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PIT5793- No wifi, apps, internet connection...

SILVER SLED
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SILVER SLED Senior Enthusiast

SILVER SLED

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Well mine worked at first as long as it was connected to a wifi other than my truck.  I called onstar and an over the air update was performed and all started working like it's supposed to, as far as I know.  

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jessebkr87
jessebkr87

Amazon app problem? I’m not exactly sure what that’s referring to, but whatever it is is not causing OnStar data usage to fail to load or preventing any GM app from downloading or preventing my app f

Kent Hagler
Kent Hagler

Put the radio sps update in a 2021 today and it fixed the no app connect issues. Took less than 5 minutes to do. 

SILVER SLED
SILVER SLED

Truck was updated today.  Finally.  Now I just have to figure out how to organize the apps.  

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Tulkas Enthusiast

Tulkas

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OK, fix totally worked.  But..... When they took my truck in to do the fix the tech tagged a wall and trashed my rear passenger fender around the wheel.  I was just under 1500 miles at the time.   I am asking them to fully replace the fender with a new fender, not repair, no bondo.   Am I thinking right on this. 

                       Art

Steve-2019 Enthusiast

Steve-2019

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25 minutes ago, Tulkas said:

OK, fix totally worked.  But..... When they took my truck in to do the fix the tech tagged a wall and trashed my rear passenger fender around the wheel.  I was just under 1500 miles at the time.   I am asking them to fully replace the fender with a new fender, not repair, no bondo.   Am I thinking right on this. 

                       Art

Totally agree and I'd want that done too, but I don't think they'll do it unless you know the GM at that stealership. 

Tulkas Enthusiast

Tulkas

Posted
Posted
On 1/11/2021 at 11:35 AM, Steve-2019 said:

Totally agree and I'd want that done too, but I don't think they'll do it unless you know the GM at that stealership. 

Got a call from the dealer, they are getting a complete new fender.  I got my sales person to be my eyes and ears on that.  I think the fact that I bought from him and still have a van with 296K miles on it motivated him ?

 

  • 1 month later...
  • 1 month later...
Gregory Ellis New Member

Gregory Ellis

Posted
Posted

EXACT same issue with my 2021 Trailboss I bought 4 weeks ago.  After 3 weeks in the shop, They tell me that GM is still having an issue with the truck WIFI connecting to any IOS products, like hotspot for example

  • 2 weeks later...
Ed/2020RST Enthusiast

Ed/2020RST

Posted
Posted
On 11/17/2020 at 10:38 PM, cansled said:

Glad you found this.  My 2021 AT4 has the exact problem that's been driving me nuts for the last week that I've owned it.  Being on OnStar a couple of times and they have had no answer for me.  It's not that big of a deal cuz I'm using Android Auto but Will keep my eye on this now that you've listed it.

I too am using Android Auto. I also have an unlimited data plan for WiFi and the complete OnStar package. At times my Wifi will completely quit and I have to contact OnStar to get them to send a code to the truck. Also, from time when I use the wheel mounted volume buttons my instrument cluster screen will display the volume level but not on the radio screen. But when I use the knob on the stereo, the screen radio shows the volume but not on the instrument screen??? I have also had issues with my settings I chose going haywire. I hope GM gets all these issues fixed before my warranty runs out or I sell it!!

  • 3 weeks later...
DaleM Enthusiast

DaleM

Posted
Posted

I've had my truck for roughly 10 days and found this issue early on. I will have it resolved when they replace my passenger side mirror since it was damaged prior to delivery.

 

M3Master Enthusiast

M3Master

Posted
Posted

Glad I found this.  2021 LTZ goes in Tuesday.  I'll have to convince them that it needs it.

Janice Janet New Member

Janice Janet

Posted
Posted

I have same problem with my 2019 Silverado my dealership says there is a program update that they have to do to fix

this problem. So I have to take the truck in.. :(

M3Master Enthusiast

M3Master

Posted
Posted
11 hours ago, Janice Janet said:

I have same problem with my 2019 Silverado my dealership says there is a program update that they have to do to fix

this problem. So I have to take the truck in.. :(

The update definitely fixed my problem.  Good luck.

  • 1 year later...
HenryZ New Member

HenryZ

Posted
Posted

I am not sure if my problem is with this issue. I set the SOUNDS to what I like (12 Bass and 6 Treble) . After shutting off my 2021 Sierra SLE and then restart it, all of the SOUNDS return to a neutral position. I did contact the dealer but he stated he did not know how to fix it and there were no bulletins. I then contacted GMC  in Detroit and they said they are checking into this. Has anyone else had this problem? 

  • 1 year later...

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