Green Back-Up Camera?

[kevymetal]

I have a 2021 Silverado 1500 Custom. As soon as it starts getting cold outside (around or just below freezing) the screen on my back up camera frequently goes green. Brought it into the dealership last winter and they couldn't recreate the problem so they weren't able to do anything. Anyone else have this happening and know if there is a fix?

[GMCustomerService]

On 11/10/2022 at 9:42 PM, kevymetal said:

I have a 2021 Silverado 1500 Custom. As soon as it starts getting cold outside (around or just below freezing) the screen on my back up camera frequently goes green. Brought it into the dealership last winter and they couldn't recreate the problem so they weren't able to do anything. Anyone else have this happening and know if there is a fix?

This is certainly not what we like to hear, kevymetal.  Please know, customer satisfaction is extremely important to us. Our team would be more than happy to take a closer look into the concerns with your 2021 Silverado 1500. To do so, please send an email to [email protected] with ATTN: kevymetal/GM Trucks in the subject line.

Please include your contact information, VIN, a brief description of your concern, and the name of your preferred dealership. We look forward to hearing from you. To learn more about GM’s privacy policy, please visit https://www.gm.com/privacy-statement.html.
 
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