but with my luck it's probably a broken transmission component. We will see this afternoon what they tell me. I do hope I get my truck back today as we are supposed to get a BUNCH of snow the next 24 hours.